Mercedes-Benz of Temecula
Temecula, CA
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The dealership aWas very clean and had a very inviting The dealership a Was very clean and had a very inviting atmosphere. The people that worked there were also very warm and helpful and ready to serve. The dealership a Was very clean and had a very inviting atmosphere. The people that worked there were also very warm and helpful and ready to serve. More
Devon my sales representative at Fletcher Jones of Temecula was very attentive to my needs. Great follow up. I picked a vehicle and was presented with a full walkthrough to familiarize me with all the Temecula was very attentive to my needs. Great follow up. I picked a vehicle and was presented with a full walkthrough to familiarize me with all the bells and whistles. The E class is so advanced it's hard to cover everything. I want to thank Devon and the dealership for a seamless experience. More
Dealer Service Sucks Bought car here and was "very pressured" into getting something that I wasn't a 100% sure about. Had car towed here due to a flat in which was later t Bought car here and was "very pressured" into getting something that I wasn't a 100% sure about. Had car towed here due to a flat in which was later told that they do not fix these types of tires and that a new one was like $200, when my car was like only a couple months old. I later picked up my car and took it elsewhere, where they fixed my tire for free. I also had taken my car for them to check something in which I had an appointment but their service staff proceeded to ignore me even though I was at the front of the service line as they helped 2 other people that came after me which I guess was because they had much "higher end" and expensive MB models in which they gave them precedents. Just over all their service is not good and you are better off going to another dealer if you can. More
Ian is a man of his word a no pressure sales person. Very personal and friendly. Had interaction before at the dealership only purchased through Ian. I would purchased again though Ian when time comes. personal and friendly. Had interaction before at the dealership only purchased through Ian. I would purchased again though Ian when time comes. More
Manny my service guy and Kyu my sales guy once again jumped in and took care of business they both did a great job and I appreciate their help jumped in and took care of business they both did a great job and I appreciate their help More
Love them because of their professionalism & their ability to make me, the customer, feel valued. I like the personalized service, the coffee bar & TV. TY MB of Temecula! ability to make me, the customer, feel valued. I like the personalized service, the coffee bar & TV. TY MB of Temecula! More
Went in to get my oil changed only. My service B light Went in to get my oil changed only. My service B light Is on but it’s wasn’t turned off by service. I will have to go back and take of care of that Went in to get my oil changed only. My service B light Is on but it’s wasn’t turned off by service. I will have to go back and take of care of that service later. They didn’t offer any discounts. (Couldn’t afford out of work due to Covid-19) It’s just kinda scary driving with that on. Other than that everything went well. More
Excellent service including pick and delivery of my car. They even washed it and checked all computer issues. I have been going there since they opened and I am on my 3 rd New car They even washed it and checked all computer issues. I have been going there since they opened and I am on my 3 rd New car More
Did It All Over the Phone This was the easiest deal we've ever done and we feel we got a very good price. We settled on a price over the phone, and then drove up to do the pap This was the easiest deal we've ever done and we feel we got a very good price. We settled on a price over the phone, and then drove up to do the paperwork. It took a while, but the car was ready and beautifully detailed. I would definitely recommend the dealer ship to my friends. More