Mercedes-Benz of Temecula

Poor service Purchased a wheel and tire protection plan and a dent warranty and it hasn’t even been a year I’ve had the contract. 1st I was told that they couldn’t Purchased a wheel and tire protection plan and a dent warranty and it hasn’t even been a year I’ve had the contract. 1st I was told that they couldn’t fix the wheel and that they will get back to me and it has been 2 weeks now that I haven’t heard back on anything. Called to find out a lost the dent and was told that they canceled my warranty and they sent me a refund without me knowing. So, no wheel repaired or replaced, no follow up, no dent removal because they cancelled my contract without me knowing, wasted time, mileages and has bringing my car here. I hope this gets attention and something is done. I’ve bought 2 cars already from you guys and wasn’t satisfied with the 1st and now this is the second. More

Purchased new 2020 C300 Cabriolet Our family loves this dealership. We were treated like family from the minute we walked through the door. Thank you for the exceptional service, we Our family loves this dealership. We were treated like family from the minute we walked through the door. Thank you for the exceptional service, we are customers for life. More

Like a Visit to a 5 Star Hotel Greeted at the car. Provided with a Service Associate. Sent home in a courtesy car. What can you complain about? Nothing! Where else might you go? No Greeted at the car. Provided with a Service Associate. Sent home in a courtesy car. What can you complain about? Nothing! Where else might you go? No where! More

Terrible Dealer's owner 9500 miles driven demo lease for S 560, year 2019 came with horrible experience. 1. Price I am Paying for another S 560,2019 brand Dealer's owner 9500 miles driven demo lease for S 560, year 2019 came with horrible experience. 1. Price I am Paying for another S 560,2019 brand new is exactly same as the one I leased from you What a rip. 2.It has 2 back doors' rattling noise and gave service department. They did not fix it. They said they can not find noises. It doe not happen all the time. That's why I gave the recording of the noise to Rami. I do not want go that far and leave my car a few days to fix. It has noises!!!!!!! 3.Lots of missed things were still not delivered yet. it has been more than 2 weeks. Basically everyone says "don't worry about it. We will take care of it" But no one works on it. I already sent 2 more recorded noises. The noise has to be fixed. It drives me crazy. More

We all have families to feed! This is the 3rd Mercedes Benz I have bought from this dealership, we have had our up's and Downs but I have to say that the service department goes ou This is the 3rd Mercedes Benz I have bought from this dealership, we have had our up's and Downs but I have to say that the service department goes out of its way to try and help me when things are tough or I'm unhappy with Certain issues. Elizabeth is a star , Lauren gave me a great deal on my 2019 sprinter. Although I did not get everything I wanted , we all have families to feed! More

Great first experience This was our first experience with any Mercedes dealership and it exceeded our expectations. Joe was very helpful as was the finance department in co This was our first experience with any Mercedes dealership and it exceeded our expectations. Joe was very helpful as was the finance department in completing the process in a pleasant and timely manner. More

Sales agen was very nice with a very good and positive attitude. He is very good at his job a very good asset for this place. attitude. He is very good at his job a very good asset for this place. More

Efficient and friendly Everything performed as promised. Darryl Wheeler is over qualified for his job. He knows everything about my MBS. Great conversation on schuttle Drive Everything performed as promised. Darryl Wheeler is over qualified for his job. He knows everything about my MBS. Great conversation on schuttle Drive. Reza was helpful with coordinating service and communication. More