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Mercedes-Benz of Tyler
Tyler, TX
210 Reviews
At Mercedes-Benz of Tyler, complete customer satisfaction is our ultimate goal. Drivers from Athens, Nacogdoches, Longview, Lufkin, Kilgore, and beyond can turn to us for their every Mercedes-Benz need, whether they’re looking for something new to hit the road in or need an expertly completed repair. No matter what services you require, you’ll be treated to total customer service.Come to us if you’re in the market for one of the latest Mercedes-Benz models. We boast a massive inventory of new vehicles, and we feature like-new Certified Pre-Owned Mercedes-Benz vehicles, as well as affordable, quality pre-owned cars from other popular brands. Make the most of your budget at Mercedes-Benz of Tyler with the help of our expert financing department.
When it comes to service and parts, Mercedes-Benz of Tyler is your go-to spot. We can handle all your auto repair and maintenance needs, from simple tire rotations to major part replacements and engine work. Our skilled and certified technicians are prepared for anything you bring our way, and we’ll get you back on the road in a car that runs like new. Of course, we only fit your Mercedes-Benz models with authentic Mercedes-Benz parts to ensure quality repairs.
Head to Mercedes-Benz of Tyler to discover what a luxury car buying experience truly means. We’re located at 3274 Professional Drive in Tyler, TX, and we’re easy to reach if you have any questions. We look forward to working with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 210 reviews
June 29, 2017
Great Car Buying Experience Great car buying experience. Michael was very knowledgeable and professional. Michael has earned my business for future purchases. Also the product c Great car buying experience. Michael was very knowledgeable and professional. Michael has earned my business for future purchases. Also the product concierge took time to explain all of the futures in great detail and helped me a lot. More
by Quiltladytx
June 29, 2017
Easiest Buying Experience! This was by far the easiest buying experience I've ever had. Michael McLaughlin was so professional and informed. He was patient with me through the w This was by far the easiest buying experience I've ever had. Michael McLaughlin was so professional and informed. He was patient with me through the whole process so I never felt like he was pushing me just to make a sale. I definitely recommend him to all of my friends and family! More
by Harley96
June 29, 2017
Great Experience What a nice dealership and Michael and everyone we talked with were friendly and very helpful. He was very patient and I felt like I could trust what What a nice dealership and Michael and everyone we talked with were friendly and very helpful. He was very patient and I felt like I could trust what he was telling me. More
by mbrowning
Employees Worked With
June 29, 2017
Will never go anywhere else ! Shatonia is and was an amazing sales associate and now a friend. She was very patient with my husband and I through the whole experience.. she was in Shatonia is and was an amazing sales associate and now a friend. She was very patient with my husband and I through the whole experience.. she was in constant communication with us. I will be referring anyone that is looking for a good experience while purchasing a new vehicle to Shatonia Sanders . More
by Bsmith23
Employees Worked With
Shatonia Sanders
June 29, 2017
Great visit! What a refreshing car shopping experience. Went to Mercedes-Benz of Tyler to rule out Mercedes as my next car. With a few months before I plan to pu What a refreshing car shopping experience. Went to Mercedes-Benz of Tyler to rule out Mercedes as my next car. With a few months before I plan to purchase, Michael McLaughlin took time, knowing I wouldn't be buying now, to explain why Mercedes-Benz was the right car for me. His knowledge of the brand was impressive - even had two salespeople come ask him questions about cars while he was helping me. I can't wait to lease my first Mercedes! More
by wtx77
Employees Worked With
June 29, 2017
Shatonia Sanders is phenomenal! My experience at Mercedes Benz was one of the most pleasant and none pressured experiences I have ever had at a car dealership. Shatonia Sanders’s wa My experience at Mercedes Benz was one of the most pleasant and none pressured experiences I have ever had at a car dealership. Shatonia Sanders’s was most accommodating and very engaging. She made sure we understood all aspects of our purchase. She also took her time to make sure we knew how to operate our new car along with the privilege of being a Mercedes Benz owner. More
by MR.ROBERSON
Employees Worked With
Shatonia Sanders
June 29, 2017
Shatonia Sanders Haywood Excellent experience with no Use Car Salesman Pressure She was knowledgeable and friendly. Best car buying experience I have ever had. I will call Excellent experience with no Use Car Salesman Pressure She was knowledgeable and friendly. Best car buying experience I have ever had. I will call Shatonia when I buy my next car. More
by Carolyn Hardy
Employees Worked With
Shatonia Sanders
June 28, 2017
Great ! Great sales people and they are so easy to work with ! Also they go over every little detail so you know how it works before you leave !!! Thank y Great sales people and they are so easy to work with ! Also they go over every little detail so you know how it works before you leave !!! Thank you ! More
by Love my car 2017
Employees Worked With
June 28, 2017
Best car buying experience in 20 years! I bought a Beautiful S550 last month from Shatonia at Mercedes Benz of Tyler and I have to say it was my best car experience in then last 20 years! Th I bought a Beautiful S550 last month from Shatonia at Mercedes Benz of Tyler and I have to say it was my best car experience in then last 20 years! The process was was seamless from the first call to me receiving my keys. Shatonia really took care of me, she had my car delivered to me, my trade in picked up, extra key ordered, and I didn't even have to leave my home. I see reviews for various products all the time and wonder if it's real, THIS IS REAL. Again best car buying experience in quite some time. More
by Aubrey44
Employees Worked With
Shatonia Sanders
June 28, 2017
Awesome Buying Experience!! I purchased a 2016 Toyota CamryLE from Shatonia Sanders. By far, it was my best car buying experience. She was very personable and knowledgeable abou I purchased a 2016 Toyota CamryLE from Shatonia Sanders. By far, it was my best car buying experience. She was very personable and knowledgeable about the car and its features. I felt that I was in very capable hands with her as my salesperson and was confident that I would receive a great deal. She was very professional and made sure that any questions or concerns were addressed. More
by Jean Mott
Employees Worked With
Shatonia Sanders
