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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

May 19, 2020

Excellent service with friendly salesman. An all around great experience. We felt valued. Return visit for seat treatment was just as rewarding. The facility is pristine clean. More

by galexanderjr
Recommend Dealer
Yes
Employees Worked With
Ian Pinney, Jacqueline Nasser , Javier Suguimizu, Elizabeth Celiceo
May 20, 2020 -

Mercedes-Benz of Temecula responded

Here at Mercedes-Benz of Temecula, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 19, 2020

Amazing customer service. They all greet you when you walk in, staff recognizes you if you have been with them before. In addition they were great about washing/ sanitizing and complementary ride. More

by brodydean2001
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw, Jose Hernandez
May 20, 2020 -

Mercedes-Benz of Temecula responded

Thank you, Brody, so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of Temecula. Please don't hesitate to reach out if you need anything else. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 19, 2020

I always receive excellent customer service in this dealership from the moment I call to make an appointment until my car is ready for pickup. Big thanks to Jose Hernandez. Not only is he knowledgeable More

by lyon
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
May 20, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the kind words for Jose and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 19, 2020

Reza was Excellent. He helped me a lot. Could not have afforded the service without his help. Merz Benz of Temecula is the best. Will definitely recommend to others. More

by FISRTLADY.CO
Recommend Dealer
Yes
Employees Worked With
Reza Nejad
May 20, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your business and for this review. We're happy to hear Reza and the rest of our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 19, 2020

Mercedes Benz of Temecula always comes through and takes excellent care of my 2 cars I bought from them a year ago. The customer service and friendliness of the staff makes me feel like family, in fact I am More

by ansgallina
Recommend Dealer
Yes
Employees Worked With
Ron Alsobrooks- five star service, Elizabeth Celiceo
May 20, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Elizabeth and Ron here at Mercedes-Benz of Temecula. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 18, 2020

I had an appointment for 11:40 and opted to wait for my vehicle. It took THREE HOURS to get an oil change and wash WITH an appointment. More

by EVELYN.BANUELOS
Recommend Dealer
No
Employees Worked With
The kid that took the car was great.
Jun 04, 2020 -

Mercedes-Benz of Temecula responded

Hi Evelyn, We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 18, 2020

The representative at this location are very professional, time sensitive and gets you in and out. I am completely satisfied with their services. Thank you More

by OTOMEJEJE
Recommend Dealer
Yes
Employees Worked With
Omar Sahar, Chris Lanza, Jose Hernandez
May 19, 2020 -

Mercedes-Benz of Temecula responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Temecula, we look forward to having you as one of our valued customers for many more years to come! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 17, 2020

Professional and friendly Very good friendly people and very professional. Rami worked very hard to make us happy. Then Jackie stepped in with offering a good financial idea More

by Gorgeous
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Jaouhari
May 18, 2020 -

Mercedes-Benz of Temecula responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Temecula. We appreciate your business and hope to see you again soon! Enjoy your new vehicle! Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 15, 2020

Elizabeth in service is fantastic! Responsive, kind and professional with excellent follow up. Thank you Mercedes Benz of Temecula. I’m grateful for everyone from the front door to the back door. All of th More

by bcreamer
Recommend Dealer
Yes
Employees Worked With
Chris Lanza (general manager maybe?), Alex Aftahi, Wayne Molter, Elizabeth Celiceo, Megan Sanchez, Aaron Fickel
May 16, 2020 -

Mercedes-Benz of Temecula responded

Thank you, we are very happy to hear that Elizabeth and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

May 14, 2020

Older Mercedes No Problem We own a 1991 Mercedes and they treated us with respect and dignity as if we purchased a new one. Thank you! Great service department! More

by Quinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw
May 14, 2020 -

Mercedes-Benz of Temecula responded

Hi Quinn, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

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