Mercedes-Benz of Tucson - Service Center

Evan and John Smith are the reason I come to the dealership. I have an option of going to many many places for service but choose your dealership because of the oustanding service and attention to d dealership. I have an option of going to many many places for service but choose your dealership because of the oustanding service and attention to detail diven to my car by Evan and Smitty. Quite simply,if they were to leave I would look for another place to service my vehicle. More

The sales and service teams have all been exceptional. Always cater to my needs with quick and accurate information. From minor problems that they have fixed on the spot to "extra" services offered after Always cater to my needs with quick and accurate information. From minor problems that they have fixed on the spot to "extra" services offered after my purchase. Especially love the loaner vehicles available during service visits. Makes it so easy. More

The service was done in a timely manner. Rich my service advisor took the time to explain the services that were needed for my vehicle. I was able to get a loaner car while my car was being serviced which w advisor took the time to explain the services that were needed for my vehicle. I was able to get a loaner car while my car was being serviced which was very important. The dealership was clean and well maintained. More

As Usual, my service experience with Mr. Van Sickle was subperb! I could not ask for any better treatment than what I receive. My vehicle was serviced in a very timely manner and to my complete and total subperb! I could not ask for any better treatment than what I receive. My vehicle was serviced in a very timely manner and to my complete and total satisfaction. I have never been made to feel more proud of my ownereship experience than I have with Mr. Van Sickle as well as the entire staff at Mercedes Benz of Tucson! Thank you for making me feel very proud to own a Mercedes Benz and for treating me with the utmost respect, courtousy and dignity! David Ginsberg More

Summary: Gentlemen, all. As well, each has been Summary: Gentlemen, all. As well, each has been knowledgeable, efficient, effective, considerate. Attitude begins at the top with the leader Summary: Gentlemen, all. As well, each has been knowledgeable, efficient, effective, considerate. Attitude begins at the top with the leadership of the manager. I expected integrity and courtesy in character and business matters; I wanted respect in the attention and care of my car; I looked for fairness and honesty in the expenses related to service and maintenance. As always, I am very lucky. I received what I expected, wanted, and looked for. More

My experience with Mercedes has been very satisfying. The staff are all very helpful and give full explanations for the services needed. I had to bring my car the day before the service was due, because The staff are all very helpful and give full explanations for the services needed. I had to bring my car the day before the service was due, because of my work schedule. Stacey was very accommodating in making sure that I had a car to use until my car was complete. All listened to my questions and concerns. I was in and out in just a few minutes. Thank you for all of your help. Cindy More

Everyone is very friendly and accomodating. Facility is excellent. I did not purchase this Mercedes from them but intend to purchase my next one there. Their service department is quick, clean and efficien excellent. I did not purchase this Mercedes from them but intend to purchase my next one there. Their service department is quick, clean and efficient. They fixed my problem right and the first time. More

Just great when your on the top you still make it better. I have purchased two M-B's in the last two years from Mercedes Benz of Tucson and in both cases it was the best car buying experience I have had in I have purchased two M-B's in the last two years from Mercedes Benz of Tucson and in both cases it was the best car buying experience I have had in more than 40 years of buying cars Period. They understood my needs and wants found the cars my wife and I wanted and us into them. The R Class for her and a little C-300 Sport for me. Brian in sales along with his team just make it fun to buy cars. As for service you can't beat MB Tucson and Steve Shumaker. They know what to do and when to do it they keep my cars factory new all the time. Service is why I brought the second car in two years from them. When you talk NO BULL they mean it. They put Customers first and always first. More

Evan is a great asset to your agency. I have been working with him for 7 years and have always found him to be personable, friendly and most importantly efficient. Mercedes-Benz of Tucson has a real working with him for 7 years and have always found him to be personable, friendly and most importantly efficient. Mercedes-Benz of Tucson has a real gem in Evan. Also, Stephan is another great asset. We love our Mercedes. Judge Gary A, Bartick More

I really appreciated being able to call with a problem Friday evening and getting in for service Monday. I drove up and was greeted by multiple people and was given a free loaner. I was in and out of th Friday evening and getting in for service Monday. I drove up and was greeted by multiple people and was given a free loaner. I was in and out of there in 10 minutes. I couldn't come back easily that night when my car was ready for pick up and it was no problem to bring it back the next day. Again I was greeted by multiple people and my car was immediately brought around. There was no line at the cashier and my paperwork was ready. This urgent service went as smoothly as possible. I was also pleased at the low cost. I also recently had two burned out tail lights and dropped in to have them replace. They were replaced immediately at no charge and this was really nice. More