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Mercedes-Benz of Tampa
Tampa, FL
3,437 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,437 reviews
September 18, 2017
Poor follow through on anything promised Test drove vehicle a couple weeks ago . The auxiliary battery needed to be replaced . I told them I would be back the following day with the check Test drove vehicle a couple weeks ago . The auxiliary battery needed to be replaced . I told them I would be back the following day with the check . It was late when I picked the car up they had not replaced the battery . I've received two promises since they would pick my car up and they failed to show up both times . I'm not happy at all with this purchase this far. Plus they registered car in deceased husbands name More
by Loiw2671
Employees Worked With
Julian Burt, Jaden Batten, Noah Rais, Julie Boland
August 24, 2017
Great Service The service was great. Wait times for finance was a bit slow and didnt receive timely follow up. But over all my salesperson was very helpful. The service was great. Wait times for finance was a bit slow and didnt receive timely follow up. But over all my salesperson was very helpful. More
by Michelle Watson
Employees Worked With
Bruno Santelli
August 21, 2017
Very happy with the new car and the employees that helped me Excellent customer service and very profesional. The process was smooth and satisfactory. I had the best experience getting a car from here. They help Excellent customer service and very profesional. The process was smooth and satisfactory. I had the best experience getting a car from here. They help in any way possible to make the customer happy and they also keep it realistic for each customer. More
by Blanco081
Employees Worked With
Jonathan Welty, Tim Barbeau
August 21, 2017
Joey at the service department made it amazing. I give five stars because of the service department. Joey went out of his way for me, to make sure my car and loaner were ready to go for me. I did n I give five stars because of the service department. Joey went out of his way for me, to make sure my car and loaner were ready to go for me. I did not have to wait and that is important for me to get to my employees on time. Joey should be calling me as soon as the recall items come in on both of our Mercedes vehicles. I am very happy with Mercedes-Benz Tampa. More
by KATIE.NICKERSON3
Employees Worked With
Joey Helenek
August 21, 2017
Great Purchase Experience Bruno our sales person was extremely courteous and professional. No annoying sales tactics and did what he said. Even though we were not buying a ne Bruno our sales person was extremely courteous and professional. No annoying sales tactics and did what he said. Even though we were not buying a new Mercedes he gave us the full experience for our used non-Mercedes vehicle. I would highly recommend Bruno and Mercedes of Tampa team for new and used vehicles. More
by Sean
Employees Worked With
Bruno Santelli
August 20, 2017
Very good service when Bruno works with me for my order of GLE 2018. His team has professional service. I'd like to recommend him to my friends. when Bruno works with me for my order of GLE 2018. His team has professional service. I'd like to recommend him to my friends. More
by Gary
Employees Worked With
Bruno Santelli
August 13, 2017
Stellar car buying experience Bruno showed me several cars and I went home with my GLC 300 and I love it. Their service is too notch. I can't inagine ever owning another car bran Bruno showed me several cars and I went home with my GLC 300 and I love it. Their service is too notch. I can't inagine ever owning another car brand. More
by Seant01
Employees Worked With
Bruno Santelli
August 03, 2017
Finally a painless & even somewhat fun car buying experience Bruno was incredibly knowledgeable and a true car lover. He was absolutely fantastic to work with. He completely and comprehensively understood my ob Bruno was incredibly knowledgeable and a true car lover. He was absolutely fantastic to work with. He completely and comprehensively understood my objectives in regards to model and price. As a veteran, he is especially kind to all military personnel both active and nonactive. When the time comes to purchase another vehicle, if he is still there, it will be definitely from him. More
by StetserM
Employees Worked With
Bruno Santelli, Grace Imeh, Tim Barbeau
August 01, 2017
The Best or Nothing - Excellent Sales Experience Jon has a tremendous amount of product knowledge which really highlighted the reasons why moving forward with a Mercedes-Benz was the right choice. Jon has a tremendous amount of product knowledge which really highlighted the reasons why moving forward with a Mercedes-Benz was the right choice. Kevin Cao did a great job to get me to a price point within my budget. I'm very happy with my decision. The sales process was inviting and not overwhelming or pressured. Jerry was very efficient with my paperwork and explained all documents clearly and thoroughly. Excited to be a new E400 Launch Edition 1 Owner! .tk #thebestornothing More
by Thomas King
Employees Worked With
Alex - Helped close the deal, Jerry Cardine, Kevin Cao, Jonathan Welty
August 01, 2017
Bruno is the best!! Bruno initially contacted me through an internet inquiry. I could not come in immediately and he was very patient. When I finally decided on the vehic Bruno initially contacted me through an internet inquiry. I could not come in immediately and he was very patient. When I finally decided on the vehicle I wanted Bruno was a complete gentleman in assisting me with the purchase. No pressure just the most accommodating salesman ever !! Would recommend all my friends and family to him. Mary was the perfect concierge. She was extremely patient and knowledgeable about my new car. She spent lots of time making sure I understood everything! More
by Dgsmercedes
Employees Worked With
Bruno Santelli, Mary Johnson, Tom Fallon
