Mercedes-Benz of Waco

Amazing service! Tracy Allen was phenomenal! It was a great experience for us and we feel like we got a quality product as always. great experience for us and we feel like we got a quality product as always. More

I have nothing to say about this dealership.. If I could take my car somewhere else, I would take my car somewhere else, I would More

Great service and price. Tracey did a great job. They got me to the price I needed. me to the price I needed. More

My service advisor was Jim Carey. He was very professional and courteous. He took plenty of time to explain my A service on my GLE 350. Sadly, I did not purchase my 2020 Benz from here due to a professional and courteous. He took plenty of time to explain my A service on my GLE 350. Sadly, I did not purchase my 2020 Benz from here due to a very rude salesman named Howard. The reason I did not rate this dealership a 5 is because it does not give the owner the "special" feeling of owning a luxury vehicle, as previous Benz dealers over the past 22 years. The lounge area was just OK. No snacks and uncomfortable bar chairs. Even our local Toyota dealer offers donuts in the morning. One would think a Mercedes dealer could at least do the same. Overall, a pleasant experience. More

The very helpful to get my tire changed when I was moving my child into Baylor on a Saturday afternoon. It allowed me to return home to Dallas rather than come pick my car up the following week my child into Baylor on a Saturday afternoon. It allowed me to return home to Dallas rather than come pick my car up the following week More

Our sales person (Edward) provide to the best dealership experience that I’ve had. Very knowledgeable, very helpful, and no pressure sales tactics at all. experience that I’ve had. Very knowledgeable, very helpful, and no pressure sales tactics at all. More

Always helpful to service me in taking care of my maintenance. Yes, they are always ready to meet my service needs. They were helpful and very friendly. maintenance. Yes, they are always ready to meet my service needs. They were helpful and very friendly. More

Great dealership the customer service was excellent the staff was friendly and nice and very helpful and I left off the lot with what I actually wanted!! staff was friendly and nice and very helpful and I left off the lot with what I actually wanted!! More

We were pleased with our first visit for a check-up after buying a new Mercedes-Benz! Thanks for the fine service and continue keeping up the good job. Thanks, to you Caroline. Thanks also to the loaner ve buying a new Mercedes-Benz! Thanks for the fine service and continue keeping up the good job. Thanks, to you Caroline. Thanks also to the loaner vehicle so we could get our errands made since we are out of town. Hope we are lucky to receive gift card? Gayle & Patsy Squyres, Clifton, TX More

As always, my service experience at Mercedes-Benz of Waco was exceptional. My service advisor, Jim Carey, explained the routine service thoroughly, and the vehicle was delivered, washed and serviced, as prom was exceptional. My service advisor, Jim Carey, explained the routine service thoroughly, and the vehicle was delivered, washed and serviced, as promised. More