Mercedes-Benz of Temecula
Temecula, CA
Filter Reviews by Keyword
By Type
Showing 1,354 reviews
Excellent service with friendly salesman. An all around great experience. We felt valued. Return visit for seat treatment was just as rewarding. The facility is pristine clean. great experience. We felt valued. Return visit for seat treatment was just as rewarding. The facility is pristine clean. More
Amazing customer service. They all greet you when you walk in, staff recognizes you if you have been with them before. In addition they were great about washing/ sanitizing and complementary ride. walk in, staff recognizes you if you have been with them before. In addition they were great about washing/ sanitizing and complementary ride. More
I always receive excellent customer service in this dealership from the moment I call to make an appointment until my car is ready for pickup. Big thanks to Jose Hernandez. Not only is he knowledgeable dealership from the moment I call to make an appointment until my car is ready for pickup. Big thanks to Jose Hernandez. Not only is he knowledgeable and helpful he is also very pleasant. He takes time to listen and give clear explanations. He’s our favorite Service Consultant. More
Reza was Excellent. He helped me a lot. Could not have afforded the service without his help. Merz Benz of Temecula is the best. Will definitely recommend to others. afforded the service without his help. Merz Benz of Temecula is the best. Will definitely recommend to others. More
Mercedes Benz of Temecula always comes through and takes excellent care of my 2 cars I bought from them a year ago. The customer service and friendliness of the staff makes me feel like family, in fact I am excellent care of my 2 cars I bought from them a year ago. The customer service and friendliness of the staff makes me feel like family, in fact I am told I am one of there family. Thank you Elizabeth Celiceo for helping me out with the service and repair, and Ron Alsobrooks for getting me the rental, you both are awesome. God bless you all through this covid-19 hoax! More
I had an appointment for 11:40 and opted to wait for my vehicle. It took THREE HOURS to get an oil change and wash WITH an appointment. vehicle. It took THREE HOURS to get an oil change and wash WITH an appointment. More
The representative at this location are very professional, time sensitive and gets you in and out. I am completely satisfied with their services. Thank you professional, time sensitive and gets you in and out. I am completely satisfied with their services. Thank you More
Professional and friendly Very good friendly people and very professional. Rami worked very hard to make us happy. Then Jackie stepped in with offering a good financial idea Very good friendly people and very professional. Rami worked very hard to make us happy. Then Jackie stepped in with offering a good financial idea by leasing for 36 months. It was a great ideal so i didn't have to write a big check. Very impressed with both of them. More
Elizabeth in service is fantastic! Responsive, kind and professional with excellent follow up. Thank you Mercedes Benz of Temecula. I’m grateful for everyone from the front door to the back door. All of th professional with excellent follow up. Thank you Mercedes Benz of Temecula. I’m grateful for everyone from the front door to the back door. All of the people are amazing!!! More
Older Mercedes No Problem We own a 1991 Mercedes and they treated us with respect and dignity as if we purchased a new one. Thank you! Great service department! We own a 1991 Mercedes and they treated us with respect and dignity as if we purchased a new one. Thank you! Great service department! More