Mercedes-Benz of Temecula
Temecula, CA
Filter Reviews by Keyword
By Type
Showing 1,354 reviews
Efficient, good communication, got my car back clean. Spent time explaining a few features of the car. Loved the complimentary rental, it was zippy. Over all a good experience. Spent time explaining a few features of the car. Loved the complimentary rental, it was zippy. Over all a good experience. More
Amazing service! Amazing service and followup from Devon and Jackie in sales and Wayne in finance! The people you deal with ARE the dealership! All three were totall Amazing service and followup from Devon and Jackie in sales and Wayne in finance! The people you deal with ARE the dealership! All three were totally professional in getting the deal done! More
DISAPPOINTED I AM SICK AND TIRED OF THIS PEOPLE PRETENDING THAT THEY ARE WORKING FOR YOUR BEST INTEREST!! I CAME OVER TO PURCHASED G63 2020 CANDY RED, PRICE $16 I AM SICK AND TIRED OF THIS PEOPLE PRETENDING THAT THEY ARE WORKING FOR YOUR BEST INTEREST!! I CAME OVER TO PURCHASED G63 2020 CANDY RED, PRICE $168,000.00 PLUS $40,000 OVER PRICE. I OFFERED $168,000.00 PLUS $20,000.00 WITH $50,000.00 DOWN AND $138,000.00 FINANCE! FOR A FIVE YEAR TERM. HUCK TRIED TO FOOL ME INTO GETTING A 72 MONTHS DEAL AT A HIGH PRICE MONTHLY PAYMENT. HUCK MASHFE ANDJACQUELINA NASSER WASTED TWO HOURS OF MY TIME USING INTIMIDATING AND PSYCHOLOGICAL SALES TACTICS. JAQUELINA TELLING ME THAT HE OWNER GART BLUMENTHAL WOULD NOT TAKE $20,000.00 OVER THE ORIGINAL PRICE, I TOLD HER YOU NEED TO ASK HIM FIRST, SHE SAID HE IS A BUSY MAN. HUCK TRIED TO GET ANOTHER $50,000.00 FROM ME AND PRESSURE ME TO GET FINANCE WITH CHASE AND USA BANK. I GET ALL MY AUTO FIANCE FROM MERCEDES BENZ. THEY TRIED TO MANIPULATE ME TO ACCEPT THEIR TERMS, THEY ARE NUTS!! HUCK KEPT TELLING " I WORK FOR YOU BEST INTEREST" THEY PLAY GOOD COP, BAD COP. I BEEN A MERCEDES-BENZ FOR OVER 17 YEARS, I HAD SEVERAL CARS FROM THEM. BUT I GUESS LOYALTY MEAN NOTHING TO THE MERCEDES-BENZ FAMILY. I NEVER PUT MONEY DOWN ON ALL MY MERCEDES-BENZ, I HAVE PERFECT CREDIT SCORE (THEY HAVE A COPY), AND THEY STILL WANTS TO TRIED TO RIP COSTUMERS OFF. WHAT A SHAME HUCK!! YOU AND JACQUELINA NEEDSTO BE TREAT COSTUMER BETTER AND THINK THEY ARE FOOLS WHEN IT COMES TO PURCHASE A VEHICLE. THIS IS THE SECOND TIME THAT I DEALT WITH HUCK, THE FIRST TIME I MET HIM, HE TRIED TO GIVE A 9% INTEREST LOAN. I WALKED AWAY AND NEVER COMING BACK TO PURCHASE FROM THIS FLECTCHER JONES MOTORCARS. GOOD LUCK GARTH BLUMENTHAL, THIS PEOPLE REPRESENTS YOU!! More
Fantastic service! Reza was the best. Professional, thoughtful, did everything he promised like clockwork. Several others- customer service / car loaner desk- did not get their names - they were excell thoughtful, did everything he promised like clockwork. Several others- customer service / car loaner desk- did not get their names - they were excellent. The dealership is first class. I appreciate how everyone works as a team. Also- everyone so conscientious. Great experience! More
Place have plenty of cars to choose from. Great customer service from everyone from the call to price negotiation to financing. Thank you to Andre for taking the extra step to making sure we are satisfied. service from everyone from the call to price negotiation to financing. Thank you to Andre for taking the extra step to making sure we are satisfied. So glad it work out since I live in town. Will get my service done here as well. More
Jose Hernandez's provided excellent customer service. He kept me involved in the entire process and provided necessary up to date information about my vehicle. kept me involved in the entire process and provided necessary up to date information about my vehicle. More
I have been a customer since your dealership opened and have been very satisfied with the good service you guys provide. I got my current leased auto thru Jordan and he has been very helpful. Jose Hernan have been very satisfied with the good service you guys provide. I got my current leased auto thru Jordan and he has been very helpful. Jose Hernandez is my service person and he is very good at his job, More
Michael made it happen for me to drive away in a beautiful certified white convertible. Everyone involved in the process was helpful & made it fun. beautiful certified white convertible. Everyone involved in the process was helpful & made it fun. More
My vehicle was picked up from my house, which was very convenient. Sam Lafoca sent me a video of how to use the driver's side seat bottom (which previously hadn't been working for me) as well as handled a convenient. Sam Lafoca sent me a video of how to use the driver's side seat bottom (which previously hadn't been working for me) as well as handled all of my concerns with my brakes and rotors to my satisfaction. Thank you! More