Mercedes-Benz of Temecula

Warranty work Everthing was taken care of! I gave a pat on order, but am confident it'll be handled the same way this service was, great! Everthing was taken care of! I gave a pat on order, but am confident it'll be handled the same way this service was, great! More

Schedule visit per cars' on board computer. Sandra, Service Advisor very active, alert, attentive and informative. The place is very professional and clean. The people in all the areas I've se Sandra, Service Advisor very active, alert, attentive and informative. The place is very professional and clean. The people in all the areas I've seen were all very professional looking...from the service and thru out...friendly even around the show room and offices around the lounge area. Our visit was very pleasant. More

Service Everyone at this dealership is excellent and goes above and beyond at their job. From Sales and service to the coffee and valet attendants. Definentl Everyone at this dealership is excellent and goes above and beyond at their job. From Sales and service to the coffee and valet attendants. Definently recommend this dealership over others in southern California and the inland empire. More

Professional and courteous The SA was friendly and very knowledgeable, he listened to all my concerns and then he explained what procedures would be done to address my concerns. The SA was friendly and very knowledgeable, he listened to all my concerns and then he explained what procedures would be done to address my concerns. More

No follow up call to discuss vehicle issues. Reza no where to be found when car picked up to even ask a question. Things are not the same as they were before o call to discuss vehicle issues. Reza no where to be found when car picked up to even ask a question. Things are not the same as they were before ownership change. More

Sched A serv Good quick service. Reza very professional. Uber pick up very easy. Overall very happy with service appt. Glad I prepaid service. . would recommend de Good quick service. Reza very professional. Uber pick up very easy. Overall very happy with service appt. Glad I prepaid service. . would recommend dealer to friends. More

Excellent Were happy to purchase our leased car .The car performs so good and i will drive only Mercedes.Also the sales person are all professional and give Were happy to purchase our leased car .The car performs so good and i will drive only Mercedes.Also the sales person are all professional and give you all the details you need with the car . More

Mercedes C300 I love my C300, thank you Mercedes-Benz of Temecula!! I truly appreciate all of your polite professionalism and your continued effort in helping find I love my C300, thank you Mercedes-Benz of Temecula!! I truly appreciate all of your polite professionalism and your continued effort in helping find my perfect car. More

Had a few issues on my new 144 Sprinter. Service advisor was Reza, He got it all fixed only wish he was there at the end to turn the vehicle over to me. was Reza, He got it all fixed only wish he was there at the end to turn the vehicle over to me. More

Making up for it I must give the Service Manager credit. After my last visit to perform the map update, and nothing was actually done, he must have instructed my Servi I must give the Service Manager credit. After my last visit to perform the map update, and nothing was actually done, he must have instructed my Service Advisor to contact me and try to make things right. They offered a free complete detail of my car while they made another try. While the update wouldn’t install and they are soliciting help from MB, at least they are trying. It’s not that a mistake is made - we’re all human - it’s how that mistake is handled and corrected that shows if a company values a customer. Hopefully, MB will provide a solution and I’m willing to give everyone a chance for that to happen. More