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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

February 04, 2020

Great service I have always been looked after from this dealership, this is my 3rd vehicle from there, staff are always polite and helpful the facility is always sp More

by RAY.EVANS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Feb 04, 2020 -

Mercedes-Benz of Temecula responded

Hi Ray, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Temecula, we look forward to having you as one of our valued customers for many more years to come! Best, Amir Alahwal Guest Relations Manager

February 02, 2020

Aaron and Jackie the manager got me an amazing deal! Definitely recommend coming here if you’re planning on buying a Mercedes or pre owned vehicles there! More

by eyleenmonje
Recommend Dealer
Yes
Employees Worked With
Aaron Fickle, Jacqueline Nasser
Feb 02, 2020 -

Mercedes-Benz of Temecula responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that our Aaron and Jackie were able to assist you with choosing the perfect Mercedes and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Best, Amir Alahwal Guest Relations Manager

February 01, 2020

It was exceptional As always with MB, It is like checking into a 5 star hotel or arriving at a Michelin star restaurant. All of my expectations were met or exceeded. 👍 More

by beans86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The gentlemen at the loaner car desk and the “valets” that took and returned my car. , Samuel Lafoca, Ian Pinney
Feb 02, 2020 -

Mercedes-Benz of Temecula responded

Wow! Thank you so much for this great 5-star review. Thanks for choosing Mercedes Benz of Temecula and helping to share the word about us. We’re here for you anytime! Best, Amir Alahwal Guest Relations Manager

February 01, 2020

Welcome to the Family This was only a positive experience. Everyone was helpful, professional, knowledgeable and friendly. The process of purchasing a beautiful care was More

by annmla17
Recommend Dealer
Yes
Employees Worked With
Lee Kenniston, Samuel Lafoca, Jacqueline Nasser , Ari Abdolhosseini, Patrick Dimon
Feb 02, 2020 -

Mercedes-Benz of Temecula responded

Thank you for sharing your experience with us! We're happy to hear Lee was able to take great care of you and listen to all of your needs. We truly appreciate your feedback! Best, Amir Alahwal Guest Relations Manager

February 01, 2020

The purchasing experience with André was outstanding. Even after the sale, as I was getting used to my new car, he was accessible by text and always had a friendly, professional and informative response. More

by JB
Recommend Dealer
Yes
Employees Worked With
Andre Serpoosh, Elizabeth Celiceo
Feb 02, 2020 -

Mercedes-Benz of Temecula responded

JB, Thank you for the kind words for our sales and service department! We look forward to sharing your compliments with Andre and don't hesitate to let us know if we can be of further assistance. Best, Amir Alahwal Guest Relations Manager

February 01, 2020

over and above insurance claims handling Sam Lafoca handled my State Farm Insurance claim for the windshield on my S 550 extremely professionally. He also obtained the additional Parts & labo More

by bhub1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Feb 02, 2020 -

Mercedes-Benz of Temecula responded

Thank you for letting us know what a great job Sam did answering your questions and assisting you with your insurance claim! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Best, Amir Alahwal Guest Relations Manager

January 31, 2020

Amazing Experience! The people at MB of Temecula were amazing in addressing our concerns. We feel like family thanks to that experience. We will continue to do business w More

by rochellewaters97
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sahar, Wayne Molter, Kyu Yoo
Jan 31, 2020 -

Mercedes-Benz of Temecula responded

Hi Rochelle, Thank you for taking the time to leave us the review! We take pride in making all our customers feel at home and like family in our dealership. We are so glad we were able to do that for you. We hope to see you again soon! Amir Alahwal Guest Relations Manager

January 31, 2020

Jordan was helpful and patient with me through the process. He was able to get me into the right car at my comfort pace of the process. More

by chrisleideritz
Recommend Dealer
Yes
Employees Worked With
Jordan Furlow
Jan 31, 2020 -

Mercedes-Benz of Temecula responded

Hi, we are so glad that your Jordan was able to make your car buying experience enjoyable! Thank you for choosing Mercedes-Benz of Temecula and we hope to see you again. Amir Alahwal Guest Relations Manager

January 31, 2020

Smile turned to Frown All the employees that I've dealt with at this dealership were amazing' however, Elizabeth C. Sales Advisor that I last dealt with was horrible. More

by sl550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Omar Sahar, Ian Pinney, Jordan Furlow , Elizabeth Celiceo
January 31, 2020

Love the ownership, amazing individual very down to earth, everyone in the organization was very professional and friendly....wish them all the best...I know my family will do more business with this g More

by massih.tayebi
Recommend Dealer
Yes
Employees Worked With
Omar Sahar, Robert Crabtree, Andre Serpoosh, Amir Alahwal, Ari Abdolhosseini
Jan 31, 2020 -

Mercedes-Benz of Temecula responded

Hello, thank you for the 5-star review! We appreciate your loyalty and welcome you to the Mercedes-Benz of Temecula family! Please don't hesitate to reach out if we can assist you in any way. Amir Alahwal Guest Relations Manager

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