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Mercedes-Benz of Temecula
Temecula, CA
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,354 reviews
April 16, 2020
Excellent Customer Service I've been actively looking to a C63S AMG and had driven up north MG Laguna from San Diego and bottom line couldn't come to an agreement on sale terms. I've been actively looking to a C63S AMG and had driven up north MG Laguna from San Diego and bottom line couldn't come to an agreement on sale terms. I was contact by MB Temecula who said they would work with me to create a deal that works for both sides. I made the trip to MB Temecula and came to a deal we both agreed upon and my new C63s AMG convertible was delivered to me the same day! Looking for my next purchase again with MB Temecula. More
by Mario C.
Verified CustomerEmployees Worked With
Alex Aftahi, Huck Mashfe
April 15, 2020
MB Temecula Service Dept went above and beyond. I have a 2016 CLA250 that was just out of warranty by time not miles and the Service Manager Phil and my advisor Jose worked with MB customer and took care of 2016 CLA250 that was just out of warranty by time not miles and the Service Manager Phil and my advisor Jose worked with MB customer and took care of my covering it under warranty which would have cost me a lot out of pocket otherwise. I really appreciate their help. More
by pmeddoc
Employees Worked With
Phill Carreon, Jose Hernandez
April 13, 2020
Excellent service here! They went the extra mile to get me a good deal! They actually care about their customers, unlike most dealerships! I’m bringing everyone I know here! me a good deal! They actually care about their customers, unlike most dealerships! I’m bringing everyone I know here! More
by jasj.eups
Employees Worked With
Jordan Furlow
April 12, 2020
A+ Service Service made easy and comfortable. Reza was very attentive and answered all questions that were asked. I took the option of waiting for my vehicle an Service made easy and comfortable. Reza was very attentive and answered all questions that were asked. I took the option of waiting for my vehicle and I appreciated that Reza would come by and check if I needed anything during my wait. Great Service. More
by JORGE_RAMIREZJR
Employees Worked With
Reza Nejad
April 10, 2020
The "Best" Ever After having a miserable experience with another Mercedes dealer, we swore we would not get another one! Well Mercedes-Benz of Temecula changed our m After having a miserable experience with another Mercedes dealer, we swore we would not get another one! Well Mercedes-Benz of Temecula changed our mind. We made an appointment to drop our lease off and leave period. After arriving we were greeted by Rami who welcomed us and took us to his sales manager Jackie. Both Jackie and Rami were amazing, they listened to our concerns from our prior experience and convinced us that this one would be different. They were right, we left there with the satisfaction of knowing we received the best Customer Service ever!! The establishment was very clean, the willingness to satisfy was impeccable... We definitely will be returning... Thank you so much Mercedes-Benz of Temecula.... From the moment we entered the dealership through the moment we drove away with our new Mercedes. It was the BEST experience we have ever had!! More
by Paulonbrook
Employees Worked With
Chris Lanza, Rami Jaouhari, Jacqueline Nasser , Wayne Molter
April 09, 2020
We live 90 minutes away from the dealership. After working with the internet department we decided to come in and look for my first Mercedes-Benz. Alex Aftahi helped me find my dream car. Thank you, working with the internet department we decided to come in and look for my first Mercedes-Benz. Alex Aftahi helped me find my dream car. Thank you, More
by Sarah SD
Employees Worked With
Alex Aftahi
April 09, 2020
Hospitable & Helpful. Manny Henshaw assisted to the point. Phil was very responsive. Hannah followed through with the service appointment. Great teamwork and customer oriented approach. point. Phil was very responsive. Hannah followed through with the service appointment. Great teamwork and customer oriented approach. More
by UCSANDIEGOTRITON
Employees Worked With
Manny Henshaw, Phill Carreon, Hannah Chavez
April 08, 2020
Manny was fantastic! His professionalism was superb. Thank you Nolan for the referral. Thank you Patrick for the loaner. Excellent customer service even though I didn’t purchase from them. I will now! Thank you Nolan for the referral. Thank you Patrick for the loaner. Excellent customer service even though I didn’t purchase from them. I will now! Thank you! More
by AMSHOVER
Employees Worked With
Manny Henshaw, Nolan Lopshire , Patrick Dimon
April 08, 2020
The home pick up and delivery was excellent! Service department is top notch. Will keep coming back for service and to purchase my next Mercedes. department is top notch. Will keep coming back for service and to purchase my next Mercedes. More
by Kurt
Employees Worked With
Manny Henshaw, Phill Carreon, Reza Nejad, Jose Hernandez
April 08, 2020
I have had nothing but great experiences at this location through all the 4 cars I have bought to date and serviced at the Temecula Mercedes location. through all the 4 cars I have bought to date and serviced at the Temecula Mercedes location. More
by Francis1980
Employees Worked With
Omar Sahar, Alex Aftahi, Manny Henshaw, Megan Sanchez
