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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

April 27, 2020

The dealership aWas very clean and had a very inviting The dealership a Was very clean and had a very inviting atmosphere. The people that worked there were also very warm and helpful and ready to serve. More

by azandy25
Recommend Dealer
Yes
Employees Worked With
Omar Sahar, Javier Suguimizu
Apr 27, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

April 25, 2020

Devon my sales representative at Fletcher Jones of Temecula was very attentive to my needs. Great follow up. I picked a vehicle and was presented with a full walkthrough to familiarize me with all the More

by Todd
Recommend Dealer
Yes
Employees Worked With
Devon Tarantino, Jacqueline Nasser
Apr 26, 2020 -

Mercedes-Benz of Temecula responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Devon and the rest of our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

April 25, 2020

Dealer Service Sucks Bought car here and was "very pressured" into getting something that I wasn't a 100% sure about. Had car towed here due to a flat in which was later t More

by bellagmr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian Pinney
May 13, 2020 -

Mercedes-Benz of Temecula responded

Hello, Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to me directly. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

April 23, 2020

Ian is a man of his word a no pressure sales person. Very personal and friendly. Had interaction before at the dealership only purchased through Ian. I would purchased again though Ian when time comes. More

by Boyzantheretoyz
Recommend Dealer
Yes
Employees Worked With
Ian Pinney, Reza Nejad
Apr 23, 2020 -

Mercedes-Benz of Temecula responded

Thank you, we are thrilled to hear that Ian provided such an excellent experience. We appreciate your business and our team looks forward to serving you again soon! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

April 21, 2020

Manny my service guy and Kyu my sales guy once again jumped in and took care of business they both did a great job and I appreciate their help More

by pfoy1
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw, Kyu Yoo
Apr 21, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for your excellent review! We are so glad that Manny and Kyu had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Temecula. Please don't hesitate to reach out if you need anything else. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

April 21, 2020

Clean facilities, friendly staff; lacks communication. Waited for a 3.5 hour B service; I had to contact asking for an ETA, was then seen More

by noemyreyna
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Apr 21, 2020 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to submit a review. We are so glad to hear that you found our staff friendly and facilities clean. We truly appreciate your business. We apologize, however, for the miscommunication. If you would like to further discuss your concerns, feel free to contact me at your convenience Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

April 17, 2020

Love them because of their professionalism & their ability to make me, the customer, feel valued. I like the personalized service, the coffee bar & TV. TY MB of Temecula! More

by darcie422
Recommend Dealer
Yes
Employees Worked With
Nice Young man who greets you @ check-in. , Javier Suguimizu, Elizabeth Celiceo
Apr 19, 2020 -

Mercedes-Benz of Temecula responded

Darcie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

April 17, 2020

Went in to get my oil changed only. My service B light Went in to get my oil changed only. My service B light Is on but it’s wasn’t turned off by service. I will have to go back and take of care of that More

by tonyavital
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Apr 19, 2020 -

Mercedes-Benz of Temecula responded

Thank you for choosing our dealership! We're always happy to help in any way possible. Come back soon if there's anything else that our team can assist you with! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

April 17, 2020

Excellent service including pick and delivery of my car. They even washed it and checked all computer issues. I have been going there since they opened and I am on my 3 rd New car More

by EXPRESS.REALTY2
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Apr 19, 2020 -

Mercedes-Benz of Temecula responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Temecula. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

April 16, 2020

Did It All Over the Phone This was the easiest deal we've ever done and we feel we got a very good price. We settled on a price over the phone, and then drove up to do the pap More

by mrsmahee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline, a manager, Alex Aftahi
Apr 17, 2020 -

Mercedes-Benz of Temecula responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

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