
Mercedes-Benz of Temecula
Temecula, CA
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Very professional and especially whitney she made sure to take care of me and thats why i will never go back to house of imports and especially whitney she made sure to take care of me and thats why i will never go back to house of imports More
Great customer service I have bought many cars over the years and I can't remember being treated better. The customer service is over the top and really sets the bar. I have bought many cars over the years and I can't remember being treated better. The customer service is over the top and really sets the bar. More
Brand New Mercedes-Benz E class My wife and I are very pleased with our brand new Mercedes-Benz, Mercedes-Benz Temecula and specially Alex Aftahi. Alex went out of his way to give us My wife and I are very pleased with our brand new Mercedes-Benz, Mercedes-Benz Temecula and specially Alex Aftahi. Alex went out of his way to give us an amazing experience. Than you More
Services Section and payment/loaner section Thanks to Patrick Dimon in assisting my loaner car and the rest of customer services personnel in assisting my car to replace burnt bulbs on the left Thanks to Patrick Dimon in assisting my loaner car and the rest of customer services personnel in assisting my car to replace burnt bulbs on the left rear side...they fixed and happy to left the services... More
Dissatisfied They are super slow in everything. I was on the line for 20 minutes just to see if I can bring it in the same day. When I took the car, I waited in th They are super slow in everything. I was on the line for 20 minutes just to see if I can bring it in the same day. When I took the car, I waited in the car for someone to help for more than 30 minutes and I was the only car. This place is terrible they don’t want to serve their customers. Don’t recommend to anyone whatsoever More
Top Notch Service department is easy to make an appointment on-line. I had a concern that I wanted to have a technician take a test ride to experience. They pro Service department is easy to make an appointment on-line. I had a concern that I wanted to have a technician take a test ride to experience. They provided one of the Service Managers to ride with me to finally properly diagnose the trouble. More
Tire Repair and Full Detail I typically get a text and or email before picking up the vehicle; along with an opportunity to pay in advance. Such did not occur and admittedly I ha I typically get a text and or email before picking up the vehicle; along with an opportunity to pay in advance. Such did not occur and admittedly I had a touch of “sticker shock” upon picking up the vehicle. The service advisor was very accommodating and I left with a positive feeling. I greatly appreciated such. More
Great customer servuce Mr Lafoca has always been professional on his dealings with customers. I will be calling on him again in the future when I need service on my car. Mr Lafoca has always been professional on his dealings with customers. I will be calling on him again in the future when I need service on my car. More
Service Center that Knows Customer Service I brought my car into the service center because of noise coming from the front wheel. They kept the car and called me the next day And call me to te I brought my car into the service center because of noise coming from the front wheel. They kept the car and called me the next day And call me to tell me they had diagnosed a bad part. Since the car was so new there were no replacement porch. So they had to go to the factory in Germany and manufacture the parrots.. They immediately put me in a new loaner car and kept in touch with me until the car was ready. When I picked up the car yesterday’, Whitney the service advisor, could not have been more pleasant and more accommodating I highly recommend the service center and Whitney. More
Great Customer Service Scheduling a service appointment was very easy. Jose Hernandez replied to my text message within minutes. Jose took care of all my needs. I would reco Scheduling a service appointment was very easy. Jose Hernandez replied to my text message within minutes. Jose took care of all my needs. I would recommend Jose and Temecula of Mercedes-Benz to family and friends. Jose Espinoza III More