Mercedes-Benz of Tampa

This was my first experience with this dealer, and the first time in a long time that I bought a used car instead of a new car. The team at the dealership was very easy to work with, and best of all, ther first time in a long time that I bought a used car instead of a new car. The team at the dealership was very easy to work with, and best of all, there were no surprises! All of the "post-purchase" follow up (tag/title transfer, everything with my trade in, etc) was as smooth as the purchase process was for me. The only concern that I had was that the dealership only had one set of keys for my car, so I did have to go to the Acura dealer to buy another set of keys - by the way, not as inexpensive an endeavor as you may think. I do wish that I hadn't had to do that, but again, it was the only inconvenient thing encountered with my purchase and the only reason that I gave the dealer a lower score for customer service. More

I love my new pre-owned C230 2007. Ryan was very helpful and kept going back to get the price I wanted. Junior in service was great as he was quick to get me in a loaner and off to work. He did above and be and kept going back to get the price I wanted. Junior in service was great as he was quick to get me in a loaner and off to work. He did above and beyond for the service I asked. Everyone is friendly and helpful. Joyce Hess More

Great experience! Found the car on the internet and worked with Keith to make it happen. Paperwork overnighted to me in Texas and completed and sent back to Tampa. Flew to Tampa to pick up the car (B worked with Keith to make it happen. Paperwork overnighted to me in Texas and completed and sent back to Tampa. Flew to Tampa to pick up the car (BEAUTIFUL car as described and viewed on line)and drove it back to Houston with no problems. Love this car (Crossfire) beautiful color looks and runs like new! Jimmy More

I bought car over internet and Joey was upfront and provided an honest description of the car so I didn't experience any "surprises". I was met me at the airport and had the car was ready to go when I provided an honest description of the car so I didn't experience any "surprises". I was met me at the airport and had the car was ready to go when I got there. Drove home (425 miles) no problem. A first class dealer. More

Great experience , fast, friendly service, will buy from them again. Easy to deal with them, Joe was so helpful from beginning to the end, I will recommend that dealership to my friends. A++++++++++++++++++ them again. Easy to deal with them, Joe was so helpful from beginning to the end, I will recommend that dealership to my friends. A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ More

Everything was OK !!! And I hope that your dealership Everything was OK !!! And I hope that your dealership will continue to offer us a better and better service. I also want to recognize your t Everything was OK !!! And I hope that your dealership will continue to offer us a better and better service. I also want to recognize your team for good communication an explaining every detail during the buying process. Thanks, Artan Gojani More

I have purchased 6 vehicles from Joey and Mercedes. He knows the products he sells and he represents Mercedes of Tampa with the utmost professionalism. We did not make a recent deal on a 2007 Mini and knows the products he sells and he represents Mercedes of Tampa with the utmost professionalism. We did not make a recent deal on a 2007 Mini and regretfully my business went to Stadium Toyota. One suggestion to keep and/or promote customer loyalty is to give your sales staff (that deals with your sister dealership trades) the ability to close the deal. There seems to be a disconnect and as a result you lost my business. Joey and Ed are the reasons I buy, but your organization must give your used car sales force the tools to succeed... I hope that the organization evaluates the process and looks for ways to improve operational efficiency and used car staff effectiveness to make good deals to consumers. Thanks, Troy MacDonald 813 625-8912 More

Great car; good experience even though the car only lasted 1.5 hours before first major service required. All thereafter was very good. In the final analysis, having a major problem with the car allo lasted 1.5 hours before first major service required. All thereafter was very good. In the final analysis, having a major problem with the car allowed us to meet and assess service from the very beginning. Negotiations of sale were smooth and professional. All followup has gone as expected. Sales and service personnel continue to check on us and the vehicle. Thanks More

The Internet sales team at Mercedes Tampa is top notch. They understand that we are all busy people and don't want to spend half a day in their showroom. I worked with Tom, who is a super nice guy and he They understand that we are all busy people and don't want to spend half a day in their showroom. I worked with Tom, who is a super nice guy and he informed me exactly when the model and color of the car I was shopping for was going to be available and this led to a very smooth transaction. I recommend him highly. More

Tom was great! Worked out a fabulous deal for me! Made it worth my while to buy from Tampa and not the dealers in my area (Orlando). I have even referred two friends to him and he sold one a car and the othe worth my while to buy from Tampa and not the dealers in my area (Orlando). I have even referred two friends to him and he sold one a car and the other one will buy next month! More