Mercedes-Benz of Tampa

A rip off! Dealership is not taking liability for parts not available. Not willing provide a loaner vehicle. not available. Not willing provide a loaner vehicle. More

On 09/16/21 I received a very bad service, especially from my representative Kathrin Rodgers, she did not contact me for three days, I was calling and texting her and she only answer me once. I had to from my representative Kathrin Rodgers, she did not contact me for three days, I was calling and texting her and she only answer me once. I had to call sales department to find her so she could talk to me. She promised me think she cannot deliver. Sad. All I wanted is to know the condition and the timing I could pick up my car. I would be happy if she talk to me and let me know and tell me only the things she can deliver. if I could give her zero stars I would. More

Worst dealership ever! I decided to give this dealership one last try because I only needed some air in my front tires & they disappointed me for the last time! I pulled in the service & asked if they could one last try because I only needed some air in my front tires & they disappointed me for the last time! I pulled in the service & asked if they could just put some air in my front tires & the guy told me they were to busy & I could go to the gas station to get some air or I would have to wait there over 2hrs. Really? By the time he told me this they could have put air in my tires. So I went to Firestone who were extremely nice, the guy came right out put air in my tires & checked all of them, reset my dash & I was on my way. I would not recommend this dealership to anyone! Horrible experience every time. If this dealership won awards they must of paid someone off!!! More

Horrendous. Dealt with Michael in sales to purchase a car. Called in the afternoon and negotiated price since I was purchasing from a different state. He said he would call me back after checking with hi car. Called in the afternoon and negotiated price since I was purchasing from a different state. He said he would call me back after checking with his manager. Never called back. I call him and he says the manager accepted the price but he was working with another client and would call me back in an hour. I wait another hour, call back and spoke with another sales rep who informs me the car is sold. Confused, I ask to speak with Michael, and the sales rep says he's the only one in and doesn't see him anywhere. Same old used car lot. Don't let the name fool you. More

Jason Pierce at Mercedes Tampa is exceptional. His knowledge of the vehicles is second to none. Thank you. knowledge of the vehicles is second to none. Thank you. More

If you come here or call in, ask for Andrew (Andy) in the service department . It’s the only way to get something done super quick and very professional! Even when I was standing at his desk before he got to service department . It’s the only way to get something done super quick and very professional! Even when I was standing at his desk before he got to work !!!!! More