
Mercedes-Benz of Tampa
Tampa, FL
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Over the top pleased! I'm from NH and have been to other Mercedes dealerships, this one by far exceeded expectations. From the time I pulled into the Tampa service car port I'm from NH and have been to other Mercedes dealerships, this one by far exceeded expectations. From the time I pulled into the Tampa service car port, I was treated w a red carpet greeting. I was in FL for almost a year to receive medical treatment so I was weak and not well. Eric Gonzalez was a life saver! He was friendly, professional, courteous and extremely accommodating! Everything was completed in a timely manner. Eric gets 5 stars from me! More
first car scheduled service My car just received its first scheduled service (one year) and a subsequent detailing. I couldn't have been more pleased with the results. The car My car just received its first scheduled service (one year) and a subsequent detailing. I couldn't have been more pleased with the results. The car runs beautifully, looks beautiful, and the price of the detail was far less than anticipated - especially for the time and labor involved. Thanks to Dan Willing and the detail team. More
Control knob repair Problem handled well. Protective floor mat left. In car as was large work ticket. Driver side mirror left in closed position and small piece of maskin Problem handled well. Protective floor mat left. In car as was large work ticket. Driver side mirror left in closed position and small piece of masking tape left on front bumper. More
Recent lease of E350 2016 They go out of their way to make the car buying experience painless. Friendly, and understanding, they cater to car buyer's need. The management is They go out of their way to make the car buying experience painless. Friendly, and understanding, they cater to car buyer's need. The management is attuned to all that transpires, their presence is evident in all the buying process. More
Service Center Maintenance Just purchased this GLE 400, however, I have owned several ML 350's and a SLK and I can honestly say that I have only needed minor service on any of m Just purchased this GLE 400, however, I have owned several ML 350's and a SLK and I can honestly say that I have only needed minor service on any of my Mercedes going back to the later 1990's. More
Service The MB of Tampa Svckm Dept has provided great service since relocating to the area in 2013.. We feel excellent services start with your Service Adviso The MB of Tampa Svckm Dept has provided great service since relocating to the area in 2013.. We feel excellent services start with your Service Advisor to assure proper communication to the maintenance crew. More
PARTS DEPT. I order glass from Tom Pappas on a regular basis and can say I have never had an issue with anything going wrong. He is very knowledgeable, efficient I order glass from Tom Pappas on a regular basis and can say I have never had an issue with anything going wrong. He is very knowledgeable, efficient and friendly. More
Outstanding staff I recently bought a GL 450 and my salesman Mark Sheets went over and beyond to make my car buying experience a great one. Also the service departmen I recently bought a GL 450 and my salesman Mark Sheets went over and beyond to make my car buying experience a great one. Also the service department is wonderful. They do a great job and get the work done in a timely fashion. Overall the staff here is awesome. More
We Look Forwards to Our Service Visits! A Real Class Act!!! We drive all the way from Winter Haven for our service visits, and we love MB of Tampa! From the moment we arrive at the "valet parking" feel, we are We drive all the way from Winter Haven for our service visits, and we love MB of Tampa! From the moment we arrive at the "valet parking" feel, we are treated special by a uniquely friendly staff. My wife loves the free coffee drinks, the lounge area with big screen t.v.; and I especially enjoy watching the service area through the giant windows of the lounge area. Our car always comes back to us repaired properly, with no surprises, and freshly washed. A Real Class Act!!! More
Mercedez of Tampa It seems like I always have an issue at this location and the staffing is rude. I called them to see how much a service A oil change for E350 would be It seems like I always have an issue at this location and the staffing is rude. I called them to see how much a service A oil change for E350 would be and got 3 different prices and the receptionist was very rude and the guy in service was saying that they won't give a rental any more and I'd have to wait 1 to 1 & 1/2 hour (that was never the case they always gave rental) & I usually don't mind but I just got out of work I was tired. Spoke to service manager and he fixed everything very well mannered but when I got there the rental car had food on the floor and smelled like cigarettes and of course the price the manager told me went up to when it was time to pay. More