Mercedes-Benz of Tucson - Service Center

What I expect from a MB service center- professionAlien and. Easy to make appointments, feedback from my advisor, and suggestions for proper maintenance and a pleasant waiting area with a view of the work area. Easy to make appointments, feedback from my advisor, and suggestions for proper maintenance and a pleasant waiting area with a view of the work area. More

Easy, efficient, courteous, friendly, Rich goes out of his way to make sure I am well taken care of. I know I will always be greeted with a smile, even if I drop by to have my tires checke Rich goes out of his way to make sure I am well taken care of. I know I will always be greeted with a smile, even if I drop by to have my tires checked. He is a real asset to Mercedes Benz of Tucson!!!! More

check engine light Lauren our customer service rep got us in and out quickly. Very reputable company, fixed our "check engine light" problem at no cost, vehicle still un Lauren our customer service rep got us in and out quickly. Very reputable company, fixed our "check engine light" problem at no cost, vehicle still under warranty. Appreciate MBT's honesty! More

They suck American Family recommend them. Had my car for 2.5 months. Car rattles that I had to fix after getting it back! If I took it back who knows how l American Family recommend them. Had my car for 2.5 months. Car rattles that I had to fix after getting it back! If I took it back who knows how long it would be. Tore up window seals and didn't replace. Didn't bleed hydraulic system for top? More

Great company Love doing business with this company. We have two Mercedes and Evan Stark our service guy at Mercedes always gives us first class service. Highly r Love doing business with this company. We have two Mercedes and Evan Stark our service guy at Mercedes always gives us first class service. Highly recommend Mercedes Benz of Tucson. Marcy Dale More

Service visit This is by far a first class dealer. Evan provided absolute red carpet service. All work was done perfectly and the communication during the process This is by far a first class dealer. Evan provided absolute red carpet service. All work was done perfectly and the communication during the process was superior. Was provided a new clean loaner car and Evan a long with staff gets 2 thumbs up. Thank you for making it easy for me!! I’ll be back!! More

They go the extra mile! I recently bought an AMG SLS Gullwing Coupe in MA. After shipping the car to My home, I had MB of Tucson do a thorough inspection. They discovered a I recently bought an AMG SLS Gullwing Coupe in MA. After shipping the car to My home, I had MB of Tucson do a thorough inspection. They discovered an oil leak coming from the right valve cover gasket. Though the car was warranted under MA law, I was concerned. nothing on an AMG car is cheap. Scott Perkins, the local Service Director worked with his counterpart at the MA dealership to get the repair work accomplished. I was particularly impressed with Scott’s willingness to work with the other dealership on pricing - even though he had no obligation to do so. I’d also like to commend Rich VanSickle for his professional and thorough follow-through. More

Service The work performed is always top notch, and working with the Service Personnel - Rich VanSickel, in this case, is always a pleasure. I will continue The work performed is always top notch, and working with the Service Personnel - Rich VanSickel, in this case, is always a pleasure. I will continue to use Mercedes-Benz of Tucson. More

great, friendly and efficient after trying another service center I brought our car to MB of Tucson. They did the complete repair and since they had the car for multiple days ai wa after trying another service center I brought our car to MB of Tucson. They did the complete repair and since they had the car for multiple days ai was given a very nice loaner . Upon getting the car back I found the return of loaner car swift easy and friendly. Also Steve and the service dept did an outstanding job getting our car back to"New" condition. More

rear brake replacement Fast work to do rear brakes, priced fairly, Mark the service advisior kept me posted. Offered a loaner, I declined since I worked out of a quiet WI-FI Fast work to do rear brakes, priced fairly, Mark the service advisior kept me posted. Offered a loaner, I declined since I worked out of a quiet WI-FI room. Model dealership, I bypassed 2 closer ones to come here and will return. More