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Mercedes-Benz of Tampa

Tampa, FL

4.0
3,438 Reviews

4400 N Dale Mabry Hwy

Tampa, FL

33614

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Showing 3,438 reviews

December 22, 2015

Over the top pleased! I'm from NH and have been to other Mercedes dealerships, this one by far exceeded expectations. From the time I pulled into the Tampa service car port More

by Psalm16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Eric was friendly and accommodating. Thank you for your business. Bob Murray, General Manager

December 22, 2015

first car scheduled service My car just received its first scheduled service (one year) and a subsequent detailing. I couldn't have been more pleased with the results. The car More

by PAUL-LEWIS-INTERIORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Willing
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

Thank you for the great review of Mercedes-Benz of Tampa. I am proud to hear that Dan and our team made your vehicle run and look beautiful. We appreciate your customer loyalty and we look forward to serving you again in the future. Bob Murray, General Manager

December 22, 2015

Control knob repair Problem handled well. Protective floor mat left. In car as was large work ticket. Driver side mirror left in closed position and small piece of maskin More

by DREZ60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie Gass, Gary Green
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

Thank you for the great review of Mercedes-Benz of Tampa. Your satisfaction is important to us, so I am pleased that my team handled your problem well. we look forward to working with you again. Bob Murray, General Manager

December 22, 2015

Recent lease of E350 2016 They go out of their way to make the car buying experience painless. Friendly, and understanding, they cater to car buyer's need. The management is More

by sgtmajcanddo
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Manny Mptias, Jerry Cardine, Tom Fallon
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

Thank you for the 5 star review of Mercedes-Benz of Tampa. Our goal is to provide excellent customer service and I am pleased that our team provided a painless experience, by catering to your needs. Thank you for your business and we look forward to serving you again. Bob Murray, General Manager

December 22, 2015

Service Center Maintenance Just purchased this GLE 400, however, I have owned several ML 350's and a SLK and I can honestly say that I have only needed minor service on any of m More

by spbeau14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cary Jedlovec
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

Thank you for the excellent review of Mercedes-Benz of Tampa! We hope you enjoy your GLE 400 and we look forward to seeing you again for service. Bob Murray, General Manager

December 22, 2015

Service The MB of Tampa Svckm Dept has provided great service since relocating to the area in 2013.. We feel excellent services start with your Service Adviso More

by RANVCNJAN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Nankovitch
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. It gives me great pride to know that our team provided great service and communication. Please let us know in the future what we can do to assist you further. Bob Murray, General Manager

December 22, 2015

PARTS DEPT. I order glass from Tom Pappas on a regular basis and can say I have never had an issue with anything going wrong. He is very knowledgeable, efficient More

by jmh0303
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Pappas
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

I am glad you enjoyed your experience at Mercedes-Benz of Tampa. I am happy to hear that Tom is knowledgeable, efficient, and friendly. Please let us know in the future what we can do to assist you further. Bob Murray, General Manager

December 22, 2015

Outstanding staff I recently bought a GL 450 and my salesman Mark Sheets went over and beyond to make my car buying experience a great one. Also the service departmen More

by jmsheffler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared White, Jaleel Khan, Dan Polen, Mark Sheets
Dec 22, 2015 -

Mercedes-Benz of Tampa responded

Thank you for your positive review of Mercedes-Benz of Tampa. I am very pleased to hear that Mark went above and beyond to make your car purchasing process a great experience. Thank you for your business and we look forward to working with you again in the future. Bob Murray, General Manager

December 22, 2015

We Look Forwards to Our Service Visits! A Real Class Act!!! We drive all the way from Winter Haven for our service visits, and we love MB of Tampa! From the moment we arrive at the "valet parking" feel, we are More

by BANANASHACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Gonzalez, Bob Net
Dec 23, 2015 -

Mercedes-Benz of Tampa responded

Thank you for leaving a positive review of Mercedes-Benz of Tampa. Customer service is paramount, so I am happy to hear that my team is friendly and that your wife loves our customer service lounge's amenities. We appreciate your business and if you need anything in the future, please make sure to let us know. Bob Murray, General Manager

December 22, 2015

Mercedez of Tampa It seems like I always have an issue at this location and the staffing is rude. I called them to see how much a service A oil change for E350 would be More

by JENSY87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Greene
Dec 23, 2015 -

Mercedes-Benz of Tampa responded

Thank you for taking the time to bring your experience to our attention. It is our expectation that every customer has a great experience with us. I am sorry to hear that was not the case during your visit to our service department. I also apologize for any miscommunication you experienced. I would like to discuss your situation with you in further detail, if you could please contact me directly at your earliest convenience. Bob Murray, General Manager, 813-580-5251

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