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Mercedes-Benz of Thousand Oaks

Thousand Oaks, CA

4.8
324 Reviews
Call Dealership (888) 301-5540
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3905 Auto Mall Drive

Thousand Oaks, CA

91362

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324 Reviews of Mercedes-Benz of Thousand Oaks

October 04, 2025

Daniel was a great dealer help. He was great at making service accessible. Thank you. More

by mendozarene16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
October 03, 2025

We have had our car serviced at the dealership since we bought it there. Every time I take it in, I am completely satisfied with courtesy and professionalism of everyone on their staff that I encounter. Br More

by joe.woodall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle and Kelen
Report | Print
September 27, 2025

Daniel has always been very professional in his service. And is very knowledgeable. and Carlos is a very talented technician and is very personable. More

by gregdnutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle and Carlos
Report | Print
Sep 30, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your feedback with us! We’re pleased to hear that Daniel and Carlos made your experience a positive one. We’ll pass along your kind words to them. See you next time at Mercedes-Benz of Thousand Oaks!

September 20, 2025

Every person I interact with is courteous, attentive and professional. I feel confident my car is being properly serviced. More

by lcockrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briele
Report | Print
Sep 22, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with our team at Mercedes-Benz of Thousand Oaks! We truly appreciate your confidence in us.

September 19, 2025

MBZ of Thousand Oaks is a great place to service your car, professional and even show you video of work done More

by Teo.schintee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle
Report | Print
Sep 22, 2025 -

Mercedes-Benz of Thousand Oaks responded

We’re happy you can always rely on our professional and transparent service team, Teo! Thank you for choosing Mercedes-Benz of Thousand Oaks and for sharing your experience. See you next time!

September 19, 2025

I recently had my car serviced and was very happy with the experience. Sydney assisted me with wheel resurfacing and a standard checkup, and everything went smoothly from start to finish. The work was don More

by Newmetah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney
Report | Print
Sep 22, 2025 -

Mercedes-Benz of Thousand Oaks responded

We’re so glad to hear Sydney and our team impressed you with their efficient and attentive service! Thank you for trusting us with your vehicle and for sharing your feedback. Safe travels from all of us at Mercedes-Benz of Thousand Oaks!

September 15, 2025

Edgar goes far and beyond to have issues resolved and have car ready in record time More

by Info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Mendoza
Report | Print
Sep 16, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for your business and your kind review of Edgar! - The Mercedes-Benz of Thousand Oaks Team

September 11, 2025

Brielle was very professional and addressed our concerns in a timely manner. We are very satisfied! More

by jwoodward3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brielle Swartz
Report | Print
Sep 12, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thanks for leaving Mercedes-Benz of Thousand Oaks a five-star review! We are so glad that Brielle was professional and addressed your concerns. Until next time!

September 10, 2025

Beautiful place. Daniel was very professional. Handled my problem promptly and dealt with the warranty issues. More

by B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Sep 10, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for the review! We're thrilled that Daniel provided prompt and professional service. We appreciate your feedback, and we hope to see you again at Mercedes-Benz of Thousand Oaks!

August 21, 2025

I got the appointment really easily with the service department. My technician, Daniel, was very nice, explained everything clearly, and had my car ready on time. Overall, a very professional experience More

by DAbraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Aug 25, 2025 -

Mercedes-Benz of Thousand Oaks responded

Thank you for sharing your experience with our service department, and recognizing Daniel's professionalism. We hope to welcome you back to Mercedes-Benz of Thousand Oaks in the future!

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