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Mercedes-Benz of Temecula

Temecula, CA

3.6
1,355 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,355 reviews

October 04, 2020

I have been to this place for the first time absolutely amazing experience .all the staff make it very easy to perches my new MBZ especially seals person Devon. I want to thank y’all very much. Keep on doi More

by Hal rastavan
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon Tarantino, Wayne Molter
Oct 19, 2020 -

Mercedes-Benz of Temecula responded

Hello Hal, Thank you for the 5-Star review! We are so pleased to hear that your first visit was nothing short of amazing and that Devon was able to find you the perfect car. If we can be of anymore assistance, please do not hesitate to reach out! Best, Amir Alahwal Guest Relations Manager

October 03, 2020

Great dealership and staff! Jackie Nassar was excellent and a pleasure to do business with. Rick Akigbe was an extremely knowledgeable salesman and answered all my questions! More

by tyler301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Nasser , Javier Suguimizu, Rick Akigbe
Oct 16, 2020 -

Mercedes-Benz of Temecula responded

Hello Tyler, Thank you for taking the time to share your experience with us! We will be happy to share with Jackie and Rick that their attention to detail when interacting with guests does not go unnoticed. Congratulations on your car, we are looking forward to your next visit! Best, Amir Alahwal Guest Relations Manager

October 02, 2020

I picked up my Sprinter this past week. I interacted with five dealerships over the summer before deciding on Temecula MB, and not one of those other dealers compared with Lauren Rose's responsiveness, More

by Scott S
Recommend Dealer
Yes
Employees Worked With
Lauren Rose
Oct 16, 2020 -

Mercedes-Benz of Temecula responded

Hello Scott, It is so exciting to have earned a 5-Star review from you! We are proud that our excellent customer service is memorable and something that makes us standout among other dealerships you have interacted with. Congratulations on your new sprinter, we hope you enjoy it! Best, Amir Alahwal Guest Relations Manager

October 01, 2020

Sam Lafoca is an absolute asset to the team at Mercedes-Benz Temecula. I cannot give any higher praise; it was a pleasure to work with him. More

by anjieb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Lafoca, Samuel Lafoca
Oct 16, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for the positive review! We are pleased to hear that our service advisor, Sam, went above and beyond for you during your visit. If we can be of any more assistance, please do not hesitate to reach out! Best, Amir Alahwal Guest Relations Manager

September 29, 2020

Starr was amazing! She was extremely hospitable and friendly as the 1st in-person contact for the dealership. She's very attentive, friendly, and makes you feel at home. xxxxxxto Starr! More

by EDSalaS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Starr Berber
Oct 09, 2020 -

Mercedes-Benz of Temecula responded

Hello, Thank you for the five-star review! Starr is a core part of our Mercedes-Benz of Temecula team. We are happy to hear that she was not only friendly but hospitable and created a great overall experience. We hope to see you again soon! Best, Amir Alahwal Guest Relations Manager

September 27, 2020

We saw niel when picking up our new Mercedes. He was very kind, honest, and descriptive about the car and its features. In addition he was very professional and never made us feel pressured. I would honestly More

by dom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Akigbe, Neil Sorenson
Oct 09, 2020 -

Mercedes-Benz of Temecula responded

Hello Dom, Our salesman Rick and Neil are important parts of our Mercedes-Benz of Temecula team! It is no surprise that they provided great customer service, quality of work, friendliness, and a reason to visit us in the future! Thank you for your feedback Dom. We hope to see you again soon! Best, Amir Alahwal Guest Relations Manager

September 26, 2020

Jose and staff are very friendly and took great care of my beautiful car. I love driving a Mercedes such a gorgeous car!! Very smooth ride. They even washed it for me. Thank you for great service!! More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Oct 09, 2020 -

Mercedes-Benz of Temecula responded

Hi Sarah, Thank you so much for the 5-star review! We are happy to hear that our service representative Jose Hernandez took great care of you and your vehicle! We hope to see you again for all your car servicing needs! Best, Amir Alahwal Guest Relations Manager

September 22, 2020

Mark Hansen is the man he has the BEST customer service hands down. He goes over and beyond I recommend asking for him. Dealership is clean and also staff is friendly. Allen the porter is also awesome they More

by sarah.jackson10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hansen
Sep 26, 2020 -

Mercedes-Benz of Temecula responded

Hi Sarah Jackson, Thank you for the five-star review! Mark Hanson is one of our top salesman, it is no surprise that he provided you with great quality of work, friendliness, reasonable pricing and an exceptional overall experience. We appreciate you for choosing Mercedes-Benz of Temecula and hope you continue to do so in the future! Best, Amir Alahwal Guest Relations Manager

September 20, 2020

Staff ate friendly but professional. The porters...the guys who drove me home & picked me up are friendly; drive safe, professionals, gentle. Liz did a great job. More

by hipolito.rhoda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don’t know my porters’ names, Elizabeth Celiceo
Sep 21, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the feedback regarding our service department! We are happy to hear that Elizabeth Celiceo was friendly as well as professional. It is also wonderful to hear that our service porters were prompt with picking you up safely and dropping you off with care. If any questions or concerns arise please do not hesitate to contact us! Best, Amir Alahwal Guest Relations Manager

September 18, 2020

Jose was very friendly and accommodating and we were kept informed at all times.The price they gave us on the motor was very competitive.Your operation is one of the best looking I have ever seen. More

by mike.newell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Sep 20, 2020 -

Mercedes-Benz of Temecula responded

Hello Mike, We appreciate you taking the time to leave a 5-Star review! It is no surprise Jose was able to provide prompt and friendly service. He is an important part of our team! Should any questions or concerns arise, please do not hesitate to reach out. Best, Amir Alahwal Guest Relations Manage

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