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Mercedes-Benz of Temecula

Temecula, CA

3.6
1,355 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,355 reviews

July 03, 2020

Super easy and pleasant experience! California Joe is amazing and will always be my go to sales guy! Everyone there was friendly and helpful! I am forever a loyal customer because of the amazing service! More

by tinam0
Recommend Dealer
Yes
Employees Worked With
Jacqueline Nasser , Ari Abdolhosseini, Joe O'Brien
Jul 14, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the 5-Star review! We are delighted to hear Joe was able to deliver the same great customer service we strive to give all of our guests. We hope you enjoy your new car and we look forward to assisting you in the future! Best, Amir Alahwal Guest Relations Manager

July 03, 2020

sales department are good people with no authority to get things done in a timely manner. first experience with the service department is horrible horrible horrible one of the worst service experiences I've More

by mmlechuga05
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw, Reza Nejad, Jacqueline Nasser
July 03, 2020

Emily’s service was outstanding! She knew we wanted to wait so she got us right in and kept us updated on the progress! She is a great brand representative! Thank you very much for helping us Emily! More

by Ron
Recommend Dealer
Yes
Employees Worked With
Emily Windbigler
Jul 14, 2020 -

Mercedes-Benz of Temecula responded

Hello Ron, Thank you for your 5 star review! We are pleased to hear that Emily made a conscious effort to ensure you were taken care of. Thank you for choosing Mercedes Benz of Temecula and please do not hesitate to reach out if we can be of any more assistance! Best, Amir Alahwal Guest Relations Manager

July 03, 2020

Omar was a pleasure to work with, he made the buying process so easy and I would recommend him to all my friends and family! More

by uleabu
Recommend Dealer
Yes
Employees Worked With
Omar Sahar, Jacqueline Nasser , Ari Abdolhosseini
Jul 14, 2020 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your experience, we truly appreciate the feedback! We are glad to hear that our salesman, Omar, could make your experience as enjoyable as possible. Congratulations on your new car, we look forward to assisting you in the future! Best, Amir Alahwal Guest Relations Manager

July 03, 2020

Great service, nice people It is always a good experience to go to this dealer , the people make the difference, it always offer the best and also provide with options. More

by JPHOME4SALE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Celiceo
July 03, 2020

Excellent Customer Service Knowledgeable and customer oriented. Each of leasing process was fully explained. was pleasantly surprised that I had a refund coming from maintenance More

by ronnee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sahar, Jacqueline Nasser , Wayne Molter
July 03, 2020

Sales Experience Kyu Yoo is very knowledgeable of the various Mercerdes models. He has made himself available to explain the features of the model we purchased, even a More

by rmungie1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lanza, Kyu Yoo
Jul 14, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your honest feedback, we appreciate you taking the time to share your experience! We are excited to hear that Kyu was able to assist you thoroughly and help you find the car that fits your needs. Congratulations on your purchase! If you have any questions or concerns, please feel free to contact us back. Best, Amir Alahwal Guest Relations Manager

July 02, 2020

Very nice people. Great customer service. Given the circumstance I was in Reza did very well in helping to get the tire that was needed for my car in quickly. More

by Loraleimariepratt
Recommend Dealer
Yes
Employees Worked With
Reza Nejad, Joe O'Brien
Jul 15, 2020 -

Mercedes-Benz of Temecula responded

Thank you for your 5-Star review, we truly appreciate it! We are so glad that Reza and the rest of our team were able to make your visit comfortable during this time. We appreciate your business and look forward to assisting you in the future! Best, Amir Alahwal Guest Relations Manager

July 02, 2020

Great customer service! They addressed the issue and made sure it was fixed in a timely manner. Advisor made the necessary recommendations and they responded promptly to our calls More

by Marivic927
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
July 02, 2020

We got the vehicle that we wanted. Lauren took care of us from beginning to end. It was a fast and painless experience. Thank you, Lauren! More

by tinajk858
Recommend Dealer
Yes
Employees Worked With
Lauren Rose
Jul 15, 2020 -

Mercedes-Benz of Temecula responded

Thank you for sharing your positive experience! We strive to deliver all of our guests great customer service, and we are delighted to hear Lauren provided just that. We hope you enjoy your new vehicle and we look forward to your next visit! Best, Amir Alahwal Guest Relations Manager

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