Mercedes-Benz of Temecula

Provided timely updates and personalized service. The shuttle service and uber was very convenient. The staff are very friendly and greeted everyone with a smile. shuttle service and uber was very convenient. The staff are very friendly and greeted everyone with a smile. More

Excellant deal and service Great experience from the ombiance of the dealership to my very knawledgable salesman, Mark Hansen.Mark is a real pro. Loved the personal service. Ma Great experience from the ombiance of the dealership to my very knawledgable salesman, Mark Hansen.Mark is a real pro. Loved the personal service. Mark had everything taken care of. More

Always have a great experience always professional. The service is fast. The courtesy van drive is so nice and polite always on time very professional service is fast. The courtesy van drive is so nice and polite always on time very professional More

This dealership provides outstanding service from the time you pull up and greeted in the driveway To the point where you meet with your service coordinator It is a pleasure to come to this dealership time you pull up and greeted in the driveway To the point where you meet with your service coordinator It is a pleasure to come to this dealership You are truly like family there. More

Many was my service coordinator He provided outstanding service I would recommend this service department as one of the top places to Come to for your auto service service I would recommend this service department as one of the top places to Come to for your auto service More

What a wonderful experience I had on 2/27/20 shopping for my new C300 with my uncle. Thank you Devan, Ms. Jacqueline, and Elan very much for your help in making the process a pleasurable experience. my new C300 with my uncle. Thank you Devan, Ms. Jacqueline, and Elan very much for your help in making the process a pleasurable experience. More

Great sales/ service from Q, Jacqueline, and Wayne making it easy to buy. They identified our interests, budget and found the right car for us. We’re very pleased. making it easy to buy. They identified our interests, budget and found the right car for us. We’re very pleased. More

I was impress with Sandra Rabie, after I got back my E350 there were some issues about the attention to details. of my vehicle. I explain the issue and she took action to correct it . This is the type of se there were some issues about the attention to details. of my vehicle. I explain the issue and she took action to correct it . This is the type of service I look forward to and will not hesitate bring my vehicle vehicle back to your dealership Outstanding!!! More

Just our of warranty - service Was assigned a service provider named Reza. Checked the car in asked to check my brakes and a couple of other things... was told that I was close to Was assigned a service provider named Reza. Checked the car in asked to check my brakes and a couple of other things... was told that I was close to needing spark plugs and 50K service. Asked him to put that on also. Thinking I would get an estimated for everything at once. I never received 1 call from him, but instead was texted an estimate/bill totaling over $4,000. !! Apparently, there is also a charge of $182.00 to even diagnose anything. After receiving the estimate, i called an import mechanic and reviewed the items and prices with him.... when he stopped laughing he said to only get the auxiliary battery replaced and bring the car to him. So I immediately called and told them to only replace the auxiliary battery. Never a call or notice, when I get there I was told that I also owed for the service and spark plugs.... bringing the bill to over 1100.00. Somewhere in the paperwork Reza marked the box that I agree to up to $1350.00 in repairs..... NEVER AGAIN !! Very poor communication and tactics. More

Great sales and service department, had a great experience purchasing my new E450, they also do a good job whenever I bring my car in for service or a car wash. experience purchasing my new E450, they also do a good job whenever I bring my car in for service or a car wash. More