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Mercedes-Benz of Temecula
Temecula, CA
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 27, 2021
Neil was Wonderful! He treated me fairly , was honest and very knowledgeable . He showed me a beautiful car and I’m very happy with my experience and purchase. Will definitely buy from Neil again 👍 very knowledgeable . He showed me a beautiful car and I’m very happy with my experience and purchase. Will definitely buy from Neil again 👍 More
by Lunarosa
Employees Worked With
Robert Crabtree, Neil Sorenson
March 25, 2021
I have purchased over 10 Mercedes in my lifetime all at Walter's in Riverside. This year due to the fantastic service and follow through I purchased my new GLE from Temecula. Great job, I'm a happy cust Walter's in Riverside. This year due to the fantastic service and follow through I purchased my new GLE from Temecula. Great job, I'm a happy customer. More
by bealcsu
Employees Worked With
Wayne Molter, Uttam Oli
March 21, 2021
Jacqueline Nasser is very friendly, professional and pleasant lady A pleasure working with her, Neil and Wayne She even offered a ride thru the parking lot in a golf car pleasant lady A pleasure working with her, Neil and Wayne She even offered a ride thru the parking lot in a golf car More
by tonye
Employees Worked With
Jacqueline Nasser , Neil Sorenson, Uttam Oli
March 20, 2021
Neil was an absolute pleasure to work with. He was knowledgeable and made sure to hear me out. I’m now looking for another car and would be happy to work with him again. Would highly recommend him a knowledgeable and made sure to hear me out. I’m now looking for another car and would be happy to work with him again. Would highly recommend him and the MB Temecula dealership. Would happily drive from Pasadena back to Temecula for my next purchase. More
by Hwang.dave
Employees Worked With
Neil Sorenson, Paul Kraft
March 20, 2021
It was a great pleasure to deal with Neil.His level of It was a great pleasure to deal with Neil. His level of professionalism, caring for his clients and transparency surpasses all expectations. Great jo It was a great pleasure to deal with Neil. His level of professionalism, caring for his clients and transparency surpasses all expectations. Great job Neil More
by REscoto
Employees Worked With
Wayne Molter, Neil Sorenson
March 09, 2021
Outstanding Service by Devon Tarantino he’s always a class act when I visit the showroom THE BEST, my wife and I consider him like family. Also Ms.Nasser she a sweetheart answered all my questions and m class act when I visit the showroom THE BEST, my wife and I consider him like family. Also Ms.Nasser she a sweetheart answered all my questions and made me feel very comfortable with purchasing my new vehicle. 👍🏾👍🏾👍🏾 More
by jshelby33
Employees Worked With
Devon Tarantino, Jacqueline Nasser , Wayne Molter
March 01, 2021
On February 27, 2021, I visited Mercedes Benz of Temecula with intent to purchase a 2020 BMW X5 (initially advertised at price $57,888 and upon my inquiry submission the price was increased to $58,888). Whe with intent to purchase a 2020 BMW X5 (initially advertised at price $57,888 and upon my inquiry submission the price was increased to $58,888). When I visited the dealership on February 27th, I was assisted by Frank Aftahi who apparently passed my contact info to Alex Aftahi who took over on February 28th the process of purchasing of my next vehicle. At a point during the process I was unsure who I am working with since multiple people from the dealership were texting me with conflicting and confusing info about the vehicle. During my interaction (by phone and by text), Alex Aftahi demonstrated zero credibility. He changed the price of the vehicle 3 times in one hour (from $57,500 to $59,888). In my view, the dealership utilizes a ‘’fishing’’ strategy by advertising attractive prices and upon commitment by prospective buyer increases the price few thousand dollars. This may explain the fact that the dealership was unwilling to provide me with a written buyer’s order with price breakdown. They demanded me to personally visit the dealership which is in contrary with the COVID 19 remote purchase options that the dealership offers on its website. I felt completely insulted as a prospective customer. This has been a very unpleasant experience and a total waste of my time. I am really interested to know how the dealership management tolerates such a poor business conduct and unethical practices. I would not recommend this dealership to no one! Sincerely, V More
by Vincent
Employees Worked With
Alex Aftahi, Robert Crabtree, Alex Aftahi, Frank Aftahi
February 26, 2021
Andre really made our experience enjoyable which is usually not the case with other dealerships. We are happy with our purchases and if everything works out plan on being customers for years to come. T usually not the case with other dealerships. We are happy with our purchases and if everything works out plan on being customers for years to come. Thank you. More
by adwms30
Employees Worked With
Andre Serpoosh, Wayne Molter, James Flood
February 26, 2021
Excellent service, nice people and best prices in Southern California. Thanks general manager Christ for making the deal for me. We love the car. We love Mercedes Benz GLE 350. Southern California. Thanks general manager Christ for making the deal for me. We love the car. We love Mercedes Benz GLE 350. More
by DANY KHIN
Employees Worked With
Mark Hansen, Rick Akigbe
