Back

Mercedes-Benz of Temecula

Temecula, CA

3.5
1,356 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

Directions

By Type

Showing 1,356 reviews

March 02, 2018

Sam La Foca is the best service advisor!!! Sam La Foca did a very awesome job on keeping me informed, he is very knowledgeable with all my questions and was very detailed on will be done. More

by amg2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady on the loaner vehicle return dept was also very awesome, very detailed and smooth process! Thank you!, Samuel Lafoca
Mar 08, 2018 -

Mercedes-Benz of Temecula responded

Hello Amg2016, Thank you for taking the time to share your feedback on Sam. I am happy to hear he answered all your questions and treated you with the greatest care. As always, we look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

February 27, 2018

Received a lot of bad information I went in to look a new GLE. I was told that I could not get it in those colors. That they did not come with active cruise control. I would not recomm More

by Garybuck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Aftahi
Mar 01, 2018 -

Mercedes-Benz of Temecula responded

Hi Garybuck, I was surprised to see your one-star review and would welcome the opportunity to speak with you. I was unable to locate you in our records and hope you can reach out to me when the time permits. Your satisfaction is important to me. Please contact me at your earliest convenience. Kind Regards, Elise Anderson Guest Care Representative (949)718-6530

February 22, 2018

Great experience Bob Crabtree is not your typical car salesperson..He listens to what you want and needs..a true professional..will be a repeat customer in the future. More

by DesertRat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Crabtree
Feb 27, 2018 -

Mercedes-Benz of Temecula responded

Hello DesertRat, Thank you for sharing your feedback on your experience working with Bob. It is great to hear he listened to your wants and needs to help find you the perfect vehicle. Congratulations on your purchase. Should you need any future assistance, please do not hesitate to reach out. Kind regards, Heather Lewis Client Care Manager

February 18, 2018

New GLE 350 Nicholaus and Dakota were outstanding, hands on and nothing too much trouble on working through all the intricate details of the vehicle, a credit to More

by Big al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholaus and Dakota, John Teasdale
Feb 19, 2018 -

Mercedes-Benz of Temecula responded

Hello Big al, Thank you for taking the time to share your feedback. It is great to hear Nicholaus and Dakota made your visit with us pleasant and enjoyable. Congratulations on your new Mercedes-Benz! Best, Heather Lewis Client Care Manager

February 14, 2018

Welcoming, helpful, and friendly Omar was great in a busy Sunday afternoon. He is sharp, understand custom’s needs immedialy, The environment of this dealer is top notch, a little f More

by Lzhao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sahar
Feb 19, 2018 -

Mercedes-Benz of Temecula responded

Hi Lzhao, Thank you for sharing your feedback on Omar. I am happy to hear he assisted you promptly and provided you with excellent service that was worth your trip. We hope to provide you with another fantastic experience in the future. Sincerely, Heather Lewis Client Care Manager

February 08, 2018

2/8/2018 Worked with Manny on Service B, some leaks that were covered under warranty, new brakes, and windshield calibration. He was very helpful and helped m More

by nsirios
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw
Feb 13, 2018 -

Mercedes-Benz of Temecula responded

Hi Nsirios, Thank you for taking the time to share your feedback with us. I am happy to hear Manny provided you with excellent service and helped you make the best decisions for you and your vehicle. Should you need any future assistance, please feel welcome to reach out. Kind regards, Heather Lewis Client Care Manager

February 07, 2018

great recall notice for safety airbag and they were very professional in replacing it. Manny Henshaw is very good at his job and I will keep coming back fo More

by john person
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw
Feb 08, 2018 -

Mercedes-Benz of Temecula responded

Good Afternoon John, Thank you so much for sharing your experience working with our service department and in particular, with Manny. I have attempted to contact you regarding your visit. You may reach me at 951-216-7841. I look forward to your call. Kindly, Brooke Roman Guest Experience Lead

January 29, 2018

Great service Second time getting a Mercedes at this dealership service was great first time and also second time I would recommend this dealership anyone buying More

by Happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Kenniston
Feb 01, 2018 -

Mercedes-Benz of Temecula responded

Hello Happycustomer, Congratulations on your second Mercedes-Benz! We are happy to hear that our team provided you with another exceptional experience. Thank you for your recommendations and as always, we look forward to assisting you again. Sincerely, Heather Lewis Client Care Manager

January 27, 2018

Awesome service Love this dealer. Quick easy and efficient. Always very friendly and willing to meet your needs. They offered me a loaner car and I was very pleased t More

by Carlos-909
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Lafoca
Feb 01, 2018 -

Mercedes-Benz of Temecula responded

Hi Carlos-909, We appreciate you taking the time to share your feedback on your experiences with us. It is wonderful to hear that our team always exceeds the level of your expectations each time you visit us. We look forward to providing you with another fantastic experience in the future. Kind regards, Heather Lewis-Client Care Manager Kind regards, Heather Lewis Client Care Manager

January 24, 2018

Pleasant Surprise I went to this dealership to see and check out the car that I have researching online for quite a while. I wanted to make sure that the car really loo More

by Adbuack@0127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dakota Navock, John Teasdale
Feb 01, 2018 -

Mercedes-Benz of Temecula responded

Hi Adbuack@0127, Thank you for taking the time to share your feedback on your experience with us. I am happy to hear that you were able to drive off with the car you had been researching for awhile at an exceptional price! Congratulations on your purchase and we look forward to assisting you again. Kind regards, Heather Lewis Client Care Manager

...
106
...