Mercedes-Benz of Temecula

Prompt and Thorough MB of Temecula resolved what had apparently been a gradually-developing issue with the diesel turbo charge hoses. The total bill seemed comparative MB of Temecula resolved what had apparently been a gradually-developing issue with the diesel turbo charge hoses. The total bill seemed comparatively costly to me, however I was pleased at the apparent level of attention to other details, even including a good carwash. I would certainly return for more help; all staff there with whom I interacted at the dealership were very responsive and had great customer-focused attitudes. Out of possible 5, I rate MBoT 4 stars, because a key for another Sprinter was left in my van and I also received a flood of apparently-new telemarketing calls after my repeated calls to the Service dept. More

Terrible service department Miss diagnosed the engine noise on my 2011 ML 350. Unable and or unwilling to fully diagnose the problem. Terrible customer service and communication. Miss diagnosed the engine noise on my 2011 ML 350. Unable and or unwilling to fully diagnose the problem. Terrible customer service and communication. My car has been in and out of the service department for over 2 months. Mercedes is going to loose a customer for life. Never again. I do not recommend this dealer for any thing. My car is still there and I cannot seem to get an update on it. More

Service Site is outstanding best in Inland empire! I every time iam in there it feels like I am home.i plan on buying another car soon Site is outstanding best in Inland empire! I every time iam in there it feels like I am home.i plan on buying another car soon More

Did not deliver what was promised this is the 4th time the van was suppose to be washed and it was not. In every occasion we were called and told the van would be ready in about 45 mi this is the 4th time the van was suppose to be washed and it was not. In every occasion we were called and told the van would be ready in about 45 minutes from the call because it was being washed, when we arrived the van was not washed. We were then told, “oh, sorry could you bring it back later or can you wait an additional 30 minutes to have it washed”. I just don’t understand why it’s not done other than someone is lazy about doing it because it is a big van and they figure that no one is going to come back just to get a wash. Very frustrating, it would not be a big deal but it happens every time. More

Warranty work Everthing was taken care of! I gave a pat on order, but am confident it'll be handled the same way this service was, great! Everthing was taken care of! I gave a pat on order, but am confident it'll be handled the same way this service was, great! More

Schedule visit per cars' on board computer. Sandra, Service Advisor very active, alert, attentive and informative. The place is very professional and clean. The people in all the areas I've se Sandra, Service Advisor very active, alert, attentive and informative. The place is very professional and clean. The people in all the areas I've seen were all very professional looking...from the service and thru out...friendly even around the show room and offices around the lounge area. Our visit was very pleasant. More

Service Everyone at this dealership is excellent and goes above and beyond at their job. From Sales and service to the coffee and valet attendants. Definentl Everyone at this dealership is excellent and goes above and beyond at their job. From Sales and service to the coffee and valet attendants. Definently recommend this dealership over others in southern California and the inland empire. More

Professional and courteous The SA was friendly and very knowledgeable, he listened to all my concerns and then he explained what procedures would be done to address my concerns. The SA was friendly and very knowledgeable, he listened to all my concerns and then he explained what procedures would be done to address my concerns. More