Mercedes-Benz of Tampa

Tire Replacement at Mercedes Benz of Tampa Mercedes Benz of Tampa...and particularly my Service Advisor Ellen Tackett have provided excellent service for me for the last 15 years. Ellen walked Mercedes Benz of Tampa...and particularly my Service Advisor Ellen Tackett have provided excellent service for me for the last 15 years. Ellen walked me through the roadside service process for a flat tire and then was able to get me in for service the next morning for the replacement. The process was seamless as usual. More

Pre-Owned Purchase - Good Experience I would just like to say, my experience in the process and purchase was quite favorable. From the moment my wife and I arrived at the dealership, Gar I would just like to say, my experience in the process and purchase was quite favorable. From the moment my wife and I arrived at the dealership, Gary Green, was polite and not overbearing. He was polite and very professional. He showed us multiple styles and reviewed every feature a particular car had and offered. Once the decision was made, the paperwork process was very efficient, though a bit slow, took 2 hours to complete. This was due to high foot traffic, but once I was in the billing office, the process didn't take more than 30 minutes. My overall experience was very positive, and I would recommend Gary and Mercedes of Tampa to my friends. Thanks, Erik More

Ellen Tackett is the best! I have been a Mercedes-Benz of Tampa service customer since 2007. Ellen Tackett has been my service adviser for the last 7 years. I can honestly say I have been a Mercedes-Benz of Tampa service customer since 2007. Ellen Tackett has been my service adviser for the last 7 years. I can honestly say she is the best adviser I have had in all my years of being a car owner across numerous brands. I keep buying Mercedes because of the stellar service I receive at MOTB. I recommend this dealership highly! Mike V. Tampa More

Maintenance Service B Mike N was very professional and efficient. Made getting service on my car hassle free. I will request him again next time I come in. Mike N was very professional and efficient. Made getting service on my car hassle free. I will request him again next time I come in. More

Schedule E maintance on my CLS 550 I contacted Mike to set up the service on my CLS 550. When I arrived he was ready for me. He took the car in and advised me of the specifics of the s I contacted Mike to set up the service on my CLS 550. When I arrived he was ready for me. He took the car in and advised me of the specifics of the schedule E service. Mike called with the service departments findings to include cost. Mike again called when the work was complete. I found the car to have been cleaned and was in great condition following the service. I have requested Mike to handle car going forward. More

Professional Service Had an issue surface on my ABS and ARS and it was identied and corrected quickly. They worked with my warranty (extended) provider and provided a qui Had an issue surface on my ABS and ARS and it was identied and corrected quickly. They worked with my warranty (extended) provider and provided a quick solution. More

Just another example of excellence Purchasing a car can be a hassle. But this is the fifth time I have purchased from Cary. And I NEVER have had a bad experience. I leave feeling th Purchasing a car can be a hassle. But this is the fifth time I have purchased from Cary. And I NEVER have had a bad experience. I leave feeling that I not only received the best personal attention possible – but that I got an extraordinary deal on my new car. I refuse to deal with any other salesman. This weekend I test-drove more than four cars with Cary and each ride was great. The car I purchased I love and I left confidant that my selection was the right one. Dealing with Cary takes the hassle out of buying. More

Great buying experience Everyone we met at the dealership impressed me. But Jonathan was the best. I was particularly impressed by his attitude. He treated us as though we we Everyone we met at the dealership impressed me. But Jonathan was the best. I was particularly impressed by his attitude. He treated us as though we were there to purchase a $150,000 car when in fact we were there to see a pre owned smart car. His patience and knowledge of the product were amazing. When we are ready to step up to a new car I hope Jonathan will still be around to help us More

Mercedes Benz of Tampa Mike from the service department is great to work with and very knowledgeable. Even without having an appointment, the wait times are not long at all. Mike from the service department is great to work with and very knowledgeable. Even without having an appointment, the wait times are not long at all. I would definitely recommend him to my family and friends. More

Best car buying experince! Buying a car at a dealership used to be like going to the dentist. MB of Tampa changed all that. My wife and I came in to look at a GLK350 that I saw Buying a car at a dealership used to be like going to the dentist. MB of Tampa changed all that. My wife and I came in to look at a GLK350 that I saw on the Internet. Unfortunately, it was sold! James Berger made arrangements to switch the buyer to another vehicle so I can have the car that I want. Luis Garcia helped facilitate the purchase & delivery flawlessly. The financing process was handled professionally and timely by Jerry Cardine. Grace did an excellent job going over all the buttons and settings in the car with us. She was very courteous and cheerful. The facility and the waiting room as well as the refreshment bar is top notch. I will definitely come back and will recommend MB of Tampa to all my friends. More