Mercedes-Benz of Tyler

I pulled up at the Mercedes dealership and was immediately greeted by Tristan who has a smile and personality that completely won me over.  He was delightful company as we test drove many differen immediately greeted by Tristan who has a smile and personality that completely won me over.  He was delightful company as we test drove many different cars.  He was patient, knowledgeable, and professional.  He was informative and helpful without being pushy or overbearing.  Every step in the process was top-notch and represented the luxury vehicles they sell with class and sophistication.  The dealership is beautiful and really sets the tone for the ultimate car buying experience.  I cannot recommend highly enough.  When you go be sure to ask for Tristan, THE BEST! More

I have a lot of experience buying cars and a very short attention span for sales tactics. It’s important enough to me to start with the right person, that after I found the car I was interested in at this attention span for sales tactics. It’s important enough to me to start with the right person, that after I found the car I was interested in at this dealership, I did a little research and came up with Brandon Stewart. Brandon is direct, honest, extremely knowledgeable and most interested in being your go to guy for years to come. We live 6 hours away and in 3 phone calls between 6 PM and noon the next day, we purchased an amazing preowned 2015 GX 460 from him. I have dealt with a lot of high-end dealerships in Dallas and Brandon by far has been the best I’ve met yet, in the last 20 years. Regardless of what you’re buying, your best bet is to start with Brandon. More

THE 2021 GLE is the fourth Mercedes Benz my wife and I have own. The last three we have bought from Mercedes Benz of Tyler. The facility, the service department, and the sales staff are great. Michael McL have own. The last three we have bought from Mercedes Benz of Tyler. The facility, the service department, and the sales staff are great. Michael McLaughlin worked with us several months to get us the vehicle we wanted. Sherri Skeeter was always great following up More

The particular staff who assisted me in the leasing of my new Mercedes was absolutely professional, informative, attentive, and patient with me throughout negotiation. Sherri treated me with respect as she a new Mercedes was absolutely professional, informative, attentive, and patient with me throughout negotiation. Sherri treated me with respect as she anticipated my need and answered my questions. Finally, she has followed up with notes and phone calls to assure my satisfaction. Without reservations, I would refer a friend to her for assistance in purchasing or leasing a Mercedes. More

Great dealership. Sherri was a awesome sales person. Cody in service was great as well. It was a great experience. Cody in service is detailed and made sure my car was taken care of. in service was great as well. It was a great experience. Cody in service is detailed and made sure my car was taken care of. More

Tim is very easy and straight forward to work with. The best experience we have ever had in purchasing a vehicle. Would recommend him to anyone that wants a Mercedes. best experience we have ever had in purchasing a vehicle. Would recommend him to anyone that wants a Mercedes. More

Overall I had a great experience, I figured purchasing a new vehicle would be hectic and stressful but I actually enjoyed myself throughout the entire process. It took a couple months to get the exact car I new vehicle would be hectic and stressful but I actually enjoyed myself throughout the entire process. It took a couple months to get the exact car I wanted, but through the entire process Tristian Graves worked with me and made sure I was 100% comfortable with the car before purchasing. He went above and beyond, as well as worked with the exact specs I had provided to get me the car of my choice, great experience overall and would definetly recommend anyone who goes there to work directly with him! More

Have been BMW buyer for 15 years - decided to try out Mercedes. Very happy with car. People were Professional -Knowledgeable - 1st Class Dealership - will recommend you to all my friends. Mercedes. Very happy with car. People were Professional -Knowledgeable - 1st Class Dealership - will recommend you to all my friends. More

Wonderful experience buying from this dealership. Brandon Stewart was my sales representative. I have bought many cars in my life, dealing with many sales people. Brandon is the best I have ever dealt with. Stewart was my sales representative. I have bought many cars in my life, dealing with many sales people. Brandon is the best I have ever dealt with. Brandon responded to my requests for pictures, videos of the vehicle answering a plethora of questions. I was so comfortable with his candor and transparency that I bought the car without seeing in person ... a first for me. On in person inspection the car was exactly as envisioned. Very very happy. I found out Brandon had cleaned every aspect of the car himself to make sure it met my expectations. Brandon had all the paperwork in order minimizing my time. He sat in the car with me and personally demonstrated the cars electronics and features. Traits of a great salesperson... honesty, caring, energetic, no pressure, and listened to understand my auto desires. He is a great salesperson. Post purchase he has followed up with me several times to ensure questions answered and anything I needed was addressed. All in all, just an awesome experience. My future purchases will definitely go thru Brandon and this dealership. More

The entire experience was one that we shall never forget. Brandon Stewart was our sales representative and he was very professional, knowledgeable and had the best attitude. The entire process was quick, eff Brandon Stewart was our sales representative and he was very professional, knowledgeable and had the best attitude. The entire process was quick, efficient and hassle-free. We will highly recommend our family and friends to give this dealership a try. More