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Mercedes-Benz of Tysons Corner

Vienna, VA

4.2
654 Reviews

8545 Leesburg Pike

Vienna, VA

22182

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Showing 654 reviews

September 03, 2021

Service staff are wonderful. Service manager Justyne is helpful, attentive, responsive, and very pleasant. Service was fast, the job was done well and took the amount of time estimated. Justyne even checke More

by Noneya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justyne
Sep 08, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for the great review, Noneya! We are thrilled to see that the entire Service Team exceeded your expectations. We appreciate your recommendation of Mercedes-Benz of Tysons Corner and we look forward to your next visit.

September 02, 2021

Worst car buying experience ever. Syed was rude and pushy from the start. I never received the License Plates and registration months after the purchase. The salesperson actually asked me, "why did I More

by Jeff G
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fez Shahid, Syed Zaidi, Jae Kim
Sep 03, 2021 -

Mercedes-Benz of Tysons Corner responded

Jeff G, We take our customer feedback very seriously and would like the opportunity to learn more about the level of service you encountered. Can you please send your preferred contact method to me at jhoover@penskeautomotive.com? Thank you, Jason Hoover General Manager Mercedes-Benz of Tysons Corner

September 02, 2021

Par excellent....from sales to service department. Overall very understanding and willingness to listen is a wonderful feeling. Yousef & Svc. Mgr. were outstanding. Thank you! More

by SRNDRD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yousef & Service Manager
Sep 03, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi there, Your satisfaction means everything to us, so we are happy that our team were willing to listen and very understanding of your needs. Thank you for choosing Mercedes-Benz of Tysons Corner and please know that you are always welcome here.

September 01, 2021

Nam Su was very helpful and answered all my questions with no pressure in purchasing. Eric also was very helpful as he was the person that we had initially spoke to. More

by kmedina04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric from Used Cars, Nam Su
Sep 02, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for your review. We appreciate your feedback! If you have further needs or questions, please reach out!

August 28, 2021

Service department worked great with us, fixed on time and easy to pick up. Highly recommend More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aria
Aug 29, 2021 -

Mercedes-Benz of Tysons Corner responded

It is great to see you had a positive service experience here at Mercedes-Benz of Tysons Corner. Thank you for the recommendation, and have an amazing day!

August 26, 2021

I have worked with Javier in MB Service - Tysons for some time and he is spot on GREAT. Attentive, courteous, respectful, fun and a great guy. More

by JimmyJam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Solis
Aug 27, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for taking the time to leave us your feedback, Jimmy! We're thrilled to see that your experience with your Service Advisor exceeded your expectations. Mercedes-Benz of Tysons Corner hopes to work with you again in the future.

August 19, 2021

Our sales rep, Maria, was fabulous. She worked with us and ensured we didn’t feel pressured. Because of her patience with us we drove away in a beautiful GLB the same day. More

by JordanJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Kafee
Aug 19, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi Jordan, We are ecstatic to know of your recent experience. This is exactly what we like to hear, that our Sales Department were fabulous and ensured you could operate in pressure free environment. We hope that you enjoy your Mercedes GLB and at Mercedes-Benz of Tysons Corner we appreciate your business. We look forward to seeing you again.

August 19, 2021

Top-notch service personnel providing world-class services that set the standard for excellence! I couldn’t think of a dear ship to highly recommend to others. More

by Dr. SDW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Solis
Aug 19, 2021 -

Mercedes-Benz of Tysons Corner responded

Thank you for the 5-stars and feedback. The team at Mercedes-Benz of Tysons Corner is glad your experience was excellent. Let us know if you need anything else!

August 15, 2021

Excellent, professional service! Joseph Antawn goes out of his way to provide excellent customer service and I really appreciate that!! I appreciate the attention he gives to every detail discussed! A genu More

by Renée Paxton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Antawn
Aug 16, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi, Renée! Mercedes-Benz of Tysons Corner thanks you for the 5-stars and feedback. The team is glad your experience was excellent and professional. We look forward to future visits. Safe travels.

August 14, 2021

Yvonne was very kind. She took great care of my car. Recall was completed as well as a software update. And my little ding looks like it was never there. She was very kind and took great care of me and More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Moriba
Aug 14, 2021 -

Mercedes-Benz of Tysons Corner responded

Hi Bella, Thank you for your positive review. We are thrilled you had a professional, helpful and kind recall Service experience. We are looking forward to your next visit with us here at Mercedes-Benz of Tysons Corner for any of your future automotive needs.

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