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Mercedes-Benz of Temecula

Temecula, CA

3.8
1,354 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,354 reviews

July 17, 2020

Patrick went above and beyond with helping me schedule my service appointment and with setting me up with a loaner vehicle. He was very attentive to my needs and answered all my questions. More

by Gabi Andrade
Recommend Dealer
Yes
Employees Worked With
Amir Alahwal, Patrick Dimon
Jul 17, 2020 -

Mercedes-Benz of Temecula responded

Hello Gabbi Andrade, Thank you so much for the feedback! We are happy to hear that Patrick was able to tend to all of your needs. At MB Temecula professionalism and hard-work is our middle name. We hope to continue to take great care of our customers for years to come. If you have any questions or concerns please feel free to contact us! Best Amir Alahwal Guest Relations Manager

July 17, 2020

Elizabeth has provided professional and dedicated service from day one. She is very diligent and ensures customer satisfaction. I highly recommend Mercedes Benz of Temecula. More

by MiiMii
Recommend Dealer
Yes
Employees Worked With
Elizabeth Celiceo
Jul 17, 2020 -

Mercedes-Benz of Temecula responded

It is great to hear that our team members have provided diligence and ensure customer satisfaction. We are very appreciative of the 5-star review. We will make it a point to inform Elizabeth that her service has been top notch. We are excited to take care of you in the future! Best Amir Alahwal Guest Relations Manager

July 16, 2020

Very easy to deal with. Alex was helpful and between us we arrived at a fair deal for the car that we wanted rather than the car we may have settled for More

by Garysmith2301
Recommend Dealer
Yes
Employees Worked With
Alex in sales... you May have him as Frank
Jul 16, 2020 -

Mercedes-Benz of Temecula responded

Hello Gary Smith, We are happy to hear that Alex took great care of you. It is also great that you came to a deal that was comfortable and affordable. We never want our customers to settle for less. Enjoy your new vehicle! Best, Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

July 16, 2020

Not happy! Still waiting for a follow-up and it’s been over a month. I have another service issue now. Not happy with the follow through, and not happy that I have another issue. More

by HOTWIREQ06
Recommend Dealer
No
Employees Worked With
Elizabeth Celiceo
July 16, 2020

Unplanned Purchase I stopped by to kick some tires and Jordan steered me to a gently used car that was quite striking. A call to my wife to stop by and take a look resu More

by realtypros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Molter, Jordan Furlow
Jul 16, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for this lovely review. We will let Jordan know that he created a memorable experience for you. Enjoy your new vehicle! Best, Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

July 16, 2020

Brought my Mercedes in before I purchased it to have the pre-purchase inspection done. Jose web used for years was great as usual and I was happy to hear that the car passed. I wouldn't purchase a Mercedes More

by buttcrackplumber
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Jul 16, 2020 -

Mercedes-Benz of Temecula responded

Thank you for the 5-star review. We are happy to have such a loyal customer. It's great to hear that Jose has provided excellent service time and time again. If you have any questions or concerns feel free to contact us! Best Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

July 16, 2020

Exceptional service, Great managers, all our vehicles needs are always met at Mercedes of Temecula. Outstanding salesman, repeat client with multiple mercedes vehicles. I Highly Recommend Andre, as he More

by jalcaide
Recommend Dealer
Yes
Employees Worked With
Elan Yakovee, Andre Serpoosh
Jul 17, 2020 -

Mercedes-Benz of Temecula responded

Thank you for taking the time to share your positive feedback! It is so encouraging to hear that we have delivered excellent customer service time and time again. We will be sure to let Andre know that his attention to detail does not go unnoticed. Enjoy your new car! If we can be of any more assistance to you, please do not hesitate to give us a call! Best, Amir Alahwal Guest Relations Manager

July 15, 2020

Service center is ok. They need to up their game. Waiting for a repair they said would take 1 hour took 3, then had to wait another hour for them to get the car washed. Won’t make that mistake again. Will ju More

by mjr
Recommend Dealer
Yes
Employees Worked With
Elizabeth Celiceo
July 15, 2020

Professional attitude Pulling into their drive way they quickly got my car into a service bay to investigate my check oil light. Oil was a quart low and I was quickly on my More

by mpageone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rami Jaouhari, Jose Hernandez , Bruce Barrett
Jul 16, 2020 -

Mercedes-Benz of Temecula responded

We are happy to have earned a five-star review from you! Professionalism and a comfortable environment are very important to us. We will let Jose Hernandez know his excellent service was appreciated. Best, Amir Alahwal Guest Relations Manager Amir@mbtemecula.com

July 14, 2020

Great service. Time estimate was very accurate. Staff was very friendly and helpful. I will definitely be back and will recommend this dealership to my friends. More

by workski
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw
Jul 14, 2020 -

Mercedes-Benz of Temecula responded

Thank you so much for taking the time to share your positive experience! We are delighted to hear our customer service went above and beyond your expectations. Thank you for choosing Mercedes Benz of Temecula, and please do not hesitate to reach out if we can be of any more assistance! Best, Amir Alahwal Guest Relations Manager

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