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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

February 12, 2020

Outstanding Team Andre and the team made my car buying experience easy and rewarding! Even though I wasn't planning on buying a car that day they made me an offer I c More

by hess4469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lanza, Elan Yakovee, Andre Serpoosh
Feb 12, 2020 -

Mercedes-Benz of Temecula responded

Thank you for letting us know what a great job Andre and the team did answering your questions and matching you up with a new E450. We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Best, Amir Alahwal Guest Relations Manager

February 10, 2020

Kind and knowledgeable. Service department was cool.. Sales agent Ian was cool. The shuttle was full, they had an uber come get me. That was a classy deed. More

by reggie leon
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw, Ian Pinney
Feb 10, 2020 -

Mercedes-Benz of Temecula responded

Hi Reggie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best, Amir Alahwal Guest Relations Manager

February 09, 2020

Hello Mercedes Benz of Temecula,Your service is amazing Hello Mercedes Benz of Temecula, Your service is amazing as your business makes me feel like I am a part of the team. Your business provides me with More

by ansgallina
Recommend Dealer
Yes
Employees Worked With
Alex Aftahi, Gary Casey, Huck Mashfe, Andre Serpoosh, Zach Westbrook, Gene Russell, Jacqueline Nasser , Elizabeth Celiceo, Ron Alsobrooks, Isabelle Barth
Feb 09, 2020 -

Mercedes-Benz of Temecula responded

Thank you, Ansgallina, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that our service department experience met your expectations. Thank you again for choosing Mercedes-Benz of Temecula, we look forward to having you as one of our valued customers for many more years to come! Best, Amir Alahwal Guest Relations Manager

February 09, 2020

Lack of Follow-up I contacted this dealership December 2019 to get more information on purchasing a Sprinter Van. I received good response at first and the Sales Repre More

by Nick
Recommend Dealer
No
Employees Worked With
Nolan Lopshire
Feb 11, 2020 -

Mercedes-Benz of Temecula responded

Nick, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully, we can get to the bottom of this. Best, Amir Alahwal Guest Relations Manager

February 08, 2020

Joe ad Jackie were awesome !!! I think it was a record on how fast the service was in making it happen :) They made me feel important More

by DEBBIELAPIO
Recommend Dealer
Yes
Employees Worked With
Jacqueline Nasser , Javier Suguimizu, Joe O'Brien
Feb 08, 2020 -

Mercedes-Benz of Temecula responded

Hi DEBBIE, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Temecula. Please don't hesitate to reach out if you need anything else. Best, Amir Alahwal Guest Relations Manager

February 07, 2020

Reza is Awesome. Completely took care of me and my car, provided me first class service from start to stop and why I am a Mercedes owner for life.....Matt S. More

by matt
Recommend Dealer
Yes
Employees Worked With
Reza Nejad
Feb 07, 2020 -

Mercedes-Benz of Temecula responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Temecula. Best, Amir Alahwal Guest Relations Manager

February 07, 2020

Great Service Always professional and courteous in every way. The hand-off of the car, the description of the service, the follow up, and the pick-up at the comple More

by Kristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Celiceo
Feb 07, 2020 -

Mercedes-Benz of Temecula responded

Hi Kristin, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Temecula. Please don't hesitate to reach out if you need anything else. Best, Amir Alahwal Guest Relations Manager

February 07, 2020

Jose Hernandez gave an excellent job, very kind and answered all my questions. I didn't say 5 stars because Patrick at the front desk was a little bit rude More

by OSCARURRUTIA83
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez , Patrick Dimon
Feb 08, 2020 -

Mercedes-Benz of Temecula responded

Hi Oscar, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best, Amir Alahwal Guest Relations Manager

February 07, 2020

Always so kind and quick. I thank Reza for his wisdom on the necessities only of our Car. I also thank Ron in his assistance of our free loaner needed every time. More

by castellonclan
Recommend Dealer
Yes
Employees Worked With
Reza Nejad, Ron Alsobrooks
Feb 08, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your great review- It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Temecula, we look forward to having you as one of our valued customers for many more years to come! Best, Amir Alahwal Guest Relations Manager

February 07, 2020

Beautiful facility but even better service. Thank you to Aaron, Jaqueline, & all of Mercedes-Benz of Temecula for our new suv & for making us feel like family. More

by onstott.jessica
Recommend Dealer
Yes
Employees Worked With
Aaron Fickle, Jacqueline Nasser
Feb 08, 2020 -

Mercedes-Benz of Temecula responded

Hi Jessica, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy your new car! Best, Amir Alahwal Guest Relations Manager

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