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Mercedes-Benz of Tampa
Tampa, FL
3,437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 24, 2016
Impressive Sales and Orientation Just got a new E400 Cabriolet - Jordan was the right mix of informative, entertaining and low pressure with instant followup. Angelo was equally ente Just got a new E400 Cabriolet - Jordan was the right mix of informative, entertaining and low pressure with instant followup. Angelo was equally entertaining and efficient, and I don't remember the young lady's name who did the new car orientation, but she was patient, funny and effective. An excellent intro to MB ownership! More
by Stoperat
Verified CustomerEmployees Worked With
Jordan Ritter, Angelo Panico
August 24, 2016
As always... Great Service I can always count on Dustin Rogers to be friendly and offer the utmost in professionalism and service. Per the norm the service was excellent. I can always count on Dustin Rogers to be friendly and offer the utmost in professionalism and service. Per the norm the service was excellent. More
by PMHGROUP
Employees Worked With
Dustin Rogers
August 24, 2016
Customer service is a priority. It's done well at MB Tampa. I can not speak more highly of this dealership. I tend to do a good amount of internet research and prep work before visiting a dealer as I hate the I can not speak more highly of this dealership. I tend to do a good amount of internet research and prep work before visiting a dealer as I hate the feeling of being taken for a ride. After finding the car I was interested on the line I spoke to Bruno Santelli about a half hour before getting to the dealership. He had pulled up the carfax and all service records for the car I was looking at and had everything ready when I arrived. He was cordial and focused on providing myself and my family a positive experience while at the dealership. Bruno was straightforward and honest. Also, while the car I was purchasing was a pre-owned Dodge, priced less than 1/10th of the AMGs and Maybach's at the dealership, we were not treated any differently than I would hope to be treated if I was to purchase a $260k car. Every employee that I encountered asked if I was being helped. We then dealt with Kevin Cao for our financing and he was prompt, efficient and courteous as well. While I did arrive with the thought of purchasing a car, there are many factors that can dissuade you from an overall pleasant experience. There was nothing wrong with this purchase. I would and will recommend Mercedes Benz of Tampa to friends/family and will likely purchase from them again. More
by Michael Murphy
Employees Worked With
Kevin Cao, Bruno Santelli
August 24, 2016
Always have a great experience under the care of Bob Net! I always have a great experience under the care of Bob Net -always given a loaner so not inconvienced -quick service -He makes it so easy -A++++ I always have a great experience under the care of Bob Net -always given a loaner so not inconvienced -quick service -He makes it so easy -A++++ More
by LAUXCASSELL
Employees Worked With
Bob Net
August 24, 2016
Best car buying eperience. I had been searching for a particular color combination and finally found it. Unfortunately, it was over three hours from my home. I was very hesita I had been searching for a particular color combination and finally found it. Unfortunately, it was over three hours from my home. I was very hesitant to drive threee hours to look at a vehicle that the pictures might not tell the whole story. I had spoken to Shedrick, our salesperson, and he assured me the car was in great shape. I reluctantly made the drive, but I am glad I did. The car was as described, the deal was as we discussed over the phone and everyone at Mercedes Benz of Tampa Bay was extremely nice and helpful. I will not hesitate to contact them again when it's time to buy another vehicle. More
by cfkenton
Employees Worked With
Shedrick Payne, Angelo Panico
August 24, 2016
Prompt and efficient service. All issues were addressed My Service Adviser Dan W is the best I have ever dealt. He keeps me informed on the status of the service thru out the day and makes recommendations My Service Adviser Dan W is the best I have ever dealt. He keeps me informed on the status of the service thru out the day and makes recommendations as needed. He is focused on creating the best customer experience for me. More
by rob31
Employees Worked With
Dan Willing
August 24, 2016
Wonderful dealership, sales staff and customer service. My experience at Mercedes of Tampa Bay was very smooth and easy. My sales person was Frank Vazquez. Frank was very personable, intelligent about the v My experience at Mercedes of Tampa Bay was very smooth and easy. My sales person was Frank Vazquez. Frank was very personable, intelligent about the vehicle and extremely professional. Frank made my purchase very smooth and easy. Frank is a true asset to the Mercedes of Tampa Bay family. My wife purchased her Mercedes from Frank as well (she was also extremely satisfied with Frank's personable, intelligent and professional sales characteristics) and I know we will purchase many more vehicles from Frank and the Mercedes of Tampa Bay dealership in the coming years. Thank you Frank and thank you to Mercedes of Tampa Bay for making me (and my wife) very satisfied Mercedes owners!!! More
by myregard
Employees Worked With
Kevin Cao, Frank Vazquez
August 24, 2016
People make all the difference! Mercedes has always had a wonderful product; however, service is what separates the mediocre from the exceptional and Rick Greene, our service advisor Mercedes has always had a wonderful product; however, service is what separates the mediocre from the exceptional and Rick Greene, our service advisor, has consistently gone above and beyond to separate Mercedes from other brands we've previously owned. We will continue to purchase and own Mercedes as long as they have caring, attentive, professional people like Rick Greene representing their brand. More
by ECW715
Employees Worked With
Rick Greene
August 23, 2016
The worst Mercedes Benz dealer, I will never buy another Car The worst Mercedes Benz dealer, I will never buy another Mercedes Benz because of my experience with this dealer, they tried to make me pay over 4,000 The worst Mercedes Benz dealer, I will never buy another Mercedes Benz because of my experience with this dealer, they tried to make me pay over 4,000.00 dollars because they made a mistake. More
by P2KENPO
Employees Worked With
Chris Cooprider
August 23, 2016
Quick & Easy Experienced well trained personnel made my purchase easy. Everyone that I had dealings with was able to answer all questions or concerns. I highly rec Experienced well trained personnel made my purchase easy. Everyone that I had dealings with was able to answer all questions or concerns. I highly recommend this agency for purchasing a vehicle. More
by smsfla1
Employees Worked With
Bernard Freedman, Tom Fallon, Angelo Panico
