Mercedes-Benz of Tyler

Great experience with Michael at MB of Tyler Excellent service from beginning to end; frequent updates from Michael on the status of my new car being produced and shipped. very happy with the ser Excellent service from beginning to end; frequent updates from Michael on the status of my new car being produced and shipped. very happy with the service and my new car! Thank you Michael More

Excellent service They went above and beyond to make sure we were happy with our service and terms. Brandon kept us very informed and answered all our questions and con They went above and beyond to make sure we were happy with our service and terms. Brandon kept us very informed and answered all our questions and concerns. More

Great Experience and a Pleasure to Work With We flooded during Hurricane Harvey and lost the family vehicle. I found this used Expedition on the internet and made a couple phone calls. My salesma We flooded during Hurricane Harvey and lost the family vehicle. I found this used Expedition on the internet and made a couple phone calls. My salesman (Brandon Stewart) was very informative over the phone and gave me very specific information about the vehicle. I decided to make the 4 hour drive and take a look at it. When I arrived the vehicle was parked out front, had a full tank of gas, and more importantly appeared to be just as described by the salesman. After a test drive, I decided to go ahead and make this the new family vehicle. My experience went very well. Even though I wasn't there to buy a Mercedes, I was treated just the same. I would definitely recommend this dealership to all my friends and family. More

Purchased a ar Purchased car because I thought it was a fair price, car fax was attached to car info., complimentary car wash, assigned maintenance manager, and grea Purchased car because I thought it was a fair price, car fax was attached to car info., complimentary car wash, assigned maintenance manager, and great customer service. No one was pushy! More

Excellent service Had very good experience They have wide variety of vehicles meeting more than our expectations. Very reliable and relaxing. Bought our dream cars h Had very good experience They have wide variety of vehicles meeting more than our expectations. Very reliable and relaxing. Bought our dream cars here. Micheal made our car buying experience very nice and pleasant. More

Salesman was amazing the aftermath was not! When trading in the car in the picture below three weeks after we bought it, we bought a 15 ML from the same dealership where we were told by Lana tha When trading in the car in the picture below three weeks after we bought it, we bought a 15 ML from the same dealership where we were told by Lana that we needed to give a post dated check for the gap insurance 1,000.00 and that they would hold it until the refund check came back from the GAP insurance. Well low and behold the check was cashed and yet have to receive the 1000.00 from GAP. After being told at least 5 different reasons of why we didn’t get it on Monday Lana called to tell us she made a mistake and would do the service B on our other Mercedes SUV (also bought from MB of Tyler) then the next day she called to say that her general manager wanted to sit down with us and show us where it was put in the deal. I have done auto loans myself a long time and have seen a lot of contracts and unless the dealership has magical powers it’s not there and per mercedes financial the gap insurance was never cancelled. So no We will be driving to Dallas to get the next mercedes. More

Michael. M Michael M you are the best by far sales person i have ever done business with thank you very much for such easy experience. ..😄😃&#1285 Michael M you are the best by far sales person i have ever done business with thank you very much for such easy experience. ..😄😃😊 l More

Car Buying Experience Brandon is a great sales person. He was patient but also persistent in helping me find a vehicle over the span of a few months. He was not pushy like Brandon is a great sales person. He was patient but also persistent in helping me find a vehicle over the span of a few months. He was not pushy like typical sales people I have encountered at other dealerships in the past. He listened to what I wanted to find/the options I needed on my vehicle, and he got me a good price for it when I was ready to purchase. And he's a genuinely nice guy. Highly recommend working with him. More

always pleasant this is my third purchase and always treated excellent . everyone always great .I love mercedes and will always drive one .I would highly recommend th this is my third purchase and always treated excellent . everyone always great .I love mercedes and will always drive one .I would highly recommend this dealership! More

Awesome Experience!! Drove from Austin Texas to purchase. This dealer is REAL and they LISTEN!! I live in Austin and contacted both dealers here in my home town. I knew exactly what I wanted and each dealer w This dealer is REAL and they LISTEN!! I live in Austin and contacted both dealers here in my home town. I knew exactly what I wanted and each dealer was trying to sell me something I didn't want with less equipment and trying to justify why I didn't need it. This is an expensive purchase and I am going to get exactly what I'm looking for. Michael McLaughlin at this Mercedes dealership in Tyler said "NO PROBLEM". They got me the exact car we wanted and never blinked an eye. Funny thing is Michael's price was the same as the Austin dealers trying to sell me something I didn't want with less equipment. AWESOME EXPERIENCE. I will buy from them again. Mark Gibson More