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Mercedes-Benz of Temecula
Temecula, CA
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,354 reviews
January 23, 2020
great job service tech did a great job. she seemed to care about the customer and ordered a Uber to take me home and pick me up. Service call went like clockw service tech did a great job. she seemed to care about the customer and ordered a Uber to take me home and pick me up. Service call went like clockwork More
by molliewells
Verified CustomerEmployees Worked With
Elizabeth Celiceo
January 23, 2020
Maintenace I have visited this service center on several occasions and have been pleased. Upon arriving for my 10:00 appointment, I waited approximately 20 minu I have visited this service center on several occasions and have been pleased. Upon arriving for my 10:00 appointment, I waited approximately 20 minutes before I was approached. Our salesman followed up with Reza since he had not acknowledged my presence. Besides the wait time, I texted Reza to inform him that I had a squeaky brake when backing out. He did not respond. Later I was texted informing me that I needed two tires and an alignment. There is less than 12,000 miles on the vehicle. I have owned several Mercedes and have never been informed of such repairs for the low amount of mileage. Reza said the car would be completed by 2:00. Not hearing from him, I texted and no reply so I headed over and was told that he was out to lunch and my car was ready. Not the best experience this time. More
by russsterling
Employees Worked With
Reza Nejad
January 22, 2020
Great service, Manny was eccxelent Great staff Manny was very good, very clean property, it was a pleasure to work with every one, on time with updates regarding the repairs of my car, Great staff Manny was very good, very clean property, it was a pleasure to work with every one, on time with updates regarding the repairs of my car, thanks More
by GUSL1
Employees Worked With
Manny Henshaw
January 22, 2020
Andre was great! Everyone I interacted with was polite and thorough. I would definitely recommend this dealership and Andre, no hesitations at all! Thank you. and thorough. I would definitely recommend this dealership and Andre, no hesitations at all! Thank you. More
by taste
Employees Worked With
Andre Serpoosh, Javier Suguimizu
January 22, 2020
Easy and Straight-Forward Andre was great. He made it easy and straight-forward. We were well looked after. We were also crunched for time, and Andre was able to get our car Andre was great. He made it easy and straight-forward. We were well looked after. We were also crunched for time, and Andre was able to get our car detailed and get our financing done in s quick-turn-around. We felt we got a fair deal on our purchase. Love my new GLC 300! More
by sponsorshipmarketinggroup
Employees Worked With
Andre Serpoosh
January 21, 2020
Jose, our service rep is exceptional, he makes the service experience quite trouble free and is very professional. He is definitely a great representative for your dealership service experience quite trouble free and is very professional. He is definitely a great representative for your dealership More
by Abereson
Employees Worked With
Jose Hernandez
January 21, 2020
Service process was quick, efficient and friendly! Loaner car process was quick and easy. Only issue was windshield washer compartment top was left open and fluid splashed all over engine compartment during car process was quick and easy. Only issue was windshield washer compartment top was left open and fluid splashed all over engine compartment during drive home. More
by JFLOHR0
Employees Worked With
Elizabeth Celiceo
January 20, 2020
The staff at Mercedez Benz of Temecula always go out of their way to make sure we are well taken care of. Thank you very much for the exceptional service. their way to make sure we are well taken care of. Thank you very much for the exceptional service. More
by Jonathan
Employees Worked With
Omar Sahar, Jose Hernandez
January 20, 2020
Sorry for the low rating, but I drove an hour to get to your dealership, leaving six children at home, then was told they’d run out of replacement airbags. Waste of time and fuel. your dealership, leaving six children at home, then was told they’d run out of replacement airbags. Waste of time and fuel. More
by DAVEJ10
Employees Worked With
Elizabeth Celiceo
January 20, 2020
All was fine with car. Trying to get a courtesy ride to mall was not the best. Ride from mall was fine, but shuttle stunk like motor oil or car grease. mall was not the best. Ride from mall was fine, but shuttle stunk like motor oil or car grease. More
by rorydavis254
Employees Worked With
Jose Hernandez
