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Mercedes-Benz of Tyler
Tyler, TX
210 Reviews
At Mercedes-Benz of Tyler, complete customer satisfaction is our ultimate goal. Drivers from Athens, Nacogdoches, Longview, Lufkin, Kilgore, and beyond can turn to us for their every Mercedes-Benz need, whether they’re looking for something new to hit the road in or need an expertly completed repair. No matter what services you require, you’ll be treated to total customer service.Come to us if you’re in the market for one of the latest Mercedes-Benz models. We boast a massive inventory of new vehicles, and we feature like-new Certified Pre-Owned Mercedes-Benz vehicles, as well as affordable, quality pre-owned cars from other popular brands. Make the most of your budget at Mercedes-Benz of Tyler with the help of our expert financing department.
When it comes to service and parts, Mercedes-Benz of Tyler is your go-to spot. We can handle all your auto repair and maintenance needs, from simple tire rotations to major part replacements and engine work. Our skilled and certified technicians are prepared for anything you bring our way, and we’ll get you back on the road in a car that runs like new. Of course, we only fit your Mercedes-Benz models with authentic Mercedes-Benz parts to ensure quality repairs.
Head to Mercedes-Benz of Tyler to discover what a luxury car buying experience truly means. We’re located at 3274 Professional Drive in Tyler, TX, and we’re easy to reach if you have any questions. We look forward to working with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 210 reviews
November 25, 2017
My sales women Kelly Morgan went above and beyond It is easy to explain, sales woman Kelly Morgan went above and beyond to help me obtain the car of my dreams!!!!!!! I life in Maryland and to buy a ca It is easy to explain, sales woman Kelly Morgan went above and beyond to help me obtain the car of my dreams!!!!!!! I life in Maryland and to buy a car in Texas I was very leary to but a car long distance however the process was a breeze!!!!! I would highly recommend this dealership again and again!!!! Outstanding customer service!!!!! More
by PSU girl
Employees Worked With
Kelly Morgan
November 20, 2017
Great staffing company This dealership well was well beyond my expectation in dealing with a dealership. The dealership was friendly, understanding, knowledgeable, and helpf This dealership well was well beyond my expectation in dealing with a dealership. The dealership was friendly, understanding, knowledgeable, and helpful. We will definitely be going back to this dealership in reguards to vehicles. More
by Jcfierro12
November 12, 2017
Always a good experience at Tyler M-B I just started a lease on my third vehicle from this dealership. I have nothing but positive experiences dealing with everyone that works here and wi I just started a lease on my third vehicle from this dealership. I have nothing but positive experiences dealing with everyone that works here and with the service department. More
by Steph1234
Employees Worked With
November 11, 2017
Wonderful! Michael was great to work with and kept us informed as to the status of my vehicle. Laura was great in educating me about the vehicle. Everyone we dea Michael was great to work with and kept us informed as to the status of my vehicle. Laura was great in educating me about the vehicle. Everyone we dealt with was exceptional! More
by Aliece
November 07, 2017
Exceptiona The care we received was exceptional! Our vehicle was ready for us to take home when we arrived at the dealership. We will definitely recommend you gu The care we received was exceptional! Our vehicle was ready for us to take home when we arrived at the dealership. We will definitely recommend you guys to all of our friends who are looking for a new/used vehicle!! More
by Tmannix
Employees Worked With
November 05, 2017
New SUV ordering and delivery My wife and I experienced absolutely wonderful customer service. From ordering my new SUV to getting delivery, the process was great. Never any surpri My wife and I experienced absolutely wonderful customer service. From ordering my new SUV to getting delivery, the process was great. Never any surprises, always kept up to date on the delivery date and professional people at every point. I highly recommend Mercedes Benz of Tyler. More
by Drstr8nm
Employees Worked With
October 24, 2017
Fantabulous Michael was awesome. I bought my first Toyota Cruiser from him and now I found him and bought a Mercedes!! Finance lady bead awesome too! Michael was awesome. I bought my first Toyota Cruiser from him and now I found him and bought a Mercedes!! Finance lady bead awesome too! More
by Genee
October 24, 2017
Out of this world service They really made buying a car enjoyable, not to mention I absolutely love my new car. The new technology they use really makes buying a car so simple. They really made buying a car enjoyable, not to mention I absolutely love my new car. The new technology they use really makes buying a car so simple. I will be back to buy another car soon. More
by Codym7
October 21, 2017
My MB Experience Met my expectation ,MB men and women know what they are doing to make clients like us feel.very comfortable and there to answer our questions about Met my expectation ,MB men and women know what they are doing to make clients like us feel.very comfortable and there to answer our questions about our new car Excellent people ! More power and God bless! More
by Dayzel
Employees Worked With
October 19, 2017
The absolute best!! Upon arrival we were greted with a smile. From there Mrs Kelly was sure to listen to our wants,needs,and concerns. Kelly helped us with no pressure bu Upon arrival we were greted with a smile. From there Mrs Kelly was sure to listen to our wants,needs,and concerns. Kelly helped us with no pressure but instead genuine Kindness. She went to work for us ensuring a pleasent buying process. ivfeel that when we arrived we had met the best salesperson but when we left I felt that we had made a friend. Thank you Mrs. Kelly. More
by Olan Divine
Employees Worked With
Kelly Morgan
