
Mercedes-Benz of Tampa
Tampa, FL
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Wow. Just wow. Joey Helenek is absolutely amazing! He was extremely helpful and informative. I had a few questions regarding my car and felt he cared about me, my ve Joey Helenek is absolutely amazing! He was extremely helpful and informative. I had a few questions regarding my car and felt he cared about me, my vehicle and my experience. He definitely is a valuable asset to Mercedes-Benz! I look forward to my next visit and his smiling face :) More
Very easy to buy a car, continuous great support Nick was a genuine professional in the sales process and I still feel valued even after the purchase is complete. Grace was extremely helpful showing Nick was a genuine professional in the sales process and I still feel valued even after the purchase is complete. Grace was extremely helpful showing me how to navigate the vehicle. Noah was a pleasure to work with and stayed quite late to finance this deal. I enjoy the service and the coffee bar when I’m there. Overall very happy with my experience owning a Mercedes thus far. More
Great service This dealership goes up and beyond our expectations. Joey always makes the service experience very fast and easy. He goes out of his way to make sure This dealership goes up and beyond our expectations. Joey always makes the service experience very fast and easy. He goes out of his way to make sure all our needs and expections are met and done right. Love the customer service they provide. More
Fabulous Experience Mark Gray made the whole experience pleasant and treated us like gold. He was always available and very knowledgeable. Adil was knowledgeable and help Mark Gray made the whole experience pleasant and treated us like gold. He was always available and very knowledgeable. Adil was knowledgeable and helpful. He made the whole finance part less scary and helped us make good decisions. Our concierge person was really great and so patient! This is our 5th Mercedes and Dan Willing has given us amazing service throughout! More
Great service and pricing Dealt with both Bruno and Arielle; both of whom made the process so easy, were very friendly and delivered exactly what I wanted. Highly recommend. Dealt with both Bruno and Arielle; both of whom made the process so easy, were very friendly and delivered exactly what I wanted. Highly recommend. More
SEAMLESS TRANSACTION I found the exact car I sought at M-B of Tampa. I emailed the dealership and I was promptly contacted by Chad Close. His price on their car and on m I found the exact car I sought at M-B of Tampa. I emailed the dealership and I was promptly contacted by Chad Close. His price on their car and on my trade were acceptable to me. I should state that I needed to travel 3.5 hours each way to get to M-B Tampa. Upon my arrival at the dealership, Chad meet with me, we test drove the new car, and the transaction progressed smoothly from there. I met with Lam in the Business Office and then Ralph, the concierge, explained the most important features of the car. But it all started with Chad and his completely honest and forthright dealings with me. I paid exactly, to the penny, the statement he emailed to me. I recommend Chad, without reservation to anyone wanting a Mercedes Benz. More
Very happy with our service We had the pleasure of having Shedrick Payne. He was absolutely amazing and did everything he could to make sure we were able to get our car. To this We had the pleasure of having Shedrick Payne. He was absolutely amazing and did everything he could to make sure we were able to get our car. To this day, he still helps us with any questions we have. He was great! And we will absolutely be using him again! More
Excelent customer service! I bought our car at MB of Tampa, and always bring it back whenever it needs maintenance. However before Christmas they said they could not acomodate m I bought our car at MB of Tampa, and always bring it back whenever it needs maintenance. However before Christmas they said they could not acomodate me for next day service. So I went to Sarasota to get a diagnosis for the car problem. It took Sarasota all day and they give me $$$$ quote. So I called MB of Tampa back on the way home and spoke with Joey who informed me it will cost $$, plus he could accommodate my request to bring the car the next day. The car repair took several days, which I did not mind at all because Joey arranged a brand new 2018 GLC for my loaner. He was very helpful, kind, respectful, and professional. Joey is one of the best service advisors at MB of Tampa. More
Our second car from this dealership This was our second deal closed on a new Mercedes Benz at this dealership. It began with an online inquiry on a used car and we got set up with Chad C This was our second deal closed on a new Mercedes Benz at this dealership. It began with an online inquiry on a used car and we got set up with Chad Close. We exchanged several emails and agreed on a date to come in for a test drive. Long story short, we left the dealership with a brand new 2018 Mercedes Benz GLC 300. Both my wife and I love the car. Chad is a real class act, with a low key, no pressure, honest approach. He is extremely knowledgeable about his product and worked very had to make a deal. I gave him the parameters I needed to work in and he produced the results. There are two Mercedes Benz dealerships closer to our home, but we chose Mercedes Benz of Tampa based upon our past purchase experience, their excellent service department, and the " little things" they do for you. More
Excellent service experience at dealer Joey Helenek and his team goes above and beyond to make customer understand the service car needed and made sure I Donot have any further question. Joey Helenek and his team goes above and beyond to make customer understand the service car needed and made sure I Donot have any further question. More