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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,427 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,427 reviews

March 31, 2023

We recently purchased a 2023 GLE 350 from Mercedes of Tampa Bay. We worked with Jason Dees and he was extremely knowledgeable and professional. Initially, we were going to build a 2023 through the Merc More

by gwils003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Dees
Apr 07, 2023 -

Mercedes-Benz of Tampa responded

Your 5-star review is a source of immense pride for our dealership and we would like to extend our sincerest gratitude for your positive feedback. Our team works hard to provide a memorable and personalized experience, and it is wonderful to know that we were able to achieve that for you. Your recognition of our efforts is a testament to the dedication of our team, and we will continue to work towards providing the best possible service for each and every customer. We are honored by your support and would like to extend our deepest thanks for choosing our dealership for your automotive needs. We look forward to serving you again in the future.

March 01, 2023

Nick Credeur was very friendly and knowledgeable. Answered all of questions and followed up as promised. Thank you! More

by Almadelia.morgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick credeur
February 01, 2023

We have bought and serviced 2 Mercedes during the last 10 years from this dealer. They were excellent in both sales and service. They have grown too successful and their service department has declined in b More

by laladey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Willing
Feb 05, 2023 -

Mercedes-Benz of Tampa responded

We thank you for taking the time to leave your review. I regret to hear that you feel that our service department has declined in quality and convenience. I would like to speak with you further. Please contact me. Alex Glickman, General Manager, 813-580-5251

January 31, 2023

Mercedes Benz of Tampa is the best dealership int he Tampa Bay area and the best Mercedes Dealership I have ever worked with. I lease a new car from them every time and Manny Mptias has been the best Sa More

by DS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Mptias
December 10, 2022

100% unprofessional experience. My wife and I went to this dealership to look for a SUV, but for 1 hour, nobody, I mean NOBODY, approached us or even tried to help us. We approach More

by Alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Nobody, No one did anything or helped.
Dec 14, 2022 -

Mercedes-Benz of Tampa responded

Alan, We thank you for sharing your review with our team. We strive to provide exceptional customer service, therefore we do regret the lack of service you experienced on our behalf. If you are still in the market for a vehicle, we would be happy to assist you. In addition, we would like to speak with you further about your visit overall. Please contact me at your convenience. Alex Glickman, General Manager, 813-580-5251

December 09, 2022

Flee from the flop unamerican business. Most lazy liars with out any supervision. No bosses or chief general manager. Reception has no phone number for CEO of the dealership. No accountabil More

by JOSADUR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hasel
Dec 13, 2022 -

Mercedes-Benz of Tampa responded

We appreciate you sharing your review with us. I regret to hear that you feel this way about our dealership. Please reach out to me at your convenience to discuss your issues. Alex Glickman, General Manager, 813-580-5251

Dec 13, 2022 -

JOSADUR responded

Where is the accountability for the sales man who is lying about anything. What is the appropriate action to the Sales manager who has no supervision. What is the instructions to the receptionist when someone to reach you. What is the action taken against an employee who has no concern of the belongings left in the trade in. In short this place is a disaster.

December 09, 2022

Very professional and knowledgeable. Great customer service. Grazie made the experience so very easy. She was true to her word and made it easy to purchase a car. More

by Lloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Graziella Chahine, Vito Bosco
Dec 09, 2022 -

Lloyd responded

It was the best experience that I had at a dealership. At every turn I was treated like family. Graziella Chahine was exceptional nice and knowledgeable. Her professionalism made the experience more enjoyable

December 07, 2022

Miss Yasmin was really helpful. She helped us and we got our first own car with the help of her . Even she helped me with my insurance and as a new owner she explained me everything More

by Md Riyadh hossain
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasmin , Adil (Adam) Zidouhia
Dec 07, 2022 -

Md Riyadh hossain responded

I’m quite happy with there service. Miss Yasmin helped us a lot . She is a good salesperson. Even all of them helped me a lot .

December 01, 2022

Little wait time and great service…my advisor explained what they were going to do More

by davsnw1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Willing
November 19, 2022

Fantastic service! Thanks, Jay May and finance team, for helping us make our car buying experience quick and enjoyable. Love our 2023 Mercedes E350!! More

by miajoules
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay May
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