
Mercedes-Benz of Tampa
Tampa, FL
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Bruno is professional and courteous I inquired on a used vehicle over the internet and had the pleasure of working with Bruno Santelli. Bruno provided me with the answers I requested and I inquired on a used vehicle over the internet and had the pleasure of working with Bruno Santelli. Bruno provided me with the answers I requested and negotiated the pricing right through the phone. Overall, Bruno did his best to ensure a smooth transaction. More
Friendly I can't say enough. I knew Bob Net when he worked at the dealership in Lakeland years ago. He helped me there and now has helped me at the Tampa stor I can't say enough. I knew Bob Net when he worked at the dealership in Lakeland years ago. He helped me there and now has helped me at the Tampa store! Nice to see a friend. More
50,000 mile service All questions were answered in a complete, understandable manner. Mike was very attentive. He listened and treated my requests completely and as if n All questions were answered in a complete, understandable manner. Mike was very attentive. He listened and treated my requests completely and as if no question was unimportant to him. I have used Mike as my consultant in the past and will continue to use his service in the future. Unfortunately, the service cost over $2000.00, which will only delay when I will be ready to purchase an upgraded vehicle in the near future. More
Sales/Service Everyone at MBOT is extremely professional, courteous, and helpful, going above and beyond to make sure your buying experience is pleasant and easy. F Everyone at MBOT is extremely professional, courteous, and helpful, going above and beyond to make sure your buying experience is pleasant and easy. First class A+ More
Purchase of our vehicle From the moment we shook Bruno Santelli hand we knew we would be purchasing a vehicle from MBOT. Cant share enough positive comments regarding our exp From the moment we shook Bruno Santelli hand we knew we would be purchasing a vehicle from MBOT. Cant share enough positive comments regarding our experience from sales, financing to walking us through the set up of all the features of our vehicle. Thank you! Jarrett & Christy More
Service call Always know that I'll be more than satisfied with the time the services consumes and the results of the service personnel who have helped me.......Goo Always know that I'll be more than satisfied with the time the services consumes and the results of the service personnel who have helped me.......Good work!, More
Dan Willing is the best We have been customers at Mercedes-Benz of Tampa for many years (back to the Precision days). Dan Willing has always been our service advisor and simp We have been customers at Mercedes-Benz of Tampa for many years (back to the Precision days). Dan Willing has always been our service advisor and simply goes above and beyond. I highly recommend him! More
Excellent customer service I have been a loyal customer of Mercedes Benz for many years. Yes I love the brand but its the level of service that I receive, especially from Dan I have been a loyal customer of Mercedes Benz for many years. Yes I love the brand but its the level of service that I receive, especially from Dan Pollen in the service department that keeps me loyal to Mercedes Benz of Tampa Bay. When I purchased my new car I worked with Tobias Czock and James Berger and could not have been more pleased. Jared White handled the financing and made it as easy as possible. I would highly recommend any of these individuals. More
One of the Best Customer Service Experiences Ever! Driving home from work last week I experienced the loss of my power steering in my E350 sedan and then the engine began to overheat. After towing to Driving home from work last week I experienced the loss of my power steering in my E350 sedan and then the engine began to overheat. After towing to the dealership, my Customer Service rep Ellen out of the Tampa Bay location put me in a loaner for a few days while parts got ordered from Jacksonville. I can't say enough about the level of service that Ellen demonstrated, always calling me to let me know of updates on the repairs. With a possible bill of $1500, I wound up paying half of that after Ellen coordinated with my insurance company to work out the details. Ellen's the Best! More
service Excellent service. They take care of every little detail. Service consultant, Dan Willing is great. He always makes sure that everything is done and Excellent service. They take care of every little detail. Service consultant, Dan Willing is great. He always makes sure that everything is done and even things that were not told but needed. The car is always clean when picked up. More