Mercedes-Benz of Valencia
Valencia, CA
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A quick and painless experience! Jim Kleinman was amazing to work with! I came in knowing which car I wanted and how much I wanted to pay each month and Jim made it happen! 10/10 would recommend to friends a to work with! I came in knowing which car I wanted and how much I wanted to pay each month and Jim made it happen! 10/10 would recommend to friends and family! More
Brought my car in for service A. Ryan was very professional, kind and helpful. Always a pleasure doing business with him. He provided Great customer service professional, kind and helpful. Always a pleasure doing business with him. He provided Great customer service More
Ryan Helquist had been my service consultant multiple times and each time I have the cars serviced I always receive exceptional treatment, job quality is always excellent and all the service department s times and each time I have the cars serviced I always receive exceptional treatment, job quality is always excellent and all the service department staff are very professional and congenial. More
We come from about 1 hour away, so we were about 15 minutes late for our Saturday appointment. Jazmin was right there to service us for our regular B-service.We got a Loaner with no problem.She let us minutes late for our Saturday appointment. Jazmin was right there to service us for our regular B-service.We got a Loaner with no problem.She let us know they were a little busy, so it might take a little longer. Went for lunch and when we returned had to wait about an hour more, but overall was not a problem. Jazmin kept us informed. More
Service advisor Derek Googe helped my out and did a good job addressing all my needs. Not sure why my review has to be 25 words, but here you go. job addressing all my needs. Not sure why my review has to be 25 words, but here you go. More
Awesome service. Jazmin was very accommodating and having that shuttle was very helpful. Oh yeah the car runs and looks great! Keep up the good work MBZ of Valencia that shuttle was very helpful. Oh yeah the car runs and looks great! Keep up the good work MBZ of Valencia More
Marco was our sales consultant. From our initial meeting to our second visit, he was friendly, professional, and helped us to enjoy the entire process. Despite the scorching heat, he was willing to meet wit to our second visit, he was friendly, professional, and helped us to enjoy the entire process. Despite the scorching heat, he was willing to meet with us and test drive the car that we were interested in 117 degree weather! He reached out even after we purchase the car to make sure we didn’t have any questions and also sent us informative emals. More
Excellent service, great communication, quick service, friendly employees, clean & comfortable waiting lounge. They are always helpful, considerate & keep you posted on work being done. One of the best friendly employees, clean & comfortable waiting lounge. They are always helpful, considerate & keep you posted on work being done. One of the best Mercedes/Sprinter dealers I've been to. More
Have been to many Mercedes dealerships. This is by far our best experience. Bill Parks excels at taking care of the customer. Can't say enough. our best experience. Bill Parks excels at taking care of the customer. Can't say enough. More
Fantastic service as usual. From start to finish, every in the service department is very attentive. Thank you the Mr. Derek Googe who always takes the best care of my Spinter. in the service department is very attentive. Thank you the Mr. Derek Googe who always takes the best care of my Spinter. More