Mercedes-Benz of Temecula
Temecula, CA
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Purchased new 2020 C300 Cabriolet Our family loves this dealership. We were treated like family from the minute we walked through the door. Thank you for the exceptional service, we Our family loves this dealership. We were treated like family from the minute we walked through the door. Thank you for the exceptional service, we are customers for life. More
Like a Visit to a 5 Star Hotel Greeted at the car. Provided with a Service Associate. Sent home in a courtesy car. What can you complain about? Nothing! Where else might you go? No Greeted at the car. Provided with a Service Associate. Sent home in a courtesy car. What can you complain about? Nothing! Where else might you go? No where! More
Terrible Dealer's owner 9500 miles driven demo lease for S 560, year 2019 came with horrible experience. 1. Price I am Paying for another S 560,2019 brand Dealer's owner 9500 miles driven demo lease for S 560, year 2019 came with horrible experience. 1. Price I am Paying for another S 560,2019 brand new is exactly same as the one I leased from you What a rip. 2.It has 2 back doors' rattling noise and gave service department. They did not fix it. They said they can not find noises. It doe not happen all the time. That's why I gave the recording of the noise to Rami. I do not want go that far and leave my car a few days to fix. It has noises!!!!!!! 3.Lots of missed things were still not delivered yet. it has been more than 2 weeks. Basically everyone says "don't worry about it. We will take care of it" But no one works on it. I already sent 2 more recorded noises. The noise has to be fixed. It drives me crazy. More
Efficient and friendly Everything performed as promised. Darryl Wheeler is over qualified for his job. He knows everything about my MBS. Great conversation on schuttle Drive Everything performed as promised. Darryl Wheeler is over qualified for his job. He knows everything about my MBS. Great conversation on schuttle Drive. Reza was helpful with coordinating service and communication. More
Second Benz in 3 years Outstanding dealership with professional employees who are the most cordial with a customer focused attitude. No sales pitch, no bait and switch, no Outstanding dealership with professional employees who are the most cordial with a customer focused attitude. No sales pitch, no bait and switch, no pressure. They provide the information you need to make a decision when purchasing a quality vehicle. Your trade in is given the best fair market value, an equally agreeable price and the rest of the deal is expeditiously settled within hours. My second new car from Temecula Mercedes Benz and I am sincerely satisfied with my purchase experience. Rami and Lee are straight forward with information, their technical expertise and opinions are exemplary. Both have a product loyalty that is expressed to you via vehicle demonstration and knowledge. Buying a car from Temecula Mercedes is all about the customer and they will focus on a model that satisfies a buyers demands. More
We all have families to feed! This is the 3rd Mercedes Benz I have bought from this dealership, we have had our up's and Downs but I have to say that the service department goes ou This is the 3rd Mercedes Benz I have bought from this dealership, we have had our up's and Downs but I have to say that the service department goes out of its way to try and help me when things are tough or I'm unhappy with Certain issues. Elizabeth is a star , Lauren gave me a great deal on my 2019 sprinter. Although I did not get everything I wanted , we all have families to feed! More
Great first experience This was our first experience with any Mercedes dealership and it exceeded our expectations. Joe was very helpful as was the finance department in co This was our first experience with any Mercedes dealership and it exceeded our expectations. Joe was very helpful as was the finance department in completing the process in a pleasant and timely manner. More
Good place to bring your vehicle for service. Great place to have your vehicle repaired. Nice people too.. Will definitely recommend this place for anyone who needs his or her vehicle get the ser Great place to have your vehicle repaired. Nice people too.. Will definitely recommend this place for anyone who needs his or her vehicle get the service they deserve. More
Awesome experience! Fast and efficient and super friendly advisor Whittany! I enjoyed the loaner car and the coupon I was able to use. Bravo!! Keep up the good work guys! The game room and free beverages are advisor Whittany! I enjoyed the loaner car and the coupon I was able to use. Bravo!! Keep up the good work guys! The game room and free beverages are a nice touch too. More