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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,437 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,437 reviews

August 25, 2016

Eric Gonzalez/Service Department I called for a service appointment. The lady on the phone was so kind and helpful. She worked with my schedule. When I arrived, Eric Gonzalez was qui More

by TSM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez
August 25, 2016

Rck Greene is the #1 service advisor Unfortunately the mechanic could not find an issue with our vehicle, but Rick always goes beyond expectation in treating his customers with A+ service More

by JFALCON0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene
Aug 25, 2016 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Rick went above your expectations for you. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

August 25, 2016

Profession, friendly, respectful. I am so glad I found Mercedes-Benz of Tampa. It's not the closest Mercedes dealer to my home but I am very satisfied with them. More

by GODESSDI9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Williams
August 25, 2016

Needed service Rick Green, our service advisor, is very professional and always goes out of his way to take care of my service requirements. I would recommend him an More

by ALCORITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Greene
Aug 25, 2016 -

Mercedes-Benz of Tampa responded

We at Mercedes-Benz of Tampa appreciate your positive review of our dealership. I am very pleased to hear that Rick is professional and goes out of his way to take care of you. Thank you for your business! Bob Murray, General Manager

August 25, 2016

John was a great informative salesman. Our Saleman was John C. and he was fabulous. He understood what we were looking for and was helpful in getting the vehicles to look at. When an issu More

by KPN430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Creighton***********************************, Brett Tatum, Ronald Surette
August 25, 2016

Terrible experience, more damage to vehicle after service Brand new vehicle that now has more damaged items then when it was brought back for pre-delivery items that were not completed before delivery. More

by FLG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin Rogers
Aug 26, 2016 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to leave your review. I am sorry to hear about your experience in our service department. Our goal is to perform all service thoroughly and with as much integrity as possible, so I am concerned with your review. Please call me at your convenience so that I may speak with you further about your concerns. We appreciate your business and look forward to resolving this issue. Bob Murray, General Manager, 813-580-5251

Sep 01, 2016 -

FLG responded

Called the number provided and left you a message on Monday the 29th, still waiting for a call back to discuss this matter.

August 25, 2016

Fantastic! Aaron made the sales process so easy, so painless, and did not treat us like hostages as most dealerships do. He was professional, attentive, and pos More

by CALEX2441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Franki, Adil (Adam) Zidouhia, Aaron Bartlett
August 25, 2016

Over and above Eric has done a great job and continues to make my day each and every time I need to bring my wife's or my car in. He continually offers more concisen More

by TCSSIMMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez, Vito Bosco
August 24, 2016

Fantastic Got the best service ever. Angelo P and Shedrick P, really know how to treat their costumes. Had the best car buying experience ever...thanks More

by KAPS1216
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shedrick Payne, Angelo Panico
August 24, 2016

Review I apologize for this not being 5 but in all fairness I have not needed Service as of yet. I did meet with them when I was purchasing/picking up my ne More

by bsmcontellc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan
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