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Mercedes-Benz of Temecula
Temecula, CA
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,354 reviews
July 03, 2020
sales department are good people with no authority to get things done in a timely manner. first experience with the service department is horrible horrible horrible one of the worst service experiences I've things done in a timely manner. first experience with the service department is horrible horrible horrible one of the worst service experiences I've ever had. New car sales needs to verify that the cars are ready for sale they're dirty in the maintenance is not kept up to date...my new car had not been Service in 368 days More
by mmlechuga05
Verified CustomerEmployees Worked With
Manny Henshaw, Reza Nejad, Jacqueline Nasser
July 03, 2020
Emily’s service was outstanding! She knew we wanted to wait so she got us right in and kept us updated on the progress! She is a great brand representative! Thank you very much for helping us Emily! wait so she got us right in and kept us updated on the progress! She is a great brand representative! Thank you very much for helping us Emily! More
by Ron
Employees Worked With
Emily Windbigler
July 03, 2020
Great service, nice people It is always a good experience to go to this dealer , the people make the difference, it always offer the best and also provide with options. It is always a good experience to go to this dealer , the people make the difference, it always offer the best and also provide with options. More
by JPHOME4SALE
Employees Worked With
Elizabeth Celiceo
July 03, 2020
Excellent Customer Service Knowledgeable and customer oriented. Each of leasing process was fully explained. was pleasantly surprised that I had a refund coming from maintenance Knowledgeable and customer oriented. Each of leasing process was fully explained. was pleasantly surprised that I had a refund coming from maintenance agreement on previously purchased 2015 Mercedes that was traded in. More
by ronnee1
Employees Worked With
Omar Sahar, Jacqueline Nasser , Wayne Molter
July 03, 2020
Sales Experience Kyu Yoo is very knowledgeable of the various Mercerdes models. He has made himself available to explain the features of the model we purchased, even a Kyu Yoo is very knowledgeable of the various Mercerdes models. He has made himself available to explain the features of the model we purchased, even after the sale. More
by rmungie1
Employees Worked With
Chris Lanza, Kyu Yoo
July 02, 2020
Very nice people. Great customer service. Given the circumstance I was in Reza did very well in helping to get the tire that was needed for my car in quickly. circumstance I was in Reza did very well in helping to get the tire that was needed for my car in quickly. More
by Loraleimariepratt
Employees Worked With
Reza Nejad, Joe O'Brien
July 02, 2020
Great customer service! They addressed the issue and made sure it was fixed in a timely manner. Advisor made the necessary recommendations and they responded promptly to our calls sure it was fixed in a timely manner. Advisor made the necessary recommendations and they responded promptly to our calls More
by Marivic927
Employees Worked With
Jose Hernandez
June 30, 2020
Staff and service was awesome. They provided me with good information regarding my problem and solution. Truest a pleasure to do business with thank you !!!! information regarding my problem and solution. Truest a pleasure to do business with thank you !!!! More
by SERGIO.ALUSHA
Employees Worked With
Samuel Lafoca, Zach Westbrook, Megan Sanchez
