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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

January 20, 2020

Mercedes Benz of Temecula The number one dealership you can TRUST! Sam you are AMAZING! Coming into work on your day off to make sure I was taken care of I felt extra special. Sam & Alex, Thanks for t More

by charlesvannoy426
Recommend Dealer
Yes
Employees Worked With
Alex Aftahi, Samuel Lafoca
Jan 20, 2020 -

Mercedes-Benz of Temecula responded

Monique, It's fantastic to hear that Sam and Alex provided you with great customer service while assisting with your vehicle needs! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes Benz of Temecula! Best, Amir Alahwal Guest Relations Manager

January 20, 2020

I always receive the best service. Reeza always makes sure all our needs are taken care of in a timely manner. I left the bmw family because I didn’t not like their customer service . More

by BARTLIMAS
Recommend Dealer
Yes
Employees Worked With
Reza Nejad
Jan 20, 2020 -

Mercedes-Benz of Temecula responded

Hello, Thank you for sharing your review! It's a pleasure to know that Reza provided you with such excellent assistance. We hope to see you again! Best, Amir Alahwal Guest Relations Manager

January 17, 2020

I came to get maintenance and new tire which was damaged from hitting a pothole. I ended up having to pay for tire myself because I did not bring damaged tire with me. I was there 4 hours, never offered loa More

by ariley90
Recommend Dealer
No
Employees Worked With
Reza Nejad, Whittany Robinson
Feb 04, 2020 -

Mercedes-Benz of Temecula responded

Thank you for this feedback. Our goal is to make sure that everyone who visits the dealership leaves happy, and it's disappointing to hear that we missed the mark here. If it's possible to discuss your visit in more detail, I'd love the opportunity. If you'd like to reach out to the dealership directly, please ask for me, or if you'd prefer you can respond to this message with your contact information and the best time to reach you. Best, Amir Alahwal Guest Relations Manager

January 17, 2020

I saw too much emphasis on appearance and up front flash with much less follow through on facts & truth. It is ALL about the bottom line(outrageous prices) & no where else to take a MB sprinter. Good coff More

by Learn&remember
Recommend Dealer
No
Employees Worked With
Ken Roycroft- very helpful, and positive , Phill Carreon, Jose Hernandez
Feb 03, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the feedback. Even though we didn't live up to your expectations, we'll use this to improve. Our goal is to make sure that everyone who visits the dealership leaves happy, and we hope you will give Mercedes-Benz of Temecula another chance to show that we can do better. Amir Alahwal Guest Relations Manager

January 17, 2020

Sandra was a great service rep and went over and beyond in resolving an issue for me. This dealership is always spotless and the coffee bar is wonderful. More

by shelleyr2540
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
Jan 17, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Sandra and the team. Thanks for trusting Mercedes-Benz of Temecula with your service needs! Best, Amir Alahwal Guest Relations Manager

January 17, 2020

Sandra was wonderful!! She helped make the experience Sandra was wonderful!! She helped make the experience impeccable and we were very satisfied with our service experience. She kept us in the loop the More

by Yimpact99
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
Jan 17, 2020 -

Mercedes-Benz of Temecula responded

Thank you for choosing Mercedes-Benz of Temecula, your feedback and rating mean a lot to us. We're glad Sandra and the service team provided such a good experience, and we look forward to seeing you again soon! Best, Amir Alahwal Guest Relations Manager

January 16, 2020

Very professional staff, clean dealership on time services, easy people to talk to , they washed my car it was nice and clean and service advisor was very professional More

by ta1bmw
Recommend Dealer
Yes
Employees Worked With
Elizabeth Celiceo, Briana Avera
Jan 17, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the kind words. Our goal is to make sure that every visit is handled efficiently and professionally, and we're happy to hear that you were satisfied. Thank you for choosing Mercedes-Benz of Temecula, and don't hesitate to let us know if we can be of assistance in the future. Best, Amir Alahwal Guest Relations Manager

January 16, 2020

From the moment I pulled into the service drive, I was treated like royalty. The dealership was very clean and everyone was pleasant 😀 I will most definitely be back. More

by Mb250woman
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Jan 17, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the wonderful feedback. It's great to hear that Sam was able to take care of your service and leave you feeling so good about the experience. Be sure to let us know if we can help with anything else! Best, Amir Alahwal Guest Relations Manager

January 15, 2020

They were very friendly & worked with all my needs! Andre was awesome! I love my new Benz and I’m super happy with my purchase More

by Lara Alshalabi
Recommend Dealer
Yes
Employees Worked With
Robert Crabtree, Andre Serpoosh
Jan 15, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for the great review, Lara. It's good to hear that Robert and Andre were able to get you taken care of. Enjoy your new Benz and let us know if we can be of help in the future. Best, Amir Alahwal Guest Relations Manager

January 15, 2020

This was our first visit to this location but Reza was Simply the best! He has a kind and gentle demeanor. Well-informed, professional, and he did not waste my time. Greatly appreciated! More

by SIMPLYCAROLYN
Recommend Dealer
Yes
Employees Worked With
Reza Nejad
Jan 15, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the kind words, Carolyn! We think Reza is the best too, and we're happy to hear that he was able to get your service handled quickly and easily. Best, Amir Alahwal Guest Relations Manager

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