Mercedes-Benz of Temecula
Temecula, CA
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My second purchase at this dealership and both purchases were great. The customer service is exceptional. I was in and out in less than 2 hours with both purchases. My salesman Ian rocks! were great. The customer service is exceptional. I was in and out in less than 2 hours with both purchases. My salesman Ian rocks! More
On top of the dealership looking like a 5 star international hotel, I pulled up to the dealership with the intent of just looking around. What I can instantly say is I love how I didn’t get immedi international hotel, I pulled up to the dealership with the intent of just looking around. What I can instantly say is I love how I didn’t get immediately shark attacked by a bunch of reps. I actually approached Mr. Tarantino about a question I had about the car. Extremely courteous, catered to my every need, even the finance guy Mr. Molter was friggin hilarious. The sales manager Elon knows exactly what he’s talking about, doesn’t pressure you into anything, and even till post sale, the dealer Mr. Tarantino still answers my questions I have about the car in a timely, happily manner. 10/10 experience, and I love the crap out of my amg baby!!! More
I was looking for a good used low mileage BMW X5 35d and found several very nice prospects, but the only dealer that responded quickly and professionally was Mercedes Benz of Temecula. I submitted an online found several very nice prospects, but the only dealer that responded quickly and professionally was Mercedes Benz of Temecula. I submitted an online availability request from Autotrader.com and received a call from Internet Sales Manager Neil Sorenson within a few minutes. We discussed the vehicle which appeared to be exactly what I was looking for and scheduled an appointment to view and test drive the vehicle for the next evening. He told me that he would be in at 10:00am the next day, which was his day off, to show another vehicle to another customer. I decided to go the next morning for fear of losing what sounded like the perfect car. I was greeted by a very nice young lady, who contacted Neil who was standing in front of me within a minute. He showed me the vehicle which was exactly as he described and we struck a great deal with no hassles, contingent on my wife's approval later that evening. He was still at the dealership at 6:45 pm waiting for us and we drove it home within an hour. Neil had already prepared the paperwork with Wayne in finance who was also great to work with and it was honestly the easiest dealership car purchase I have had. I highly recommend MB of Temecula and Neil Sorenson and can honestly say that all of the used cars that I saw were absolutely beautiful and this dealer does not take shortcuts in preparing vehicles for market. My new "used" car is amazing and doesn't look like a six year old vehicle, it is truly a beautiful example of a pampered German luxury SUV. I assure you that you will be treated with respect and honesty by Neil and the rest of the great people at MB of Temecula. More
Liz Celiceo is the BEST, such a great service agent for this dealer, she made me feel like I was part of this awesome family! this dealer, she made me feel like I was part of this awesome family! More
Had an exceptional experience. James flood was easy to work with and had a great personality. He was enjoyable to do business with. Thank you work with and had a great personality. He was enjoyable to do business with. Thank you More
This Mercedez location was very user friendly. Genuinely sincere about everything that was said. I love my new GLA 250 SUV. It was an awesome experience sincere about everything that was said. I love my new GLA 250 SUV. It was an awesome experience More
Krystin and Lauren have answered everything question and gone above and beyond to make sure this buying experience was our all time best. Thank you. gone above and beyond to make sure this buying experience was our all time best. Thank you. More
Easy Peasy process. Great service. Purchased a car for my son. I was in a rush and James pushed the process through so I didnt have to sit around. son. I was in a rush and James pushed the process through so I didnt have to sit around. More
I received exceptional service from all the staff at Temecula MBZ. My Sales person James Flood was very thorough, kind and professional .He made my buying experience a day to remember. The General Mana Temecula MBZ. My Sales person James Flood was very thorough, kind and professional .He made my buying experience a day to remember. The General Manager Chris Lanza, and Amanda were genuinely nice and made sure I was satisfied with the deal that was presented. Javier in Finance was very efficient and had me out in no time. I am happy I chose this dealership. More
I had a problem with the new sprinter van at the service department. A three hour service became two weeks plus. I Talked to the general manager Chris and he did not even tried to solve the problem. Very department. A three hour service became two weeks plus. I Talked to the general manager Chris and he did not even tried to solve the problem. Very disappointed over all service. Don’t recommend Temecula Mercedes Vans . More