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Mercedes-Benz of Tyler
Tyler, TX
210 Reviews
At Mercedes-Benz of Tyler, complete customer satisfaction is our ultimate goal. Drivers from Athens, Nacogdoches, Longview, Lufkin, Kilgore, and beyond can turn to us for their every Mercedes-Benz need, whether they’re looking for something new to hit the road in or need an expertly completed repair. No matter what services you require, you’ll be treated to total customer service.Come to us if you’re in the market for one of the latest Mercedes-Benz models. We boast a massive inventory of new vehicles, and we feature like-new Certified Pre-Owned Mercedes-Benz vehicles, as well as affordable, quality pre-owned cars from other popular brands. Make the most of your budget at Mercedes-Benz of Tyler with the help of our expert financing department.
When it comes to service and parts, Mercedes-Benz of Tyler is your go-to spot. We can handle all your auto repair and maintenance needs, from simple tire rotations to major part replacements and engine work. Our skilled and certified technicians are prepared for anything you bring our way, and we’ll get you back on the road in a car that runs like new. Of course, we only fit your Mercedes-Benz models with authentic Mercedes-Benz parts to ensure quality repairs.
Head to Mercedes-Benz of Tyler to discover what a luxury car buying experience truly means. We’re located at 3274 Professional Drive in Tyler, TX, and we’re easy to reach if you have any questions. We look forward to working with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 210 reviews
December 19, 2024
I recently had the pleasure of working with Lyndee as my Service Advisor at Mercedes, and I can’t say enough good things about her! From start to finish, Lyndee was professional, knowledgeable, and incredib Service Advisor at Mercedes, and I can’t say enough good things about her! From start to finish, Lyndee was professional, knowledgeable, and incredibly attentive to my needs. She took the time to thoroughly explain the services my vehicle required and ensured I was comfortable with every step of the process. What truly stood out was her commitment to exceptional customer service. She kept me informed with timely updates, answered all of my questions with patience, and went above and beyond to make the entire experience seamless. It’s clear that Lyndee genuinely cares about her clients and takes pride in delivering top-notch service. If you’re looking for someone who is not only skilled but also personable and efficient, Lyndee is the one to ask for. She exemplifies the high standards you’d expect from Mercedes-Benz. Thank you, Lyndee, for your outstanding service—I will definitely be returning! More
by David Atkinson
Employees Worked With
Lyndee
December 11, 2024
Lyndee Caldwell in service is the best, knowledgeable, courteous. And they found time to wash my car - bonus!!! courteous. And they found time to wash my car - bonus!!! More
by rese
Employees Worked With
December 04, 2024
Wow what a disappointment. Worked with the dealer on a used S560 came to a price and made the deal. (I thought) Turned in all my info to the finance team. Approved ready to dra Worked with the dealer on a used S560 came to a price and made the deal. (I thought) Turned in all my info to the finance team. Approved ready to draw docs and sign on the bottom. But then no call for hours. But wait get a text from the sales guy that unfortunately someone else apparently already put a deposit on the car before me. Bull Cookies.. I then asked for the sales manager to call me. If nothing else see if they are professional enough to tell me to my face. You guessed it, no response. More
by Geof
Employees Worked With
July 12, 2024
Best experience working with Alex on my used car purchase! HIGHLY Recommend visiting this dealership. Team was easy and efficient to work with. Deal with made within an hour of arrival. purchase! HIGHLY Recommend visiting this dealership. Team was easy and efficient to work with. Deal with made within an hour of arrival. More
by AP
Employees Worked With
Alex
May 15, 2024
Everyone was great. Jim in service was informative and friendly. I already praised Matt and Katie. Roland from service was super nice. Jim in service was informative and friendly. I already praised Matt and Katie. Roland from service was super nice. More
by twilson50
Employees Worked With
Katie, Matt, Jim , Roland. All great
May 13, 2024
Katie (salesperson) was great. Matt( service) was so helpful and respectful. He went out of his way to help me. Dealership was clean and everyone friendly. I can highly recommend Matt( service) was so helpful and respectful. He went out of his way to help me. Dealership was clean and everyone friendly. I can highly recommend them. Thanks to Katie and Matt. More
by twilson50
Employees Worked With
Katie
February 10, 2023
Tim was great to work with, no pressure and a real gentleman, will definitely buy my next auto from him!!!!! gentleman, will definitely buy my next auto from him!!!!! More
by broncoyianni1
Employees Worked With
September 28, 2022
Tristan from the Mercedes Benz of Tyler is the best! He took care of us from start to finish 👍🏼 Definitely recommend working with Tristan! He took care of us from start to finish 👍🏼 Definitely recommend working with Tristan! More
by Alan A
Employees Worked With
August 16, 2022
Very helpful, as a first time car buyer I went to the dealership to just see what they had. I was not expecting to buy anything, by any means. Sure enough they helped me find my dream truck and worked it dealership to just see what they had. I was not expecting to buy anything, by any means. Sure enough they helped me find my dream truck and worked it out so I could afford it. Explained everything very thoroughly and did not try and push a sale that I did not want on to me like many other dealerships in town. More
by Stephen
Employees Worked With
July 16, 2022
Tristan at Mercedes-Benz of Tyler was great to work with. Answered all my questions in a timely manner, and made the buying process extremely easy. This was an out of town purchase for me, and they had me Answered all my questions in a timely manner, and made the buying process extremely easy. This was an out of town purchase for me, and they had me in and out of there quickly. They weren’t pushy when it came to added protection plans and services either. Great experience overall. More
by denhamgt
Employees Worked With
