Mercedes-Benz of Temecula
Temecula, CA
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Sched A serv Good quick service. Reza very professional. Uber pick up very easy. Overall very happy with service appt. Glad I prepaid service. . would recommend de Good quick service. Reza very professional. Uber pick up very easy. Overall very happy with service appt. Glad I prepaid service. . would recommend dealer to friends. More
No follow up call to discuss vehicle issues. Reza no where to be found when car picked up to even ask a question. Things are not the same as they were before o call to discuss vehicle issues. Reza no where to be found when car picked up to even ask a question. Things are not the same as they were before ownership change. More
Excellent Were happy to purchase our leased car .The car performs so good and i will drive only Mercedes.Also the sales person are all professional and give Were happy to purchase our leased car .The car performs so good and i will drive only Mercedes.Also the sales person are all professional and give you all the details you need with the car . More
Mercedes C300 I love my C300, thank you Mercedes-Benz of Temecula!! I truly appreciate all of your polite professionalism and your continued effort in helping find I love my C300, thank you Mercedes-Benz of Temecula!! I truly appreciate all of your polite professionalism and your continued effort in helping find my perfect car. More
Had a few issues on my new 144 Sprinter. Service advisor was Reza, He got it all fixed only wish he was there at the end to turn the vehicle over to me. was Reza, He got it all fixed only wish he was there at the end to turn the vehicle over to me. More
Making up for it I must give the Service Manager credit. After my last visit to perform the map update, and nothing was actually done, he must have instructed my Servi I must give the Service Manager credit. After my last visit to perform the map update, and nothing was actually done, he must have instructed my Service Advisor to contact me and try to make things right. They offered a free complete detail of my car while they made another try. While the update wouldn’t install and they are soliciting help from MB, at least they are trying. It’s not that a mistake is made - we’re all human - it’s how that mistake is handled and corrected that shows if a company values a customer. Hopefully, MB will provide a solution and I’m willing to give everyone a chance for that to happen. More
Sam is the best! Sam truly cares about the satisfaction of his clients. He went above and beyond to ensure I was happy with an audio issue in the vehicle. Sam truly cares about the satisfaction of his clients. He went above and beyond to ensure I was happy with an audio issue in the vehicle. More
Everyone was very helpful Everyone was very helpful. Our sales man California Joe was the best. He was very knowledgeable and kind. He made the process relaxing and easy. Everyone was very helpful. Our sales man California Joe was the best. He was very knowledgeable and kind. He made the process relaxing and easy. More
Excellent Experience! I called ahead because we wanted to look at a specific car we saw online. We were connected with Andre, who had the car waiting for us in the front wh I called ahead because we wanted to look at a specific car we saw online. We were connected with Andre, who had the car waiting for us in the front when we arrived. We felt very comfortable with Andre. He answered all our questions and was very knowledgeable about the car, all without giving us a high pressure sales pitch. We were treated VERY nice by Andre and all the sales staff! More
Classy. Start to finish. Uncomplicated. I knew I wanted a new sedan. From the time I first vidited, I felt informed and not pressured. The people were friendly and service oriented. My sal I knew I wanted a new sedan. From the time I first vidited, I felt informed and not pressured. The people were friendly and service oriented. My salesperson, Jordan, was accommodating and very pleasant to work with the whole way through the process. I am happy to recommend Mercedes Temecula. More