Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Temecula
Temecula, CA
1,354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,354 reviews
July 27, 2020
Elizabeth did a great job working with me on the replacement of my tires. She was always friendly, efficient and available. She is a good asset to your company. Thank you! replacement of my tires. She was always friendly, efficient and available. She is a good asset to your company. Thank you! More
by judynorm2
Verified CustomerEmployees Worked With
Elizabeth Celiceo
July 27, 2020
JOE WAS VERY POLITE WITTY AND A REAL EASY GUY TO WORK WITH. WE LAUGHED JOKED AND DIDN'T WASTE TIME ON NONSENSE. VERY PLEASED WITH OUR PURCHASE AND EVERY STEP IN THE PROCESS. THANK YOU CALI JOE. WITH. WE LAUGHED JOKED AND DIDN'T WASTE TIME ON NONSENSE. VERY PLEASED WITH OUR PURCHASE AND EVERY STEP IN THE PROCESS. THANK YOU CALI JOE. More
by Victor and Alicia
Employees Worked With
Jacqueline Nasser , Wayne Molter, Joe O'Brien
July 25, 2020
Treated fairly and honestly Reza made my experience bearabe. Had an unexpected issue with distribution of DEF in my diesal fuel system causing extensive damage. Reza did the best Reza made my experience bearabe. Had an unexpected issue with distribution of DEF in my diesal fuel system causing extensive damage. Reza did the best he could to offset extreme expense. Pleasure working with him. More
by RHAYESSR
Employees Worked With
Reza Nejad
July 25, 2020
Disappointing experience buying a $150,000 AMG GTC Several issues - purchased a 2019 AMG GTC - first owner - 150 miles Car was prepped but was not 100% clean on the seats and one of the fasteners hold Several issues - purchased a 2019 AMG GTC - first owner - 150 miles Car was prepped but was not 100% clean on the seats and one of the fasteners holding the trunk lining was missing. We had to point out these issues. The detailing team were awesome and fixed it promptly. Issues getting connected to Mercedes Me app - which still persist. I also ordered concierge DMV services to get the vehicle registered in Arizona - the leadership failed to send the papers to concierge DMV company which was discovered when I called four days later. Just disappointing. More
by sdavidbent
Employees Worked With
Robert Crabtree
July 24, 2020
The Service at this dealership seems to have improved quite a bit since I was there last. Everybody was very friendly and attentive. Sam took great care of me, and went out of his way to make sure my car quite a bit since I was there last. Everybody was very friendly and attentive. Sam took great care of me, and went out of his way to make sure my car was fixed in a timely manner and cleaned inside and out better than it had ever been cleaned before at the dealership. He remembered me from my last visit and did a good job of explaining the future recommended Work that needs to be done. Also, I was given a rental car from Greenleaf. Christina, the woman who picked me up was extremely nice and professional. . More
by Fran
Employees Worked With
Young men at arrival were very nice and helpful. . Car detailers did a great job. It was recall work so I didn’t notice a difference in that work. But it was returned to me with no noticeable differences so I would say the technician did a fine job too. , Samuel Lafoca
July 24, 2020
Buying a car is easy. Just ask for the out of the door price and bargain a little. If you agree with the price, go for it. If not, just let them know you will think about i Just ask for the out of the door price and bargain a little. If you agree with the price, go for it. If not, just let them know you will think about it, and to call later about your decision. More
by bonifaciody
Employees Worked With
Javier Suguimizu, Kyu Yoo
July 24, 2020
I did not receive any documentation of the work done to the vehicle after the visit, the wait is long despite the appointment made for the visit. the vehicle after the visit, the wait is long despite the appointment made for the visit. More
by loneil62
Employees Worked With
Reza Nejad
July 24, 2020
POOR SERVICE I am due a refund on my GAP insurance. The dealership repeatedly said it was coming. It was never returned to me. I have contacted the dealership n I am due a refund on my GAP insurance. The dealership repeatedly said it was coming. It was never returned to me. I have contacted the dealership numerous times with no response or response. More
by chrisjhonma
Employees Worked With
Chris Lanza
July 24, 2020
Your service cost is too inflated. Your employees are trained to dig for money. And that makes me suspect your scruples. I feel unsure 0 trained to dig for money. And that makes me suspect your scruples. I feel unsure 0 More
by CAHOONANN
Employees Worked With
Alex Aftahi, Manny Henshaw, Chris Lanza, Gary Casey, Bryan Bennet, Elan Yakovee, Huck Mashfe, Reza Nejad, Jacqueline Nasser
