
Mercedes-Benz of Tampa
Tampa, FL
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Eric Gonzalez/Service Department I called for a service appointment. The lady on the phone was so kind and helpful. She worked with my schedule. When I arrived, Eric Gonzalez was qui I called for a service appointment. The lady on the phone was so kind and helpful. She worked with my schedule. When I arrived, Eric Gonzalez was quick to assist me. he had assisted me in the past with an issue and was also very thorough and genuinely kind. He promptly completed all the paperwork and got my loaner car. I was in and out in less than 15 minutes. He called me the next evening to inform me my car was ready. I highly recommend him as a service advisor. More
Rck Greene is the #1 service advisor Unfortunately the mechanic could not find an issue with our vehicle, but Rick always goes beyond expectation in treating his customers with A+ service Unfortunately the mechanic could not find an issue with our vehicle, but Rick always goes beyond expectation in treating his customers with A+ service. The ML 350 has had a few issues and when the vehicle is in service, nothing is found. More
Profession, friendly, respectful. I am so glad I found Mercedes-Benz of Tampa. It's not the closest Mercedes dealer to my home but I am very satisfied with them. I am so glad I found Mercedes-Benz of Tampa. It's not the closest Mercedes dealer to my home but I am very satisfied with them. More
Needed service Rick Green, our service advisor, is very professional and always goes out of his way to take care of my service requirements. I would recommend him an Rick Green, our service advisor, is very professional and always goes out of his way to take care of my service requirements. I would recommend him and this dealership to my friends. More
John was a great informative salesman. Our Saleman was John C. and he was fabulous. He understood what we were looking for and was helpful in getting the vehicles to look at. When an issu Our Saleman was John C. and he was fabulous. He understood what we were looking for and was helpful in getting the vehicles to look at. When an issue arose with the car at the time we were going to take it home the Manager came and told us that they needed to keep the car and redo the inspection and correct some issues that had arisen. He apologized for our 2 hour trip for nothing and offered to transport the vehicle to us after they checked it out and corrected the problems they found. It showed up at our house on Wed. in great shape. We took it to our mechanic to have him do a once over and he said we had gotten a great deal. He was impressed with the car. We feel very blessed to have found such a warm and friendly dealership with such honorable salesmen working there. They have great smoothies in their refreshment area. More
Terrible experience, more damage to vehicle after service Brand new vehicle that now has more damaged items then when it was brought back for pre-delivery items that were not completed before delivery. Brand new vehicle that now has more damaged items then when it was brought back for pre-delivery items that were not completed before delivery. More
Fantastic! Aaron made the sales process so easy, so painless, and did not treat us like hostages as most dealerships do. He was professional, attentive, and pos Aaron made the sales process so easy, so painless, and did not treat us like hostages as most dealerships do. He was professional, attentive, and positive. I look forward to sending friends to Aaron and the MB Tampa team for cars. They were awesome! More
Over and above Eric has done a great job and continues to make my day each and every time I need to bring my wife's or my car in. He continually offers more concisen Eric has done a great job and continues to make my day each and every time I need to bring my wife's or my car in. He continually offers more conciseness than I request and has made the daunting task of car service seem like a breeze. Thank you for your amazing customer service and keep up the good work. More
Fantastic Got the best service ever. Angelo P and Shedrick P, really know how to treat their costumes. Had the best car buying experience ever...thanks Got the best service ever. Angelo P and Shedrick P, really know how to treat their costumes. Had the best car buying experience ever...thanks More
Review I apologize for this not being 5 but in all fairness I have not needed Service as of yet. I did meet with them when I was purchasing/picking up my ne I apologize for this not being 5 but in all fairness I have not needed Service as of yet. I did meet with them when I was purchasing/picking up my new car and they were promopt and very cordial. I do not anticipate any issues with them! I will be seeing them soon to take care of a new things with the new car. GO SMART CAR!! I named her Brownie! More