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Mercedes-Benz of Temecula

Temecula, CA

3.5
1,356 Reviews

40910 Temecula Center Drive

Temecula, CA

92591

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Showing 1,356 reviews

September 16, 2018

Good helpful friendly staff I liked service except every time I bring my car in the service takes longer and a problem happens. For example there was a recall on my radio and th More

by Zil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raiza
Sep 18, 2018 -

Mercedes-Benz of Temecula responded

Hello, We strive to provide all our guest with a seamless visit, Your feedback is important to us and will certainly share you insight with our team. Please feel free to contact me If I can be any assistance, I welcome the opportunity to speak with our guests anytime. Kind regards, Kimberlee Camargo Fletcher Jones Management Group 949-718-6532

September 12, 2018

Service / Battery Replacement Showed up to dealership with no appointment needing my car serviced right away. Dead battery and engine light on. They got me in no problem and right More

by Kam1992!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brennen King
Sep 14, 2018 -

Mercedes-Benz of Temecula responded

Hi Kam1992, I noticed we fell short in earning the top marks during your recent visit. Your satisfaction is important to me. Please contact me directly at 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management West

September 07, 2018

Excellent Service Arrived as scheduled and service was excellent. Returned earlier than expected. Jose Hernandez handled my Service. Two other people completed the More

by B YvetteBaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
Sep 14, 2018 -

Mercedes-Benz of Temecula responded

Hello Yvette, Thank you for choosing Mercedes-Benz of Temecula! Your feedback is greatly appreciated. Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future! Best, Heather Lewis Client Care Manager

September 06, 2018

Brakes Expensive, very expensive but the braking system is like new. Came in totally trashed from a “friend “ having worked on them and it became a nightmar More

by Nuffsaid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza
Sep 14, 2018 -

Mercedes-Benz of Temecula responded

Hi, With out a first and last name I am unable to locate you in our records. I would like to follow up on your feedback, please contact me directly at 949-718-6532. Kind regards, Kimberlee Camargo Fletcher Jones Management West

September 01, 2018

Excellent service at FJ MBZ Temecula I always feel very well taken care of whether it’s my weekly complimentary car wash or important mechanical service for my E350. Sam LaFoca and the r More

by Michael C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Sahar, Melanie Rhoan, Samuel Lafoca
Sep 14, 2018 -

Mercedes-Benz of Temecula responded

Hi Michael, we appreciate you taking the time to share your feedback on your visits with us! We are delighted to hear that you are continuously provided with outstanding service. Your feedback is truly a gift. Best, Heather Lewis Client Care Manager

August 30, 2018

Amazing I am very pleased with the service received. Being that i am a new Mercedez-Benz owner, i am very happy with the quality of service and timeliness of More

by Jaemallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza
Sep 14, 2018 -

Mercedes-Benz of Temecula responded

Hi, welcome to our family! Our team of associates are excited to hear that you were assisted promptly and provided with outstanding service throughout your visit with us. Please let us know if we can be of any further assistance to you now or in the future. Best, Heather Lewis Client Care Manager

August 26, 2018

Service I brought my car in for service, and before I knew it I was out of there with a loaner car. When I returned it, I was on my way out within five minute More

by review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reza
Aug 31, 2018 -

Mercedes-Benz of Temecula responded

Hello, Thank you for your positive review! We are so happy to hear your recent visit was efficient and done in a timely manner. We look forward to assisting you with all of your Mercedes Benz needs. Best Regards, Tamara San Miguel Fletcher Jones Management

August 26, 2018

Guys in valet are great You guys charge way too much .. your prices are not reasonable Also Alvaro said he would call me by 5 no matter what.. So I called at 445 left voi More

by Adrika2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alvaro Acevedo
Aug 31, 2018 -

Mercedes-Benz of Temecula responded

Hello Adrika, We pride ourselves in providing competitive pricing within our area. Should you ever come across a significant difference between certified dealers please inform us so that we may review. I would like to provide you with my direct contact info so that I may assist upon your next service visit with us. My office line is 949 718-6426 Sincerely, Tamara San Miguel Fletcher Jones Management

August 23, 2018

Service Visit I came in for an annual service visit and had a great experience with all the staff and Manny Henshaw my service advisor. I highly recommend him. More

by brianries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Henshaw
Sep 14, 2018 -

Mercedes-Benz of Temecula responded

Hi, thank you for choosing Mercedes-Benz of Ontario. Your feedback is greatly appreciated. We are glad to hear that you had a great experience throughout your visit with Manny. Best, Heather Lewis Client Care Manager

August 18, 2018

Valued,fantastic, caring. Customer satisfaction is of great importance to this dealership as well as respect for what an individual can afford. I have always been satisfied wit More

by dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Rhoan
Sep 14, 2018 -

Mercedes-Benz of Temecula responded

Hi, thank you for taking the time to share your valuable feedback with us. Guest satisfaction is our greatest priority. It is wonderful to hear that you had a pleasant and enjoyable time with the help of Melanie. Best, Heather Lewis Client Care Manager

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