
Mercedes-Benz of Tampa
Tampa, FL
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Outstanding experience. From A to Z this dealership is outstanding. It is true that the brand makes a difference, however we have dealt with other MB dealerships in the past From A to Z this dealership is outstanding. It is true that the brand makes a difference, however we have dealt with other MB dealerships in the past and none of them came even close to how the Tampa one is. Knowledgeable, professional, helpful and caring staff who is there just to make the difference in your life. Service team is great, as well as the sales team and finance. Highly recommended. We will only buy our vehicles from Tampa MB going forward. More
not easily impressed Service Writer was excellent, repair was done in a timely manner, at a fair price and my vehicle was returned clean. Thank you MB Tampa Service Writer was excellent, repair was done in a timely manner, at a fair price and my vehicle was returned clean. Thank you MB Tampa More
DAIMLER-BENZ RATED SALES TEAM (THE STANDARD!) David Tiffenberg, Bruno Santelli, Grace Imeh, Adil Zidouhia, and Tim (new personnel in finance) are the epitome of customer service. Together this te David Tiffenberg, Bruno Santelli, Grace Imeh, Adil Zidouhia, and Tim (new personnel in finance) are the epitome of customer service. Together this team made our buying experience less stressful, especially with such a large dollar item. I met Bruno over a year ago when I originally started my search and I told him that I was going to look around. After traveling all over central and souther Florida to the various Mercedes Benz dealerships, I made my way back to Mercedes of Tampa, particularly Bruno Santelli to make my purchase. As Bruno was working with another customer, he introduced me to David Tiffenberg who treated me as if I were a member of the family. The whole experience was absolutely fantastic. He allowed me and my wife to look at the models that we wanted and patiently waited and answered our questions. We already knew the vehicle we wanted, but we had to be sure. David, like Bruno, patiently waited and answered all of our questions. In the meanwhile, Bruno continued to check on us to ensure we were being well serviced and all of our questions were being answered. When we finally made our decision, David and Bruno escorted us to Adil and Tim (Tim was in training as it was only his second day). As Adil confirmed our qualification for loans, he compared rated to ensure we got the best rate in which we qualified for explaining, in detail, what would be good for us and why. At the same time, Adil ensured that Tim understood what was going on and why he was doing what he was doing. Finally when we were done with the purchase paperwork in the finance department, Bruno and David came back and introduced us to Grace. Grace, is very knowledgeable on the vehicle in which we purchased and she explained the features of our new purchase. In all, this sales team has done an amazing job in, not only selling me a quality Mercedes Benz (the car of my dreams) but they also treated me and my with like family; a feeling you don't normally get when you go purchase any high dollar item. Because of each of these individuals, I will alway recommend to my friends and associates who is looking to purchase a Mercedes Benz this team of sales experts at Mercedes Benz of Tampa. More
Finally Got Service I've Always Dream Of It feels good to be taken care of by those who have your best interest in mind. I recommend any one looking for good deal at fair price go see these g It feels good to be taken care of by those who have your best interest in mind. I recommend any one looking for good deal at fair price go see these guys :) More
how can we help you after we couldnt help you after years of dealing with this dealership, they have become the dealer that calls you after you leave to try to get you back, had service appointmen after years of dealing with this dealership, they have become the dealer that calls you after you leave to try to get you back, had service appointment on dec. 10, 2016....was ignored in the service area, never asked my name, then a service specialist finally asked if i had been waited on, for which i replied no, and he continued with , WELL WOULD YOU MIND IF I WAITED ON THIS CUSTOMER FIRST......seriously, who does that.....so i left and then got about 8 miles away, and my phone starts ringing.....i just dont understand After leaving this review on December 10, I received a phone call on December 12 at 830am from mike on the customer support team in service, he demanded to know why I had attacked him in this review, he continued that he had tried to call me after I had left, and that I had talked to rick first. His tone was abrasive and confrontational, very sad from a dealership that I have been going to for so many years......I will tag mr silvers and mr burt in on this review so that he can see how I was treated...... More
Highly recommend So so happy with the purchase and the service of Mercedes-Benz of Tampa. Robert Weisgal is most amazon sale person . Very friendly and helpful. He he So so happy with the purchase and the service of Mercedes-Benz of Tampa. Robert Weisgal is most amazon sale person . Very friendly and helpful. He helps you choose what's really the best for you! You are highly recommended! More
Could not have been better. I had a fantastic experience with Mercedes Benz of Tampa. Moe and Brett (manager) could not have been more helpful, kind, and patient. Thank you!! I had a fantastic experience with Mercedes Benz of Tampa. Moe and Brett (manager) could not have been more helpful, kind, and patient. Thank you!! More
Great Sales Experience and Great Finance Rep Outstanding service all the way around. The attention to detail starting with Manny and ending with the delivery concierge was simply outstanding. C Outstanding service all the way around. The attention to detail starting with Manny and ending with the delivery concierge was simply outstanding. Could ask for more!!! More
Don't Miss Out on a Great Deal & a Royal Experience!!! This was my second Mercedes-Benz leased from MB of Tampa . Without a doubt, the staff here is stellar & exemplary. For our second car we must have gon This was my second Mercedes-Benz leased from MB of Tampa . Without a doubt, the staff here is stellar & exemplary. For our second car we must have gone to the dealership about 10 times to look at various cars and crunch the numbers. My wife kept changing her mind about the vehicle she wanted, but the staff was very helpful, polite and attentive in working with us every time--either personally, on the phone or via email. No attitude, no disrespect, just pure professionalism & genuine care in getting her into the right car. The GM, Tom Fallon, & the Sales Manager, James Berger, worked numbers for us in every which way I asked. I am all about the numbers, and they provided me with every bit of detail requested without hesitation. They really worked with us to find the right vehicle and got us the best price around (trust me, we did our homework). And our Salesperson, Bruno Santelli, was one of the best salesmen I have ever dealt with. He always did what was expected and way more. He stayed late with us when looking at cars and when we took delivery. I would suggest you ask for Bruno by name, he will really roll out the red carpet. Finally, in the finance/leasing department, Kevin Cao, was really professional, energetic & helpful. He helped us sort identify an issue with our credit reports we were unaware of so we could resolve it. He was able to answer all our questions about our lease and explained all our options an various payment scenarios. And he also knows all the great restaurants in the area. In a nutshell, if you're on the market for a Mercedes-Benz, you will really enjoy your experience and deal at MB of Tampa. I'm already planning for my 3rd vehicle. More
Excellent very pleasant place to buy a car. I particularly found Mary Johnson to be very helpful and patient in explaining all the features on the car. very pleasant place to buy a car. I particularly found Mary Johnson to be very helpful and patient in explaining all the features on the car. More