Mercedes-Benz of Valencia
Valencia, CA
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We are very happy with the service we received and the professionalism of all involved. We will definitely use the dealership for all work and of course will let out friends know too. Ernesto Gonzalez is professionalism of all involved. We will definitely use the dealership for all work and of course will let out friends know too. Ernesto Gonzalez is a five star employee with excellent customer skills. More
Top notch service. Tom the service director leads an excellent team. Notable mentions go to Jasmin Quintero and Ernesto Gonzalez. Two separate visits and two stellar performances. Bravo. -Armen Manso excellent team. Notable mentions go to Jasmin Quintero and Ernesto Gonzalez. Two separate visits and two stellar performances. Bravo. -Armen Mansouri More
Jazzmen gave me excellent service and important info I had never received from other dealers service depts. the repairs were made in a timely manor and car loaner was very helpful considering we were on v had never received from other dealers service depts. the repairs were made in a timely manor and car loaner was very helpful considering we were on vacation. I wish I had as good a service dept in my area More
Jazmin Quintero was extremely knowledgeable and helpful. It made our decision on what servicing we needed easier. We are thankful for all of her professionalism. It made our decision on what servicing we needed easier. We are thankful for all of her professionalism. More
William is always very helpful and straight forward with numbers. Makes every transaction very easy. This is the second car we purchased with him and we will be back! numbers. Makes every transaction very easy. This is the second car we purchased with him and we will be back! More
I have been working with Ryan Helquist for many years and he's the primary reason I keep coming back - promptness, reliability, and honesty! I appreciate how quickly he gets me an appointment and I trust his he's the primary reason I keep coming back - promptness, reliability, and honesty! I appreciate how quickly he gets me an appointment and I trust his input on what is happening with my car and what is needed. More
Ryan Helquist has always been helpful and courteous. I appreciate what he does, and for letting me know what is recommended to keep my vehicle in good service. appreciate what he does, and for letting me know what is recommended to keep my vehicle in good service. More
I was concerned because my appt was with Jasmin, but she called out so I ended up being helped by Bill Parks and I was not disappointed. Bill did a great job of getting me in and out and provided a loaner i called out so I ended up being helped by Bill Parks and I was not disappointed. Bill did a great job of getting me in and out and provided a loaner in the interim! Used to go to Fletcher Jones but from now on Valencia Mercedes is my new service provider! Thank you Valencia Mercedes "GREAT JOB BILL!' More
My family always gets excellent service in Valencia, the service advisors are timely, professional, and kind. Cashiers could be a little more engaged and friendly. service advisors are timely, professional, and kind. Cashiers could be a little more engaged and friendly. More