
Mercedes-Benz of Tampa
Tampa, FL
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Quick & Easy Experienced well trained personnel made my purchase easy. Everyone that I had dealings with was able to answer all questions or concerns. I highly rec Experienced well trained personnel made my purchase easy. Everyone that I had dealings with was able to answer all questions or concerns. I highly recommend this agency for purchasing a vehicle. More
Poor Customer Service Experience I dropped my vehicle off on Saturday after setting up an appointment with a Service advisor. After I went inside waited for 2 hours my Vehicle was sti I dropped my vehicle off on Saturday after setting up an appointment with a Service advisor. After I went inside waited for 2 hours my Vehicle was still not being worked on. I wasted my valuable 2 hours there.No one followed up on my vehicle instead they told me that I had to follow up. I went there again the next day. I kept following up on the service status after I left my vehicle there because of prior days experience. Service advisor on duty did not provide any status update. Whenever I would go to the service advisors desk he said "I was about to come to you for the update" but I don't think they really cared. Anyways based on my experience I would not go back there again. More
The Top of my bucket list. I have been dealing with MB of Tampa Bay for over 20 years. They do the "right thing" and that's why I keep coming back. The whole team as described b I have been dealing with MB of Tampa Bay for over 20 years. They do the "right thing" and that's why I keep coming back. The whole team as described below including manager Bob Murray always make me feel like family. Whether it's purchasing a new model, servicing, obtaining car advice, buying accessories, financing, the experience is always competent, low pressure, expert,friendly and very pleasant. More
Fantastic service Great service by Dave Z, Mercedes service center really knows how to treat their customers right. Everything taken care of completely. Great waiting a Great service by Dave Z, Mercedes service center really knows how to treat their customers right. Everything taken care of completely. Great waiting area with coffee and beautiful showroom. More
The best! Very friendly group for an auto dealership. High caliber with full attention to detail, which I found very refreshing. I would highly recommend to an Very friendly group for an auto dealership. High caliber with full attention to detail, which I found very refreshing. I would highly recommend to any car buyer. More
Could have been better The service was completed in a timely manner but once again nobody let me know that my car was ready and on top of that my new Ralph Lauren polo shirt The service was completed in a timely manner but once again nobody let me know that my car was ready and on top of that my new Ralph Lauren polo shirt that I had hanging up in the back seat wasn't moved with care so whoever vacuumed in the back also got my shirt dirty. So, if you were in my shoes you could see how those two incidents would leave a longer lasting impression than the actual service. More
Car purchase I found Larry from the dealership very easy to work with. He followed up promptly and provided fair pricing and found the car I wanted quickly. Very I found Larry from the dealership very easy to work with. He followed up promptly and provided fair pricing and found the car I wanted quickly. Very professional and would recommend to others. More
Always awesome! Dan Willing and the service team at Mercedes of Tampa have taken care of me for more than 10 years. They are always pleasant and make sure that I am h Dan Willing and the service team at Mercedes of Tampa have taken care of me for more than 10 years. They are always pleasant and make sure that I am happy. They go above and beyond ever time I am in for service. More
Excellent customer service and work Ellen Tackett Service Advisor is out standing .. caring and knowledge. Very professional. She has been our service advisor for many years. The best we Ellen Tackett Service Advisor is out standing .. caring and knowledge. Very professional. She has been our service advisor for many years. The best we have very had at any car dealer. Work by MBT has always been very good More
Purchase Experience My experience with MB of Tampa was flawless. This was my first experience purchasing a car at Mercedes Benz of Tampa and the bar has been set exceptio My experience with MB of Tampa was flawless. This was my first experience purchasing a car at Mercedes Benz of Tampa and the bar has been set exceptionally high! From start to finish the staff was amazing. The General Manager Bob Murray is awesome. Employees love working there and it's a direct reflection in how customers are treated. Moe my sales rep was also great, provided me my options with no pressure and made the whole process easy. After purchasing the vehicle. the finance process was also great! Adil was quick, knew his stuff and very pleasant. Grace, was just as excited about my new car as I was; as she showed me all the features of my new Mercedes. I could not ask for better treatment, assistance, and guidance through this entire experience. Thanks! Jillian Trapuzzano More