
Mercedes-Benz of Temecula
Temecula, CA
Filter Reviews by Keyword
By Type
Showing 1,356 reviews
very nice Sam is very busy but professional. Service waiting rooms and bathroom are clean. People working in those areas are very nice. My car was ready and wai Sam is very busy but professional. Service waiting rooms and bathroom are clean. People working in those areas are very nice. My car was ready and waiting and Sam was smiling. Thank You Sam. I rather have my car done right the first time than take it back a secondtime. Your mechcanics are getting the job done Thank Them for me as well. Great crew Keep up the good work. More
Survey Service is excellent at this MB dealership. I changed my appointment twice, and customer service accommodated. I was provided a loaner car and was out Service is excellent at this MB dealership. I changed my appointment twice, and customer service accommodated. I was provided a loaner car and was out in 10 min. More
Excellent Service I just moved to the area and took my car in for service for the first time at this dealership. I was impressed, even relative to other Mercedes deale I just moved to the area and took my car in for service for the first time at this dealership. I was impressed, even relative to other Mercedes dealerships. Everything was very fast and efficient. Communication was excellent. My service advisor, Manny, was great, as was everyone else who helped me. My car required additional work beyond the routine service I took it in for. They sent me a detailed written inspection report showing and explaining exactly what was wrong and why it should be fixed. More
Window wiper repair This dealership continues to amaze me with their exceptional quality of service. From sales to service, they take care of everything and even Ubered m This dealership continues to amaze me with their exceptional quality of service. From sales to service, they take care of everything and even Ubered me around to shop while my car was being repaired. They ALWAYS go the extra mile. I'm a customer for life!! More
Trustworthy I had another great experience at Mercedes Temecula. Great communication from my service advisor Sam LaFoca. Car ready when promised. Fair prices for I had another great experience at Mercedes Temecula. Great communication from my service advisor Sam LaFoca. Car ready when promised. Fair prices for services completed. Will definitely return! More
Amazing people. Specially Elizabeth. She is highly pro. I love Temecula service. A great place to visit for your car service. They have a little stretch in meeting the appointment times. But once started, t I love Temecula service. A great place to visit for your car service. They have a little stretch in meeting the appointment times. But once started, the service is of full satisfaction. More
Poor service Very bad service. There is end for more explanation. Ian in sales was very helpful...service needs to learn from sales how to deal with customers. Very bad service. There is end for more explanation. Ian in sales was very helpful...service needs to learn from sales how to deal with customers. More
Service Phil the Service Mangers help me out with a minor problem I had with my Vehicle excellent results when we finally got my Mercedes Backs thanks Phil. Phil the Service Mangers help me out with a minor problem I had with my Vehicle excellent results when we finally got my Mercedes Backs thanks Phil. More
It took 4.5 hrs. Great service, but wait is long. Arrives for my 10:00 appointment but didn’t get out of there till 2:30. I was told about 2.5 hours. Great service, but wait is long. Arrives for my 10:00 appointment but didn’t get out of there till 2:30. I was told about 2.5 hours. More
Awesome experience @ Mercedes Benz of Temecula I feel like Mercedes Benz of Temecula want to sell you a car. We have some credit issues but because we are a returning customer, they made it happe I feel like Mercedes Benz of Temecula want to sell you a car. We have some credit issues but because we are a returning customer, they made it happen, without any mention of our credit score. Everyone is polite. They stayed after hours to make the deal and to detail the car. Awesome experience. More