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Mercedes-Benz of Temecula
Temecula, CA
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 31, 2020
I was taken care of by Lauren and Devin. Both did a wonderful job putting effort into what I felt was most important. Didn't push where I didn't want to be pushed and if something that I asked for was wonderful job putting effort into what I felt was most important. Didn't push where I didn't want to be pushed and if something that I asked for wasn't available, Lauren provided a better alternative. Thanks, Lauren! I felt very comfortable at the dealership. More
by 42ndfloor.jc
Verified CustomerEmployees Worked With
Lauren Rose, Devon Tarantino
January 31, 2020
first service This was our first service. they did a great job getting us a loaned car and the car was done before the time they said it would be ready. This is wha This was our first service. they did a great job getting us a loaned car and the car was done before the time they said it would be ready. This is what good service is all about. Thanks More
by hughcole951
Employees Worked With
Manny Henshaw
January 31, 2020
Had the opportunity to deal with Kyu, salesman at the Temecula location. As well as Elizabeth in service. Both were professional and very helpful with everything I needed. Would recommend this Mercedes-B Temecula location. As well as Elizabeth in service. Both were professional and very helpful with everything I needed. Would recommend this Mercedes-Benz! More
by itzonly10k
Employees Worked With
Ari Abdolhosseini, Kyu Yoo, Elizabeth Celiceo
January 31, 2020
Jose Hernandez is a pleasure to work with. As usual Mercedes got me in and out and was very timely and efficient. I appreciate your customer service Mercedes got me in and out and was very timely and efficient. I appreciate your customer service More
by Lunarosa
Employees Worked With
Jose Hernandez
January 31, 2020
My New GLE 580 My sales representative Bob Crabtree was outstanding from the ordering process through to the delivery of my new GLE 580 and post-delivery training on My sales representative Bob Crabtree was outstanding from the ordering process through to the delivery of my new GLE 580 and post-delivery training on the many electronic controls and features. After I ordered the vehicle, Bob gave me routine updates on its build schedule and approximate delivery date. The other folks involved - Gary, Huck and Wayne - were all very friendly and helpful and together with Bob they made everything as seamless as possible. More
by hcollinslaw
Employees Worked With
Robert Crabtree, Gary Casey, Huck Mashfe, Wayne Molter
January 29, 2020
Unprofessional and Bad Service When I picked up my new Sprinter Van, one part was missing. When I went in for the service to put in the missing part, I had to wait over 30 minutes When I picked up my new Sprinter Van, one part was missing. When I went in for the service to put in the missing part, I had to wait over 30 minutes to talk to the service adviser. When I got to the dealer, I noticed the paint was so faded and peeled off on the cover for mirror. The service adviser won't replace this part for me, keep on telling me they will detail it and see what happens, and the part they suppose to install, was the wrong part. Two hours at the dealer, nothing got done. One of the worst experience in the last 40 years of at a dealership. More
by macroinc
Employees Worked With
Omar Sahar, Reza Nejad
January 29, 2020
My sales person Kyu was amazing! My car was everything and more than what I expected. Way better price than other Mercedes dealer. Highly recommend and more than what I expected. Way better price than other Mercedes dealer. Highly recommend More
by rjkelley101
Employees Worked With
Zach Westbrook, Cesar Falcon, Jacqueline Nasser , Ari Abdolhosseini, Wayne Molter, Kyu Yoo
January 29, 2020
Excellent service! Jose Hernandez was approachable and very helpful. He took good care of all the things that needed to be done on my Mercedes. very helpful. He took good care of all the things that needed to be done on my Mercedes. More
by VIDALITZ
Employees Worked With
Jose Hernandez
January 29, 2020
Tell me while there is time to get the work done I came in for a 70K mile service, I provided a history of what had been done. When I picked up the car the rep gave me a recommendation to change the I came in for a 70K mile service, I provided a history of what had been done. When I picked up the car the rep gave me a recommendation to change the spark plugs. Why wasn't that recommended while the car was being worked on. That shouldn't take very long. Bottom line is, I ordered the plugs and will just put them in myself. More
by CONTRAX35
Employees Worked With
Jose Hernandez
January 29, 2020
Sam is an awesome advisor. I will continue to service my car there because of him! He provides exceptional customer service and follow up! Happy with my experience! car there because of him! He provides exceptional customer service and follow up! Happy with my experience! More
by MINATAPIA26
Employees Worked With
Samuel Lafoca
