Mercedes-Benz of Union - Service Center

For however long I keep my Mercedes Roberto will be my service consultant. He is knowledgeable and helpful. Keep it up ! service consultant. He is knowledgeable and helpful. Keep it up ! More

I must say i have been a customer at Ray Catena for some years now and i have always have a good experience. My advisor is Roberto and he is amazing and i look forward to continue working with him. years now and i have always have a good experience. My advisor is Roberto and he is amazing and i look forward to continue working with him. More

Roberto is the associate I work with when I arrive to have my car serviced. He does great work. I was thrilled when he finished diagnosing and repairing my car. everything was done efficiently. He usual have my car serviced. He does great work. I was thrilled when he finished diagnosing and repairing my car. everything was done efficiently. He usually washes my car afterward and I leave a nice tip. The Ladies up front are nice also. I can't leave out The Manager Patty. She makes sure the employees are efficient in their work. So a big thumbs Up to Roberto who gives me service with a smile. More

Dawn is excellent and we forward working with her. We were used to the great service by Harold King and she is as great. Thanks We were used to the great service by Harold King and she is as great. Thanks More

she was grate and well knowledgeable with her work. did not waste my time and got me back on the road. Very respectful and prompt. Very much appreciated. did not waste my time and got me back on the road. Very respectful and prompt. Very much appreciated. More

Once again worst experience ever at Ray Catena Union. Had an appt to change my tire scheduled for two weeks. Take day off from work to come to my scheduled appt and they don’t have my tire. Extremely ru Had an appt to change my tire scheduled for two weeks. Take day off from work to come to my scheduled appt and they don’t have my tire. Extremely rude service people yet again. If I could go less than one star I would. More

Thank you for the great experience. Communication and sevice were great, which also included a uber pick. The vehicle was cleaned and polished. I was impressed. Highly recommended! Communication and sevice were great, which also included a uber pick. The vehicle was cleaned and polished. I was impressed. Highly recommended! More

Their goal is to not have anything covered under the warranty. He tried to convince me a car that's 3 years old with 1 previous owner that leased it used an off market tire sensor🤦🏽‍♀️ so apparently warranty. He tried to convince me a car that's 3 years old with 1 previous owner that leased it used an off market tire sensor🤦🏽‍♀️ so apparently it was no longer covered. He was so rude. Made me sit there for 4 hours claiming they didn't have a courtesy car and the uber service was down. Then proceeded to get an uber for 4 white people and gave out 2 loaners. I was sooo late to work. More

I’ve been a customer of Ray Catena for 40 years. I feel they are the best for customer service and for auto service. Would definitely recommend them I feel they are the best for customer service and for auto service. Would definitely recommend them More