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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

February 07, 2020

Dealership is perfect. Always fast service and great customer service. I am not happy with my first Mercedes car. Not high quality. Things are falling apart that shouldn’t at 70,000 miles. My Jag I More

by SHELLY.LABEDA
Recommend Dealer
Yes
Employees Worked With
Manny Great!!!
Feb 08, 2020 -

Mercedes-Benz of Temecula responded

Thank you, SHELLY. It was been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Though you are disappointed in your car, we do thank you for choosing Mercedes-Benz of Temecula, we hope to see you again. Best, Amir Alahwal Guest Relations Manager

February 06, 2020

As always, service was efficient and effortless. Manny continues to be a leader in your organization. Very attentive and kept me informed on status of service. More

by Jabea
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw
Feb 06, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best, Amir Alahwal Guest Relations Manager

February 06, 2020

The Service Department Rocks! Between Sams warm greeting and Ron having the loaner car warmed and ready, I’m satisfied and will continue to tell anyone who’s looking for a Mercedes to come visit Mercedes-Be More

by BMARSH1
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca, Ron Alsobrooks
Feb 06, 2020 -

Mercedes-Benz of Temecula responded

Thank you, it has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that Sam and Ron took such good care of you. Thank you again for choosing Mercedes-Benz of Temecula, we look forward to having you as one of our valued customers for many more years to come! Best, Amir Alahwal Guest Relations Manager

February 06, 2020

Outstanding customer service from my service advisor Sam Lafoca. Always go above and beyond his scope of duties. Not only that he knows what my vehicle requirements to maintain in top condition but also he More

by GLLANES143
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Feb 06, 2020 -

Mercedes-Benz of Temecula responded

Thank you! We appreciate your business and are thrilled to hear that Sam provided you with such an outstanding service experience. Thank you for choosing Mercedes-Benz of Temecula! Best, Amir Alahwal Guest Relations Manager

February 06, 2020

Service was good and Sandra always friendly and welcoming. Only complaint is I left my car and took shuttle home. There was a set time to pick me up. Needless to say after waiting and placing tw More

by PCOOPER572
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
Feb 06, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for taking the time to leave us this feedback! We're glad to hear that Sandra took good care of you and apologize for the late pick-up. We will try to do better next time! Best, Amir Alahwal Guest Relations Manager

February 06, 2020

Words can’t describe how happy am and how wonderful my experience was at Temecula Mercedes Benz. Thank for providing my husband and I outstanding customer service. More

by drspecl
Recommend Dealer
Yes
Employees Worked With
Jacqueline Nasser , Wayne Molter, Jordan Furlow
Feb 07, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy your new vehicle! Best, Amir Alahwal Guest Relations Manager

February 06, 2020

They seem to care about the customers My wife is happy They seem to care about the customers My wife is happy with the service, prices are too high , that’s what you get with a Mercedes More

by RITA132010
Recommend Dealer
Yes
Employees Worked With
Reza Nejad
Feb 07, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your review! We are happy to read about your recent service appointment at our dealership and that it was completed quickly and thoroughly. Thank you for your business and we hope to see you again soon! Best, Amir Alahwal Guest Relations Manager

February 06, 2020

Great service, everything completed as promisedWill Great service, everything completed as promised Will definitely come back for future needs Thank you for everything Have a great day Thanks again More

by Vdanilin1967
Recommend Dealer
Yes
Employees Worked With
Elizabeth Celiceo
Feb 07, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Temecula!

February 05, 2020

Very helpful and great service. I was very happy. Sandra called me and also texted me for service details and let me know how much cost . More

by MASAEPARKER
Recommend Dealer
Yes
Employees Worked With
Sandra Rabie
Feb 05, 2020 -

Mercedes-Benz of Temecula responded

Hello, thank you for choosing Mercedes Benz of Temecula! We are so pleased to hear Sandra kept you updated throughout the process and was able to make your service experience enjoyable. We look forward to seeing you again next time! Best, Amir Alahwal Guest Relations Manager

February 04, 2020

Great experience. All issues I had with the car were addressed, the price was fair, and the dealership is very nice. Our salesperson was Omar Sahar and he was great to work with. More

by shawn_david75
Recommend Dealer
Yes
Employees Worked With
Omar Sahar, Elizabeth Celiceo
Feb 04, 2020 -

Mercedes-Benz of Temecula responded

Thank you, Shawn! It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that Omar met your expectations. Thank you again for choosing Mercedes-Benz of Temecula. We look forward to having you as one of our valued customers for many more years to come!

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