Mercedes-Benz of Temecula

Great job by the service department on a couple of recent repairs on my ML350. My service tech is awesome and very knowledgeable every step of the way. repairs on my ML350. My service tech is awesome and very knowledgeable every step of the way. More

Always friendly staff. Sharply dressed and knowledgeable. Despite being a busy place you never wait long for attention. Thanks for making me feel valuable as a customer. Despite being a busy place you never wait long for attention. Thanks for making me feel valuable as a customer. More

On June 22 I brought my E350 in to the Service Dept, explaining “do not turn the engine off because the car will not start without a jumper” . I left the car to be diagnosed & headed home. By the time I explaining “do not turn the engine off because the car will not start without a jumper” . I left the car to be diagnosed & headed home. By the time I had returned home , I received a call that the car was ready. I paid by my credit card & had my ride return me immediately.By the time I returned, the car was washed & ready to drive away. I commend Jose Hernandez for excellent service ! David K Jones More

This is my husband and I’s second experience at Mercedes Benz Temecula and we are always happy with our end result. Overall we had a really good experience! Thank you Kyu Yoo for the excellent customer serv Benz Temecula and we are always happy with our end result. Overall we had a really good experience! Thank you Kyu Yoo for the excellent customer service! More

Jose was pleasant and responsive. Appt was easy to make and Jose got me checked in and on my way quickly. Sent text message when car was ready and Jose got me checked in and on my way quickly. Sent text message when car was ready More

Andre is a top notch, he's knowledgeable and friendly and knows how to close a deal... I'll be back for my next buy knows how to close a deal... I'll be back for my next buy More

No Second Thoughts At first glance Mercedes Benz of Temecula is a huge property with a well appointed inventory. As an avid fan of all things MBZ (my ownership over the At first glance Mercedes Benz of Temecula is a huge property with a well appointed inventory. As an avid fan of all things MBZ (my ownership over the years: 1972 280c (my first love), 1974 450SL, 2004 S420, 2007 SL55 AMG (my true love), 2010 GLK350, 2010 E550 4matic, 2013 S550 (can't seem to let this one go), 2017 S550 Cabriolet, and my most recent (but not the last) is a 2019 3500 Sprinter (170 w/dullies)). I have had plenty of dealings with a vast array of people these many years. In some regard this puts me in a position to share my neutral observation of the store in Temecula. A store in which I have visited several times over the years - never to have been inclined to purchase anything. Yes it was a big property in the beginning, as it stands today, and yet there was something different about the energy level this time, wherein I actually almost purchased a GLS63 the same day I purchased the Sprinter. As I went through the process (from Mark Hansen and Q Yoo, to Chris Lanza and Ari Abdolhosseini) I must say my thoughts were about the first class operation they have here (I soon learned there had been changes in ownership (it shows)) and how the level of professionalism is like none I have seen before. There was a feeling of transparency in all of my interactions with the gentlemen I mentioned and in the emails I received to date. All of which I appreciate beyond measure. Someone has done a fine job assembling a kind, courteous, polite, and knowledgeable team of professionals who represent the organization very well. Kudos to all for a superb job throughout. Sincerely, Steven M. Escandon President/CEO No Second Thoughts, Inc. San Diego, CA 92154 (619) 428-5992 [I have included my contact information for anyone who needs to confirm that I really exist.] More

Emily stayed in touch and offered a car when we found out part was not there for a few day’s. She was really great part was not there for a few day’s. She was really great More

After I acquired my E350, this was my first time at the dealership for service so I naturally had questions that the service advisor (Reza) answered for me. The car was returned to me within the timeframe dealership for service so I naturally had questions that the service advisor (Reza) answered for me. The car was returned to me within the timeframe they estimated with no surprises. I appreciate being this first time at the dealership, a pleasant experience. Thank you More

Super easy and pleasant experience! California Joe is amazing and will always be my go to sales guy! Everyone there was friendly and helpful! I am forever a loyal customer because of the amazing service! amazing and will always be my go to sales guy! Everyone there was friendly and helpful! I am forever a loyal customer because of the amazing service! More